Last updated: 2025-06-06

35 Customer Success Management jobs in Berlin.

Hiring now: Associate Customer Success Manager @ Aircall, Customer Success Manager @ Nelly, Sr Customer Success Manager @ Solsten, Customer Onboarding Manager @ Insider, Customer Success Manager @ Walkme, Lead Customer Success Manager @ Freshworks, Program Manager @ Veeva Syst, Customer Success Manager @ Freenow Fo, Onboarding Manager @ Figma, Customer Success Account Manager Emea Re @ Litmus. Explore more at at jobswithgpt.com

🔥 Skills

Customer Success (20) SaaS (9) customer success (7) Account Management (6) Onboarding (4) Customer Experience (3) implementation (3) Relationship Management (3) Strategic Thinking (3) Salesforce (3)

📍 Locations

Berlin (33)

Aircall

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and c…

Associate Customer Success Manager

Berlin

  • Skills: Customer Success, relationship building, tech-savvy, client base, support, communication, collaborative, empower, business growth, DACH Market
  • Type: Full-time

Nelly

Nelly ist ein FinTech im Gesundheitswesen, das innovative Lösungen in den Bereichen Payment, Factoring und Patient Journey bietet. Das Team arbeitet an der tec…

Customer Success Manager

Berlin

  • Skills: Customer Success, Kundenzufriedenheit, Kundenloyalität, medizinischer Bereich, Produktteam, Vertriebsteam, digitale Lösungen, FinTech, Factoring, Patient Journey
  • Type: Full-time

Solsten

Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …

Senior Customer Success Manager

Berlin

  • Skills: Customer Success, Gaming, SaaS, Emotional Intelligence, Project Management, Client Relationships, Customer Experience, Onboarding, Business Value, Player-Centered Experiences
  • Experience: Minimum of 4 years of customer-facing experience
  • Type: Full-time
  • Salary: Competitive, location-based salary

Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…

Customer Onboarding Manager

Berlin

  • Skills: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
  • Type: Full-time

WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Customer Success Manager

Berlin

  • Skills: Customer Success, Digital Adoption, Product Engagement, Fortune 1000, Technical Curiosity, Technology Solutions, Portfolio Management, Digital Transformation, Trusted Advisor, Maximize Value

Freshworks

Lead Customer Success Manager

Berlin

  • Skills: Customer Success, strategic consultant, mid-market, enterprise customers, account expansion, C-level stakeholders, Freshworks adoption, customer goals, advocate, Voice of the Customer

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Program Manager

Berlin

  • Skills: program manager, implementation, customer success, workflow, Key Opinion Leaders, delivery success, continuous improvement, SaaS, life sciences, remote
  • Type: Full-time

FREENOW for Business

FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …

Customer Success Manager

Berlin

  • Skills: Customer Success, Account Management, Relationship Management, Mid Market, Performance Analysis, Insight Derivation, Stakeholder Collaboration, Strategic Thinking, Analytical Skills, Sales Understanding
  • Experience: 1–2 years of professional experience

Figma

Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…

Onboarding Manager

Berlin

  • Skills: onboarding, customer experience, project management, B2B, SaaS, communication skills, metrics, customer feedback, training, product adoption
  • Experience: 4-6 years
  • Type: Full-time

Litmus

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…

Customer Success Account Manager – EMEA Region

Berlin

  • Skills: Customer Success, account management, customer relationships, retention, product adoption, stakeholders, change management, Salesforce, engagement, value realization
  • Type: Full-time

impact.com

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…

Customer Success Manager (CSM)

Berlin

  • Skills: customer success, account management, partnership marketing, influencer marketing, support, relationship building, training, digital marketing, problem-solving, conflict resolution
  • Experience: 4+ years experience in customer success/account management in the partnership/affiliate marketing sector

Almedia

Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards. With …

Customer Success Manager (Chinese)

Berlin

  • Skills: Customer Success, Ad-Tech, Data-Driven, Campaign Optimization, Strategic Consultation, Relationship Management, Problem Solving, Upselling, Industry Insights, Analytical Thinking
  • Type: Full time

Agicap

Since our foundation in Lyon in 2016, we have been revolutionizing the liquidity planning market for SMEs across Europe. We enable our clients to strategically…

Senior Account Manager - Growth Team

Berlin

  • Skills: Account Management, Growth, Customer Success, Sales, Revenue Growth, SaaS, FinTech, Upselling, Retention, Product Adoption
  • Experience: 3+ years of professional experience, with at least 1 year in roles with closing responsibility.
  • Type: Full-time
  • Salary: Competitive compensation package with uncapped commission

Nutanix

Customer Experience Manager, Germany

Berlin

  • Skills: Customer Experience, Customer Success, Stakeholders, Data Center Technology, Virtualization, Hyper-converged Solutions, Technical Certifications, Communication Skills, Customer Satisfaction, Relationship-building
  • Experience: 5+ years of experience in customer-facing technical roles
  • Type: Full-time

Doctolib

Doctolib is a healthcare technology company that offers a platform for healthcare professionals and patients to communicate effectively and streamline the book…

Director of Customer Success

Berlin

  • Skills: customer experience, customer success strategy, SaaS, operational excellence, customer satisfaction, cross-selling, team management, data driven, customer centricity, trilingual
  • Experience: Proven track record in SaaS customer success
  • Type: Full-time

EcoVadis

EcoVadis is a global business that provides a collaborative platform for sustainability ratings, helping companies to assess their suppliers' environmental, so…

Renewal Manager

Berlin

  • Skills: revenue, renewal, contracts, customer success, negotiation strategies, incremental revenue, forecast, partner, customer trust, continuous improvements

Enpal

Enpal is a company focused on renewable energy solutions, particularly in the area of heat pumps and energy efficiency for homes.

Customer Success Manager

Berlin

  • Skills: customer support, project planning, stakeholder management, customer satisfaction, quality management, responsibility, communication, efficiency, installation processes, team coordination
  • Type: Full-time

Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…

Customer Success Manager

Berlin

  • Skills: customer success, digital advertising, metaverse, campaign performance, client relationships, advertiser issues, budget scaling, customer engagement, product knowledge, digital ecosystem
  • Experience: 3+ years of relevant experience in a customer success or similar customer-facing function

Aleph Alpha

Senior Customer Success Manager (f/m/d)

Berlin

  • Skills: Customer Success, Artificial Intelligence, Data Engineering, Client Relations, Onboarding, Deployment, Customer Retention, Project Management, AI Solutions, Customer Satisfaction
  • Type: Full time

Interchain Inc.

Interchain Inc (formerly, Skip) leads development for the Cosmos Hub, ecosystem, and stack — the leading platform for building sovereign, interoperable blockch…

Customer Success Engineer

Berlin

  • Skills: Customer Success, Cosmos SDK, IBC, developer success, product integration, technical support, blockchain technology, ecosystem growth, developer onboarding, product development

Mirakl

Mirakl is the global leader in platform business innovation, providing enterprises with solutions to digitize and expand product assortment through marketplace…

Customer Success Consultant, Adspert

Berlin

  • Skills: client retention, customer success, ad optimization, client relationships, business objectives, success plans, feedback, platform utilization, data interpretation, SaaS

Kyan Health

Kyan Health is an AI-powered enterprise solution that connects employee well-being with measurable business impact, specializing in mental health solutions.

Senior Customer Success Manager (f/m/d)

Berlin

  • Skills: Customer Success, B2B SaaS, mental health, client onboarding, churn prevention, stakeholder management, account growth, mental health products, early-stage startup, employee well-being
  • Experience: 2+ years in Customer Success, Account Management in a B2B SaaS environment, or Management Consulting background
  • Type: Full-time

SoSafe

SoSafe is a cybersecurity awareness scale-up dedicated to making the digital world safer by addressing the human factor in cybersecurity through behavioral sci…

Graduate Customer Success Representative (m/f/d)

Berlin

  • Skills: Customer Success, cybersecurity, behavioral science, data-driven learning, customer relationships, renewal management, upsell, business reviews, client communication, scale-up
  • Experience: First work experience (e.g., internship, working student, student job) in a customer facing role
  • Type: Full time

Figma

Figma is a company dedicated to making design accessible to all, helping product teams brainstorm, design, and build better products efficiently and collaborat…

Customer Enablement Manager

Berlin

  • Skills: Customer Success, Customer Enablement, Account Management, SaaS, Product Adoption, Customer Relationships, Training Sessions, Cross-Functional Collaboration, Customer Outcomes, Design Tools
  • Experience: 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS

Enpal

Enpal is a company focused on sustainable energy solutions, providing solar energy systems and related services.

Customer Success Specialist

Berlin

  • Skills: Customer Success, CRM, Kundenbindung, Vertragsprozess, Förderung, Kundendatenpflege, Kundenerlebnis, Vertrieb, Support, Onboarding
  • Type: Full-time

EcoVadis

EcoVadis provides sustainability performance ratings for global supply chains, integrating sustainability into business models.

Renewal Manager

Berlin

  • Skills: renewal, revenue growth, customer success, negotiation strategies, contract terms, incremental revenue, renewal strategy, forecast, business growth, customer trust
  • Type: Full-time

360learning

Customer Success Manager

Berlin

  • Skills: customer success, project management, collaborative learning, training strategy, contract renewal, business impact, KPI, digital training, implementation, sales coordination

EcoVadis

Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustain…

Renewal Manager

Berlin

  • Skills: revenue growth, contract renewal, customer trust, negotiation strategies, incremental revenue, Salesforce CRM, process management, cross-functional collaboration, client relationships, KPI achievement
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Insider

A B2B SaaS company that drives growth for its clients around the world through an AI-native platform for Customer Experience and Marketing.

Account Director

Berlin

  • Skills: Customer Experience, Marketing, AI-native, stakeholder management, renewals, contract negotiations, Business Reviews, expansion opportunities, high-level stakeholders, Customer Success Managers
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Doctolib

Doctolib bietet digitale Lösungen für das Gesundheitswesen und strebt an, die Gesundheit aller zu verbessern.

Werkstudent:in im Bereich Customer Success & Account Management

Berlin

  • Skills: Customer Success, Account Management, Kundenzufriedenheit, SaaS, CRM-System, Salesforce, Kundenbeziehungen, Prozessoptimierung, Onboarding, Health Tech
  • Type: internship
  • Salary: {'min': 14.0, 'max': None, 'period': 'hourly', 'currency': 'EUR'}