Last updated: 2025-06-06

25 Customer Onboarding And Success jobs in Berlin.

Hiring now: Sr Customer Success Manager @ Solsten, Customer Onboarding Manager @ Insider, Lead Customer Success Manager @ Freshworks, Onboarding Manager @ Figma, Onboarding And Training Development Spec @ Enpalbv, Customer Success Manager Csm @ Impactcom, Customer Success Manager Chinese @ Almedia, Fund Operations Manager @ Bunch, Onboarding Project Manager @ Upvest, Customer Onboarding Consultant @ Doctolib. Explore more at at jobswithgpt.com

🔥 Skills

Customer Success (7) Onboarding (6) onboarding (6) SaaS (5) project management (5) training (4) Project Management (3) customer experience (3) customer success (3) customer satisfaction (3)

📍 Locations

Berlin (25)

Solsten

Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …

Senior Customer Success Manager

Berlin

  • Skills: Customer Success, Gaming, SaaS, Emotional Intelligence, Project Management, Client Relationships, Customer Experience, Onboarding, Business Value, Player-Centered Experiences
  • Experience: Minimum of 4 years of customer-facing experience
  • Type: Full-time
  • Salary: Competitive, location-based salary

Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…

Customer Onboarding Manager

Berlin

  • Skills: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
  • Type: Full-time

Freshworks

Lead Customer Success Manager

Berlin

  • Skills: Customer Success, strategic consultant, mid-market, enterprise customers, account expansion, C-level stakeholders, Freshworks adoption, customer goals, advocate, Voice of the Customer

Figma

Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…

Onboarding Manager

Berlin

  • Skills: onboarding, customer experience, project management, B2B, SaaS, communication skills, metrics, customer feedback, training, product adoption
  • Experience: 4-6 years
  • Type: Full-time

EnpalBV

Onboarding and Training Development Specialist

Berlin

  • Skills: Onboarding, Trainings, Analyzing, Optimization, Methodology, Didactics, Sales methods, Pilot projects, Performance enhancement, Coaching

impact.com

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…

Customer Success Manager (CSM)

Berlin

  • Skills: customer success, account management, partnership marketing, influencer marketing, support, relationship building, training, digital marketing, problem-solving, conflict resolution
  • Experience: 4+ years experience in customer success/account management in the partnership/affiliate marketing sector

Almedia

Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards. With …

Customer Success Manager (Chinese)

Berlin

  • Skills: Customer Success, Ad-Tech, Data-Driven, Campaign Optimization, Strategic Consultation, Relationship Management, Problem Solving, Upselling, Industry Insights, Analytical Thinking
  • Type: Full time

bunch

bunch is an investment tech startup founded in Berlin in 2021, dedicated to revolutionizing private markets through innovative technology.

Fund Operations Manager

Berlin

  • Skills: customer satisfaction, onboarding, post-closing operations, capital calls, distributions, investor reporting, project management, fund services, communication skills, continuous improvement
  • Experience: 3+ years
  • Type: Full time

Upvest

Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best e…

Onboarding Project Manager

Berlin

  • Skills: Onboarding, Client Integration, Fintech, Investment API, Project Management, Stakeholder Communication, Leadership, Problem-Solving, Client Relationships, Proactive Approach
  • Experience: 4+ years of experience in client-facing onboarding and integration project roles
  • Type: Full-time

Doctolib

Doctolib ist ein schnell wachsendes Unternehmen im Bereich der digitalen Gesundheitsversorgung, das sich zum Ziel gesetzt hat, den Zugang zu medizinischer Vers…

Customer Onboarding Consultant

Berlin

  • Skills: Digitalisierung, Kund:innenbetreuung, Onboarding, Gesundheitswesen, Bedürfnisse, Kommunikation, Qualität, Kund:innenzufriedenheit, Organisatorische Fähigkeiten, Engagement
  • Experience: Erste Berufserfahrung in der Kund:innenbetreuung

LAP Coffee

Tech Ops Associate

Berlin

  • Skills: onboarding, offboarding, POS, reporting tools, loyalty wallet, change management, training, digital tools, automation, tech support
  • Type: Full-time

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…

Team Lead, Implementation

Berlin

  • Skills: Implementation Management, Customer experience, Technical projects, Collaborative culture, Global process improvements, Payments, Fintech, Ecommerce, Unified Commerce, Marketplaces
  • Experience: 3+ years experience building and managing a team of implementation managers, technical consultants or technical project managers.

Reonic

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and…

Intern Product Specialist

Berlin

  • Skills: customer success, product insights, SaaS, renewable energy, technical support, collaboration, customer engagement, administrative support, onboarding, B2B solutions
  • Experience: Internship
  • Type: Full-time

Enpal

Enpal is a company focused on renewable energy solutions, particularly in the area of heat pumps and energy efficiency for homes.

Customer Success Manager

Berlin

  • Skills: customer support, project planning, stakeholder management, customer satisfaction, quality management, responsibility, communication, efficiency, installation processes, team coordination
  • Type: Full-time

Sales Company

A leading firm in sales training and development, focused on helping sales teams maximize their potential.

Sales Onboarding Specialist

Berlin

  • Skills: onboarding, sales training, coaching, performance improvement, project management, product launches, team development, training cohorts, shadowing, process improvement
  • Experience: 2+ years in sales training or a related field
  • Type: Full-time
  • Salary: €45,000 - €55,000

Interchain Inc.

Interchain Inc (formerly, Skip) leads development for the Cosmos Hub, ecosystem, and stack — the leading platform for building sovereign, interoperable blockch…

Customer Success Engineer

Berlin

  • Skills: Customer Success, Cosmos SDK, IBC, developer success, product integration, technical support, blockchain technology, ecosystem growth, developer onboarding, product development

Modernizing Medicine, Inc.

Modernizing Medicine, Inc. is a healthcare technology company focused on developing an intelligent, specialty-specific cloud platform to improve medical practi…

Senior Onboarding Specialist (Employees)

Berlin

  • Skills: Onboarding, Virtual facilitation, LMS, eLearning, Instructional design, Cross-cultural collaboration, Training, Remote work, Healthcare technology, Employee onboarding
  • Experience: Minimum 7 years in onboarding or talent development, with at least 3 supporting global teams

Kyan Health

Kyan Health is an AI-powered enterprise solution that connects employee well-being with measurable business impact, specializing in mental health solutions.

Senior Customer Success Manager (f/m/d)

Berlin

  • Skills: Customer Success, B2B SaaS, mental health, client onboarding, churn prevention, stakeholder management, account growth, mental health products, early-stage startup, employee well-being
  • Experience: 2+ years in Customer Success, Account Management in a B2B SaaS environment, or Management Consulting background
  • Type: Full-time

Modernizing Medicine, Inc.

Modernizing Medicine is a healthcare technology company specializing in cloud-based, specialty-specific electronic health records (EHR) and other health tech s…

Senior Onboarding Specialist

Berlin

  • Skills: onboarding, learning and development, training, facilitation, eLearning, LMS, Instructional Design, virtual meetings, project management, cross-cultural collaboration
  • Experience: At least 7 years, with at least 3 supporting onboarding or talent development

Figma

Figma is a company dedicated to making design accessible to all, helping product teams brainstorm, design, and build better products efficiently and collaborat…

Customer Enablement Manager

Berlin

  • Skills: Customer Success, Customer Enablement, Account Management, SaaS, Product Adoption, Customer Relationships, Training Sessions, Cross-Functional Collaboration, Customer Outcomes, Design Tools
  • Experience: 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS

Enpal

Enpal is a company focused on sustainable energy solutions, providing solar energy systems and related services.

Customer Success Specialist

Berlin

  • Skills: Customer Success, CRM, Kundenbindung, Vertragsprozess, Förderung, Kundendatenpflege, Kundenerlebnis, Vertrieb, Support, Onboarding
  • Type: Full-time

360learning

Customer Success Manager

Berlin

  • Skills: customer success, project management, collaborative learning, training strategy, contract renewal, business impact, KPI, digital training, implementation, sales coordination