Last updated: 2025-10-13

33 Customer Success Management jobs in Berlin.

Found this site useful? We really need your help! Please rate us on App Storeand consider sharing on LinkedIn, Twitter, Facebook, Reddit

Aircall

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and c…

Associate Customer Success Manager

Berlin

  • Skills: Customer Success, relationship building, tech-savvy, client base, support, communication, collaborative, empower, business growth, DACH Market
  • Level: mid
  • Type: full_time

Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…

Customer Onboarding Manager

Berlin

  • Skills: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
  • Level: mid
  • Type: full_time

WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Customer Success Manager

Berlin

  • Skills: Customer Success, Digital Adoption, Product Engagement, Fortune 1000, Technical Curiosity, Technology Solutions, Portfolio Management, Digital Transformation, Trusted Advisor, Maximize Value
  • Level: mid
  • Type: full_time

EnpalBV

Onboarding and Training Development Specialist

Berlin

  • Skills: Onboarding, Trainings, Analyzing, Optimization, Methodology, Didactics, Sales methods, Pilot projects, Performance enhancement, Coaching
  • Level: mid
  • Type: full_time

Litmus

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…

Customer Success Account Manager – EMEA Region

Berlin

  • Skills: Customer Success, account management, customer relationships, retention, product adoption, stakeholders, change management, Salesforce, engagement, value realization
  • Level: mid
  • Type: full_time

Sales Company

A leading firm in sales training and development, focused on helping sales teams maximize their potential.

Sales Onboarding Specialist

Berlin

  • Skills: onboarding, sales training, coaching, performance improvement, project management, product launches, team development, training cohorts, shadowing, process improvement
  • Level: mid
  • Type: full_time

Figma

Figma is a company dedicated to making design accessible to all, helping product teams brainstorm, design, and build better products efficiently and collaborat…

Customer Enablement Manager

Berlin

  • Skills: Customer Success, Customer Enablement, Account Management, SaaS, Product Adoption, Customer Relationships, Training Sessions, Cross-Functional Collaboration, Customer Outcomes, Design Tools
  • Level: mid
  • Type: full_time

Enpal

Enpal is a company focused on sustainable energy solutions, providing solar energy systems and related services.

Customer Success Specialist

Berlin

  • Skills: Customer Success, CRM, Kundenbindung, Vertragsprozess, Förderung, Kundendatenpflege, Kundenerlebnis, Vertrieb, Support, Onboarding
  • Level: mid
  • Type: full_time

Insider

A B2B SaaS company that drives growth for its clients around the world through an AI-native platform for Customer Experience and Marketing.

Account Director

Berlin

  • Skills: Customer Experience, Marketing, AI-native, stakeholder management, renewals, contract negotiations, Business Reviews, expansion opportunities, high-level stakeholders, Customer Success Managers
  • Level: mid
  • Type: full_time

bunch

bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutiona…

Key Account Manager

Berlin

  • Skills: Key Account Management, Customer Experience, NPS, Upsells, Customer Satisfaction Metrics, Stakeholder Management, Customer Success Strategy, Investment Technology, Hybrid Work, Berlin
  • Level: mid
  • Type: full_time

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…

Customer Success Team Manager DACH

Berlin

  • Skills: Account Management, Customer Success, B2B, Payments, Commercial Growth, Mentorship, Team Management, Negotiation, Diversity, Technical Aptitude
  • Level: senior
  • Type: full_time

ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…

Customer Success Executive - German Speaking

Berlin

  • Skills: AI Integration, Digital Transformation, Strategic Advisory, Customer Success, Enterprise Software, SaaS, Risk Management, Stakeholder Engagement, Process Optimization, Change Management
  • Level: senior
  • Type: full_time

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Customer Success Manager

Berlin

  • Skills: customer success, pharmacovigilance, life sciences, customer engagement, collaboration, proactive, value maximization, relationship development, SaaS, flexibility
  • Level: mid
  • Type: other

commercetools

Director of Customer Success

Berlin

  • Skills: Customer Success, SaaS, ecommerce, Leadership, CSM, Technical Account Management, Gainsight, Value-based programs, Customer engagement, Digital commerce
  • Level: senior
  • Type: full_time

Almedia

Almedia is the fastest-growing advertising company in Europe according to the FT1000, offering mobile game and app developers unparalleled returns from rewarde…

Senior Customer Success Manager

Berlin

  • Skills: Customer Success, Data-Driven, Campaign Optimization, Client Relationships, Analytical Skills, Problem Solving, Digital Advertising, Competitive Analysis, Upselling, Ad-Tech
  • Level: mid
  • Type: full_time

DeepL

DeepL is a global communications platform powered by Language AI, aiming to break down language barriers with human-sounding translations and intelligent writi…

Customer Success Manager

Berlin

  • Skills: Customer Success, API, SaaS, Retention, Onboarding, Cross-sell, Business Reviews, Stakeholder Engagement, Technical Support, Growth Strategy
  • Level: mid
  • Type: full_time

floqast

Accounting Success Manager I

Berlin

  • Skills: Customer Success, mid-market, Close Management, accounting, auditing, customer experience, post implementation, satisfaction, engagement, adoption
  • Level: mid
  • Type: full_time

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…

German Speaking Customer Success Manager - DACH

Berlin

  • Skills: Customer Success, SaaS, relationship management, onboarding, stakeholders, data-driven insights, project management, training strategies, multitasking, collaboration
  • Level: mid
  • Type: full_time

Doctolib

Doctolib is dedicated to improving healthcare through digital transformation and offers innovative services to healthcare professionals and patients.

Key Account Success Manager:in

Berlin

  • Skills: Customer Success, Key Account Management, Healthcare, Enterprise Clients, SaaS, Strategic Thinking, Stakeholder Management, Business Analysis, Product Usage, KPI Analysis
  • Level: mid
  • Type: full_time

Evolus

Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. Evolus takes pride in being a company on t…

Senior Customer Experience Representative

Berlin

  • Skills: customer experience, stakeholder collaboration, data insights, supply planning, import/export operations, lead generation, account planning, customer satisfaction, communication skills, analytical skills
  • Level: mid
  • Type: full_time