Last updated: 2025-06-06

23 It Support And Service Desk jobs in Bogotá.

Hiring now: Professional Services Engineer @ Sutherland, Technical Support Manager @ Deuna, Customer Support Coordinator @ Masabi, Service Delivery Manager @ Anthology, L2 Technical Support Consultant @ Supportyou, Application Support Specialist @ Flyr, Application Support Specialist @ Visa, Global Customer Service Specialist Hr Su @ Nielseniq, Support Analyst @ Cit, Technical Account Manager @ One Suther. Explore more at at jobswithgpt.com

🔥 Skills

ITIL (4) troubleshooting (4) incident management (3) documentation (3) Technical Support (3) technical issues (3) IT support (3) SQL (3) monitoring (3) maintenance (2)

📍 Locations

Bogotá (18)

Sutherland

Sutherland is seeking an analytical and attentive person to join us as Professional Services Engineer will be responsible for installing, deploying, upgrading,…

Professional Services Engineer

Bogotá

  • Skills: NICE Systems, L1/L2 support, incident management, system stability, documentation, installation, maintenance, change management, training, configuration

DEUNA

We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated…

Technical Support Manager

Bogotá

  • Skills: Technical Support, Ticketing Platforms, JIRA, Zendesk, Automation, ITIL, Crisis Management, Client Relationships, Process Improvement, Performance KPIs
  • Experience: 3-5 years of technical support experience, preferably in technology or fintech.
  • Type: Full-time

Masabi

Masabi provides ticketing and fare-collection platforms for transportation agencies and partners.

Customer Support Coordinator

Bogotá

  • Skills: customer support, technical issues, incident management, troubleshooting, communication, SLA performance, product management, support requests, hardware, reference materials

Anthology

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…

Service Delivery Manager

Bogotá

  • Skills: service delivery, customer service, administration, Blackboard, communication, project management, quality assurance, educational technology, stakeholders, system management
  • Experience: Minimum 5 years of experience in system administrator role relating to Blackboard or equivalent experience

SupportYourApp

SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies globally since 2010. They ope…

L2 Technical Support Consultant

Bogotá

  • Skills: Support Calls, Bug Troubleshooting, QA Mindset, Customer Service, Technical Support, Web Testing, Documentation, Feedback Log, Issue Reproduction, Technical Troubleshooting
  • Experience: Over 2 years of experience in .NET Core MVC Framework
  • Type: Full-time
  • Salary: In USD, bonuses for referrals, and compensation details are provided.

FLYR

FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and …

Application Support Specialist

Bogotá

  • Skills: incident management, application support, ITIL, API, XML, Python, SQL, CI/CD, GIT, monitoring
  • Experience: 2+ years in IT

Anthology

Anthology delivers education and technology solutions to empower educators and institutions, aiming to foster student success and institutional growth.

Service Delivery Manager

Bogotá

  • Skills: Service Delivery, Blackboard, Customer Service, Application Administration, System Management, Stakeholder Communication, System GUI Tasks, Quality Assurance, Version Upgrades, Educational Technology

Visa

Application Support Specialist

Bogotá

  • Skills: support, maintenance, platform, support activities, contact center, Genesys, daily operations, security, vulnerabilities, monitoring

NielsenIQ

Global Customer Service Specialist (HR Support – Bilingual)

Bogotá

  • Skills: Support, Ticketing, HR Platforms, First Contact Resolution, Case Management, Escalation, Proactive Follow-up, System Support, Clarifying Requests, Confidentiality

Sutherland

Cloud AppOps

Bogotá

  • Skills: cloud, application server, operational duties, monitoring, issue resolution, metrics reporting, support tickets, documentation, on-call support, client support

CI&T

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

Support Analyst

Bogotá

  • Skills: ITSM, ITIL, level 2 support, SQL, debugging, troubleshooting, React, Java, PostGres, AWS
  • Experience: Solid experience with ITSM/ITIL and level 2 support.

SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Technical Support Consultant

Bogotá

  • Skills: Technical Support, Troubleshooting, Networking, Cybersecurity, CRM systems, Zendesk, Computer Science, Remote Desktop, Help Desk Software, Customer Satisfaction
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': 'USD'}

One Sutherland

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an envi…

Technical Account Manager

Bogotá

  • Skills: Technical Account Manager, customer success, NICE Solutions, escalation management, technical support, relationship management, problem resolution, root cause analysis, service delivery, hybrid position
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

WPP

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at…

End User Services Engineer

Bogotá

  • Skills: IT support, cloud services, digital experiences, deskside support, technology solutions, AV technology, ticketing system, account administration, asset management, user education
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Scotiabank

Scotiabank is a Canadian multinational banking and financial services company that provides a wide range of financial products and services.

ServiceNow Developer

Bogotá

  • Skills: ServiceNow, JavaScript, ITIL, systems integration, application development, quality assurance, risk management, regulatory compliance, troubleshooting, customer relations
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}