Last updated: 2025-11-03
32 Customer Success Management jobs in Berlin.
Aircall
Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and c…
Berlin
- Skills: Customer Success, relationship building, tech-savvy, client base, support, communication, collaborative, empower, business growth, DACH Market
- Level: mid
- Type: full_time
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Berlin
- Skills: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
- Level: mid
- Type: full_time
WalkMe
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…
Berlin
- Skills: Customer Success, Digital Adoption, Product Engagement, Fortune 1000, Technical Curiosity, Technology Solutions, Portfolio Management, Digital Transformation, Trusted Advisor, Maximize Value
- Level: mid
- Type: full_time
EnpalBV
Berlin
- Skills: Onboarding, Trainings, Analyzing, Optimization, Methodology, Didactics, Sales methods, Pilot projects, Performance enhancement, Coaching
- Level: mid
- Type: full_time
Litmus
Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…
Berlin
- Skills: Customer Success, account management, customer relationships, retention, product adoption, stakeholders, change management, Salesforce, engagement, value realization
- Level: mid
- Type: full_time
Sales Company
A leading firm in sales training and development, focused on helping sales teams maximize their potential.
Berlin
- Skills: onboarding, sales training, coaching, performance improvement, project management, product launches, team development, training cohorts, shadowing, process improvement
- Level: mid
- Type: full_time
Enpal
Enpal is a company focused on sustainable energy solutions, providing solar energy systems and related services.
Berlin
- Skills: Customer Success, CRM, Kundenbindung, Vertragsprozess, Förderung, Kundendatenpflege, Kundenerlebnis, Vertrieb, Support, Onboarding
- Level: mid
- Type: full_time
Insider
A B2B SaaS company that drives growth for its clients around the world through an AI-native platform for Customer Experience and Marketing.
Berlin
- Skills: Customer Experience, Marketing, AI-native, stakeholder management, renewals, contract negotiations, Business Reviews, expansion opportunities, high-level stakeholders, Customer Success Managers
- Level: mid
- Type: full_time
bunch
bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutiona…
Berlin
- Skills: Key Account Management, Customer Experience, NPS, Upsells, Customer Satisfaction Metrics, Stakeholder Management, Customer Success Strategy, Investment Technology, Hybrid Work, Berlin
- Level: mid
- Type: full_time
Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Berlin
- Skills: Account Management, Customer Success, B2B, Payments, Commercial Growth, Mentorship, Team Management, Negotiation, Diversity, Technical Aptitude
- Level: senior
- Type: full_time
ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Berlin
- Skills: AI Integration, Digital Transformation, Strategic Advisory, Customer Success, Enterprise Software, SaaS, Risk Management, Stakeholder Engagement, Process Optimization, Change Management
- Level: senior
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Berlin
- Skills: customer success, pharmacovigilance, life sciences, customer engagement, collaboration, proactive, value maximization, relationship development, SaaS, flexibility
- Level: mid
- Type: other
commercetools
Berlin
- Skills: Customer Success, SaaS, ecommerce, Leadership, CSM, Technical Account Management, Gainsight, Value-based programs, Customer engagement, Digital commerce
- Level: senior
- Type: full_time
floqast
Berlin
- Skills: Customer Success, mid-market, Close Management, accounting, auditing, customer experience, post implementation, satisfaction, engagement, adoption
- Level: mid
- Type: full_time
Mentimeter
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…
Berlin
- Skills: Customer Success, SaaS, relationship management, onboarding, stakeholders, data-driven insights, project management, training strategies, multitasking, collaboration
- Level: mid
- Type: full_time
Doctolib
Doctolib is dedicated to improving healthcare through digital transformation and offers innovative services to healthcare professionals and patients.
Berlin
- Skills: Customer Success, Key Account Management, Healthcare, Enterprise Clients, SaaS, Strategic Thinking, Stakeholder Management, Business Analysis, Product Usage, KPI Analysis
- Level: mid
- Type: full_time
Evolus
Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. Evolus takes pride in being a company on t…
Berlin
- Skills: customer experience, stakeholder collaboration, data insights, supply planning, import/export operations, lead generation, account planning, customer satisfaction, communication skills, analytical skills
- Level: mid
- Type: full_time
Doctolib
Doctolib unterstützt Ärzte und Praxen, damit sie sich auf ihre Patienten konzentrieren können.
Berlin
- Skills: Customer Retention, Account Management, Customer Success, Salesforce, CRM, Data Analysis, B2B, Eskalationsmanagement, Healthcare Software, Retention Strategies
- Level: mid
- Type: full_time
crypto
Berlin
- Skills: CRM, Salesforce, implementation, configuration, support, VIP program, business growth, strategic mindset, relationship management, growth initiatives
- Level: mid
- Type: full_time
jameda
jameda ist Deutschlands größtes digitales Gesundheitsportal. Millionen von Patient:innen nutzen unsere Plattform jeden Monat, um passende Ärzt:innen zu finden,…
Berlin
- Skills: Customer Success, Key Account Management, Healthcare, SaaS, Team Leadership, Customer Satisfaction, Process Optimization, Stakeholder Engagement, AI Technology, Digital Health
- Level: mid
- Type: full_time