21 Customer Onboarding And Success jobs in Berlin.

Hiring now: Jr Driver Onboarding Mgr @ Blacklane, Customer Onboarding Consu @ Doctolib, Sr Customer Success Mgr @ Csg, Customer Success Mgr Chin @ Almedia, Customer Onboarding Mgr @ Insider, Sr Customer Success Mgr @ Solsten, Customer Success Mgr @ Alcemy, Sr Customer Onboarding Sp @ Freshworks, Implementation Mgr @ Culture Am, Technical Customer Succes @ Cisco.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (5) Onboarding (4) SaaS (4) Project Management (4) customer success (4) Customer Experience (3) implementation (3) project management (3) problem-solving (3) customer satisfaction (3)

đź“Ť Locations

Berlin (21)
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Blacklane

Junior Driver Onboarding Manager Berlin
Skills & Focus: Onboarding, Chauffeur service, Partner acquisition, Compliance, Training, Prospecting, Vetting, Operations, Account management, International team
About the Company: Blacklane is on a mission to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we prioritize reliability, innovation, a…
Experience: Experience in Operations, account management, onboarding and training is advantageous.
Type: Full-time
Benefits: Fair Pay & Shared Success, Free access to thousands of online courses, Free home-cooked office lunches, Access to menta…

Doctolib

Customer Onboarding Consultant Berlin
Skills & Focus: Customer Onboarding, digitale Gesundheitsversorgung, Kund:innenbetreuung, Flexibilität, Engagement, Organisatorische Fähigkeiten, Onboarding Programm, Kund:innenzufriedenheit, Mindset für Lösungen, Gesundheitswesen
About the Company: Doctolib ist ein schnell wachsendes Unternehmen im Bereich der digitalen Gesundheitsversorgung, das sich zum Ziel gesetzt hat, den Zugang zu medizinischer Vers…
Experience: Erste Berufserfahrung in der Kund:innenbetreuung
Benefits: Monatlicher Bonus und ein kompetitives Gehaltspaket, Erstattung der ÖPNV-Kosten, ein 6-monatiges, strukturiertes Onboar…

Csg

Senior Customer Success Manager Berlin
Skills & Focus: Customer Success, SaaS, Account Management, Customer Experience, Strategic Accounts, Customer Satisfaction, Project Management, Stakeholder Engagement, Business Outcomes, Customer Health Metrics
About the Company: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value …
Experience: 5-7 years in customer success, consulting, CX, project/program management and/or account management
Type: Remote
Benefits: Work from Home, in-office, or hybrid; Employee Belonging Groups; Healthcare: Dental, Medical, and Vision; Paid Vacation…

Almedia

Customer Success Manager (Chinese) Berlin
Skills & Focus: Customer Success, Ad-Tech, Data-Driven, Campaign Optimization, Strategic Consultation, Relationship Management, Problem Solving, Upselling, Industry Insights, Analytical Thinking
About the Company: Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards. With …
Type: Full time
Benefits: As part of our virtual equity option policy, you’ll have the opportunity to share in Almedia’s success and growth. Work…

Insider

Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time
Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time

Solsten

Senior Customer Success Manager Berlin
Skills & Focus: Customer Success, Gaming, SaaS, Emotional Intelligence, Project Management, Client Relationships, Customer Experience, Onboarding, Business Value, Player-Centered Experiences
About the Company: Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …
Experience: Minimum of 4 years of customer-facing experience
Salary: Competitive, location-based salary
Type: Full-time
Benefits: Flexible paid time off (unlimited with a minimum requirement of 25 days off), Annual Wellness & Experience bonus, 100% …

Alcemy

Customer Success Manager Berlin
Skills & Focus: Customer Success Management, Stakeholder Management, Change Management, Project Management, Customer Relationships, Customer Adoption, Upselling, Cross-selling, Digital Transformation, Concrete Technology
About the Company: alcemy was founded to reduce the massive CO2 footprint of the cement and concrete industry. Concrete is humanity's second most used material by volume and its …
Experience: 2 years of practical experience in the field of concrete technology
Type: Full-time
Benefits: Competitive market-rate salary aligned with your experience, VSOP equity options, regular team activities, budget for p…

Freshworks

Senior Customer Onboarding Specialist Berlin
Skills & Focus: Customer Engagement, Implementation, Product Training, Technical Specifications, Problem-solving, Project Management, Documentation, Collaboration, Product Configuration, Onboarding

Culture Amp

Implementation Manager Berlin
Skills & Focus: customer integration, onboarding process, project management, customer service, implementation, stakeholder engagement, problem-solving, project plans, voice of customer, continuous improvement
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 1 - 3 years
Type: Full-time
Benefits: Employee Share Options Program, mental wellbeing support, monthly allowance, team building budget, quarterly wellbeing …

Doctolib

Director of Customer Success Berlin
Skills & Focus: customer success, SaaS, customer experience, CX, team management, operational excellence, data driven, customer satisfaction, product portfolio, communication
Benefits: 28 vacation days + 1 additional day for each completed calendar year of employment (max. 30 days), Company pension sche…

Cisco

Technical Customer Success Manager Berlin
Skills & Focus: Technical Customer Success, software adoption, customer retention, business growth, renewal risks, onboarding, relationship building, cross-functional teams, ARR growth, technology advocacy
About the Company: Cisco designs and sells a range of technologies that power the Internet. Nearly every internet connection around the world touches Cisco.
Experience: Knowledge of a single technology architecture or CCIE/Industry equivalent certification. Experience developing software adoption plans across technology portfolio.
Type: Professional
Benefits: Employees receive up to twelve paid holidays per calendar year, up to 16 days of vacation time off each year, and acces…

Freshworks

Lead Customer Success Manager Berlin
Skills & Focus: Customer Success, strategic consultant, mid-market, enterprise customers, account expansion, C-level stakeholders, Freshworks adoption, customer goals, advocate, Voice of the Customer

Lightspeed

German Language Speaking Implementation Consultant Berlin
Skills & Focus: Implementation Consultant, POS system, Customer interactions, ChurnZero, Automation, Workflow development, Project management, Client communication, Technical expertise, Quality assurance
About the Company: Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution …
Experience: Proven experience as an Implementation Consultant, preferably in the POS technology industry.
Type: Full-time
Benefits: Lightspeed equity scheme, Health & Wellness Credit, Mental Health Support, People Experience benefit, LinkedIn Learning…

Figma

Onboarding Manager Berlin
Skills & Focus: onboarding, customer experience, project management, B2B, SaaS, communication skills, metrics, customer feedback, training, product adoption
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 4-6 years
Type: Full-time

Cisco

Partner Success Manager Berlin
Skills & Focus: Partner Success, software adoption, customer success, collaboration, training sessions, workshops, cross-functional teams, recurring revenue, adoption initiatives, customer satisfaction
About the Company: Cisco is a global leader in technology that connects the unconnected. We are dedicated to making the internet work for everyone and providing digital skills to…
Experience: 2 years of Partner enablement including software adoption across Partner ecosystem
Type: Professional
Benefits: Quality medical, dental, and vision insurance; 401(k) plan; up to 16 days vacation; paid holidays; sick time; volunteer…

Impact.Com

Customer Success Manager (CSM) Berlin
Skills & Focus: customer success, account management, partnership marketing, influencer marketing, support, relationship building, training, digital marketing, problem-solving, conflict resolution
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 4+ years experience in customer success/account management in the partnership/affiliate marketing sector
Benefits: Responsible PTO policy, Flexible remote working policy, Training & Development, Restricted Stock Units, Internet Allowa…

Bunch

Fund Operations Manager Berlin
Skills & Focus: customer satisfaction, onboarding, post-closing operations, capital calls, distributions, investor reporting, project management, fund services, communication skills, continuous improvement
About the Company: bunch is an investment tech startup founded in Berlin in 2021, dedicated to revolutionizing private markets through innovative technology.
Experience: 3+ years
Type: Full time
Benefits: Flexible hours, hybrid office setup, 28 days of vacation per year plus public holidays, competitive compensation packag…

Cisco

Customer Experience Manager Berlin
Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Financial Management, Software Lifecycle, Executive Relationships, Renewals, Collaboration, Strategic Planning, Problem Solving
About the Company: Cisco is a global leader in technology, helping people connect and collaborate in a secure and innovative manner. The company focuses on building relationships…
Experience: 3 years of delivery experience and a solid understanding of software lifecycle practices.
Type: Professional
Benefits: Medical, dental, and vision insurance, 401(k) plan with matching contributions, vacation time off, sick time off, paid …

Enpalbv

Onboarding and Training Development Specialist Berlin
Skills & Focus: Onboarding, Trainings, Analyzing, Optimization, Methodology, Didactics, Sales methods, Pilot projects, Performance enhancement, Coaching

Impact.Com

Customer Success Manager Berlin
Skills & Focus: customer success, account management, partnership marketing, influencer marketing, support, relationship building, product support, training, digital marketing, problem-solving
About the Company: impact.com is the world’s leading partnership management platform, transforming the way businesses manage and optimize all types of partnerships including trad…
Experience: 4+ years experience in customer success/account management
Benefits: Responsible PTO policy, Flexible remote working policy, Training & Development, Restricted Stock Units, Internet Allowa…