72 Technical Support jobs in Bengaluru.

Hiring now: Sr Customer Success Engr @ Rubrik, Technical Support Engr @ Vectra Ai, Asst Regional Mgr Custome @ Laundryhea, Customer Advocate Technic @ Palo Alto , Murex Technical Support C @ Luxoft, Technical Writer @ Smartbear, Global Prod Customer Supp @ Sapiens In, Technical Support Engr Em @ Vonage, Application Admin Iii @ Vimeo, Sr Support Analyst @ Anthology.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (21) troubleshooting (17) technical support (16) problem-solving (13) Troubleshooting (13) SaaS (12) customer support (11) Customer Support (10) customer satisfaction (8) documentation (8)

📍 Locations

Bengaluru (72)

Rubrik

Skills & Focus: technical support, problem-solving skills, cloud deployments, data recovery, Vmware, Kubernetes, Google cloud platform, Aws, Azure, SaaS systems
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Experience: 8+ years doing enterprise technical support/Dev Ops, Troubleshooting including advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and vmware administration
Type: Full-time

Vectra Ai

Skills & Focus: Technical Support, Customer Support, Linux, TCP/IP, Cloud, SaaS, Networking, Problem Solving, Escalation, Collaboration
About the Company: Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal acro…
Experience: At least 5 years working in a technical support and/or escalation engineer role.
Benefits: Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health …

Laundryheap

Skills & Focus: customer support, service delivery, team performance, customer satisfaction, leadership, process improvements, response time, performance reviews, customer queries, SaaS
About the Company: Founded in 2014, Laundryheap is a leading global on-demand laundry and dry-cleaning service. We provide fast, reliable, and high-quality cleaning solutions, wi…
Experience: 6-8 years in customer support or relevant fields, with at least 3-4 years in a leadership role.
Benefits: Opportunity to work with a dynamic and diverse team; career growth and professional development opportunities.

Palo Alto Networks

Skills & Focus: technical assistance, security infrastructure, troubleshooting, root cause analysis, customer support, multi-vendor, Palo Alto Networks, configuration guidance, documentation, technical solutions
About the Company: Palo Alto Networks is a global cybersecurity leader providing cutting-edge solutions to ensure digital safety for organizations worldwide.
Experience: Advanced-level technical experience in cybersecurity and customer support.
Type: Full-time

Luxoft

Skills & Focus: Murex, Technical Support, Red Hat Linux, Oracle 19c, Performance Tuning, Control-M, Incident Management, Financial Markets, Java Processes, Problem-solving
About the Company: A leading provider of technology consulting and engineering services.
Experience: 6+ years
Type: Full-time

Smartbear

Skills & Focus: technical writing, user documentation, APIs, testing products, user guides, software development life cycle, communication skills, collaboration, information design, tutorials
About the Company: At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear AP…
Experience: 4+ years of experience in software technical writing
Benefits: We invest in your success and the spaces where our teams collaborate to work, collaborate, and have fun. Time off on bi…

Sapiens International Corporation

Skills & Focus: customer support, solutions, consultancy, enterprise application, problem-solving, service-oriented, results driven, team player, SQL, financial banking systems
About the Company: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with an emerging focus…
Experience: 2-4 years of Experience with support for enterprise application systems/big and complicated systems.

Vonage

Skills & Focus: technical support, APIs, cloud communication, networking, TCP/IP, A2P Messaging, RESTful APIs, programming languages, log analysis, troubleshooting
About the Company: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communicati…
Experience: 2+ years in technical support, ideally within the telecommunications, CPaaS or SaaS sectors
Benefits: Group health insurance, Group Accident & Disability Insurance, Flexible benefits plan for tax exemptions, Attractive le…

Vimeo

Skills & Focus: Zendesk, Support tools, Systems Health, Operational Excellence, Innovation, Technical issues, Configuration, Troubleshoot, Customer experience, Continuous improvement
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …

Anthology

Skills & Focus: technical support, troubleshooting, customer satisfaction, data analysis, database management, Internet application technologies, communication skills, problem-solving, client-handling skills, knowledge base
About the Company: Anthology delivers education and technology solutions so students can reach their full potential and learning institutions thrive. Our mission is to empower ed…
Experience: 0-2 years

Blackrock

Skills & Focus: Client Support, workflow system, JIRA, service level agreements, documentation, communication skills, Microsoft Office Suite, organizational skills, ticketing software, financial reporting
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Experience: 1-2 years
Type: Full-time
Benefits: A strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Ti…

Palo Alto Networks

Skills & Focus: Technical Support, T3-Technical Support Role, Troubleshooting, Configurations, Fault Isolation, Root Cause Analysis, Technical Documentation, Case Management, Technical Escalations, Knowledge Base

Walkme, An Sap Company

Skills & Focus: Technical Support, Troubleshooting, Customer Service, Digital Adoption, Problem-Solving, Technical Issues, Communication Skills, Internal Customers, External Customers, Automation
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…
Experience: Strong technical background with excellent problem-solving skills

Palo Alto Networks

Skills & Focus: cybersecurity, technical support, customer service, engineering, problem-solving, team collaboration, cloud security, network security, product knowledge, shift work
About the Company: Palo Alto Networks is a global cybersecurity leader, providing cutting-edge solutions to secure digital transformations.

Phonepe

ERP Associate Bengaluru
Skills & Focus: Merchant Support, Customer Experience, Process Improvement, Operational Support, Communication Skills, Advanced Excel Skills, Documentation, Service Level Agreements, Escalation Management, Team Collaboration
About the Company: PhonePe is India’s leading digital payments company with extensive user and merchant coverage. It has expanded into financial services and tech-enabled busines…
Experience: 2 to 4 years
Type: Full-time
Benefits: Insurance Benefits (Medical, Critical Illness, Accidental, Life Insurance), Wellness Program, Parental Support, Mobilit…

Datadog

Skills & Focus: Technical Support, SaaS, Customer Interaction, Documentation, Linux, Networking, Cloud Monitoring, Problem Solving, Client-centric, Value-driven
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, Generous global benefits, Intra-departmental mentor and buddy program, New hire stock equity …

Palo Alto Networks

Skills & Focus: Technical Support, Cloud Workload Protection, Docker, Kubernetes, Linux, CI/CD Tools, Customer Support, Troubleshooting, Problem Solving, Technical Documentation
About the Company: At Palo Alto Networks, we are committed to revolutionizing protection in cybersecurity. We strive to protect our digital way of life and provide holistic solut…
Experience: 5+ years in a Technical Assistance Center or direct support/consulting roles.
Type: Full-time
Benefits: FLEXBenefits wellness spending account, mental and financial health resources, and personalized learning opportunities.

Vonage

Skills & Focus: Technical Support, customer experience, communication skills, troubleshooting, API, SDK, cross-functional collaboration, problem-solving, verbal and written communication, customer-focused attitude
About the Company: Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning.
Experience: At least 1-2 years of Technical Support experience in the telecommunications or technology sectors.

Aisera

Skills & Focus: Technical Support, SaaS, REST APIs, Scripting Languages, Cloud Computing, Customer Service, Troubleshooting, Ticketing Systems, Problem Solving, Generative AI
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 8+ years of experience in a technical support role, preferably in a SaaS environment.

Bitgo

Skills & Focus: Technical support, Troubleshooting, Client inquiries, Communication skills, Google apps, Salesforce, JIRA, Problem-solving, On-call rotation, Financial institutions
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 2+ years of work experience in a technical support setting, within financial institutions preferred
Benefits: Competitive salary, Meal & Commute allowance, Medical Insurance, IT equipment support for work, Great/Talented workforc…

Version 1

Skills & Focus: Service Desk, Leadership, Management, IT Support, Customer Service, Performance Metrics, Process Improvement, ITIL, Technical Expertise, Collaboration
About the Company: That place AI, continuous improvement and business innovation at the heart of everything Version 1 does.

Smartbear

Skills & Focus: Senior Software Engineer, Customer Support, Problem Resolution, Java 8, Debugging, Technical Explanation, RCA, Customer Escalation, Rotational Shift, On-call
About the Company: At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear AP…
Experience: 4-7 years
Benefits: Career growth, celebration of birthdays off, focus on team wellbeing, commitment to ethical corporate practices and soc…

Glean

Skills & Focus: Customer Solutions Engineering, Technical troubleshooting, Proactive support, On-boarding, Knowledge technologies, SaaS-based integrations, Google Cloud Platform, Amazon Web Services, Database, REST API
About the Company: We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…

Vonage

Skills & Focus: API, SDK, technical support, customer success, Telecommunications, SAAS, problem solving, troubleshooting, real-time communication, software design
About the Company: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communicati…
Experience: At least 3-5 years experience in technical support, customer success or technical account management role within the Telecommunications or SAAS sectors

Reltio

Skills & Focus: technical support, cloud MDM solutions, customer satisfaction, SaaS, Public Clouds AWS/GCP/Azure, REST APIs, data management, software engineer, programming, web UI development
About the Company: Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—t…
Experience: 3+ years
Benefits: Comprehensive Group medical insurance, Accidental Insurance, Life insurance, Free online unlimited doctor consultations…

Vonage

Skills & Focus: Technical Support, Customer Care, Communication, Problem Solving, Analytical Skills, RESTful APIs, Troubleshooting, Quality of Service, Cloud Solutions, Customer Experience
About the Company: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communicati…
Experience: 1-3 years of customer-facing experience in a technical role.
Benefits: Group health insurance - Covers Employee, Spouse, Children & Parents; Group Accident & Disability Insurance; Flexible b…

Onetrust

Skills & Focus: support cases, troubleshooting, customer experience, OneTrust platform, analytical problem-solving, process improvement, web-based software, communication, certifications, technical skills
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 1-5 years' work experience in a similar role
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Razorpay

Skills & Focus: application support, policies and procedures, technical support, stakeholders, incident trends, data analysis, customer satisfaction, payment industry, technical queries, OKRs
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: At least 4-6 years

Landeed

Skills & Focus: customer support, multilingual, CRM, product expertise, issue resolution, customer feedback, problem-solving, technical skills, customer-centric, team collaboration
About the Company: Landeed is India's fastest property title search engine, dedicated to revolutionizing the land registry and real estate sectors with innovative technology.
Experience: 1-3 years of experience in a customer support or similar role
Salary: ₹240K - ₹500K INR
Type: Full-time
Benefits: Collaborative, inclusive work environment; opportunities for professional growth; impactful work in real estate and lan…

Customer Support Inc.

Skills & Focus: customer support, technical account management, troubleshooting, issue resolution, SLA, collaboration, documentation, internal teams, feedback, high-value customers
About the Company: Customer Support Inc. provides dedicated customer support in an omnichannel environment for high-value customers and reputed brands.
Experience: 2+ years in customer support or technical account management
Type: Full-time
Benefits: Health insurance, Paid time off, Professional development opportunities

Saviynt

Skills & Focus: Knowledge Management, Self-Service, Customer Support, Identity Governance, Cloud Solutions, Customer Satisfaction, Knowledge Management Processes, Support Portal, Content Development, Technical Support
About the Company: a prominent provider of cloud-based Identity Governance and Administration (IGA/IAM) solutions

Vimeo

Skills & Focus: customer support, team leadership, SLA, customer satisfaction, operational efficiency, remote team, performance monitoring, project management, data analysis, automation
About the Company: Vimeo is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to …
Experience: 5+ years of management experience in Contact Center Operations, Customer Service/Technical Support
Type: Full-time
Benefits: Work-life balance and a supportive environment.

Diligent

Skills & Focus: Technical Support, Customer Support, SaaS, Governance, Risk, Compliance, SQL, Database, Communication Skills, Problem Solving
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: Experience with Microsoft SQL Server, experience working on large-scale, N-tiered enterprise web applications.
Benefits: Great benefits, paid days off to volunteer in your community.

Anthology

Skills & Focus: product support, customer issues, SQL scripts, root cause analysis, incident tracking, documentation, stakeholders, application support, communication skills, night shifts
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
Experience: 4 years of experience in application support

Deliveroo

Skills & Focus: Amazon Connect, AWS, contact center operations, troubleshooting, security best practices, documentation, system enhancements, cross-functional teams, call routing, scripting languages
About the Company: Deliveroo operates a hyperlocal three-sided marketplace, connecting local consumers, restaurants and grocers, and riders. It focuses on delivering food within …
Experience: Proven experience as an Amazon Connect Administrator or similar role.
Type: Full-time
Benefits: Multiple benefits in health, family, finance, community, convenience, growth and relocation.

Samsara Technologies India Private Limited

Skills & Focus: IT support, technical problem-solving, internal IT, SaaS, Okta, documentation, ticket management, collaboration tools, customer success, growth mindset
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, enabling organizations dependent on physical operations to harness IoT data for actionab…
Experience: 4-8+ years experience working in internal IT support
Type: Full-time
Benefits: competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good cha…

Anthology

Skills & Focus: Level 1 support, Level 2 support, SQL scripts, troubleshooting, communication, customer issues, analyses, coordination, documentation, root cause analysis
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: 0-2 years
Skills & Focus: product support, SQL, incident tracking, customer communication, application issues, root cause analysis, night shifts, documentation skills, stakeholder coordination, escalation
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
Experience: 0-2 years

Xppower2

Skills & Focus: Technical Support, Application Management, Project Management, Customer Success, Technical Issues, Product Knowledge, Documentation, Client Liaison, Product Presentations, Value Creation

Pure Storage

Skills & Focus: technical support, customer deployments, troubleshooting, cloud technologies, kubernetes, AWS, devops tools, communication skills, self-motivated, problem resolution
About the Company: Pure Storage is reshaping the data storage industry and is recognized as one of Fortune's Best Large Workplaces in the Bay Area and for Millennials. They promo…
Experience: Minimum 2-4 years of experience in customer-facing, technical support work/SRE
Type: Full-time
Benefits: Flexible time off, wellness resources, company-sponsored team events, commitment to diversity and inclusion.

Jumio

Skills & Focus: Customer Support, Technical Support, Troubleshooting, Customer Success, API, Web technologies, Mobile SDK, Technical Communication, Problem-solving, Agile teams
About the Company: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. …
Experience: 3+ years of experience in a customer facing Technical Support, Technical Account Management, or Customer Success role

Netapp, Inc.

Skills & Focus: technical support, NetApp ONTAP, data center operations, storage concepts, troubleshooting, problem-solving, customer service, mentorship, cross-functional teams, communication
Experience: 5 to 8 years

Selector

Skills & Focus: Customer Success, AI/ML, Technical Support, Implementation Guidance, Networking, Cloud Compute, SQL Queries, Jira, Confluence, Problem-solving
About the Company: Selector is building an operational intelligence platform for digital infrastructure, providing actionable insights to network, cloud and application operators…
Experience: Minimum of 3 years in computer network support and/or network system/sales engineering
Type: Full-Time

Jitterbit

Skills & Focus: Integration, Support, Technical Assistance, Customer Inquiries, Troubleshooting, Documentation, Problem Resolution, Escalation, Customer Service, Communication
About the Company: Jitterbit creates and sells powerful and affordable software to enable the digital evolution of various businesses. We believe that capable and confident peopl…

Avaya

Skills & Focus: post-sales support, telephonic support, remote diagnostics, ITIL practices, customer satisfaction, incident management, Avaya products, troubleshooting, SIP, cloud environments
About the Company: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide…
Experience: 5 - 12 years of relevant experience

Glean

Skills & Focus: Tool Development, Automation, Integration, Optimization, Performance, Troubleshooting, Debugging, Documentation, Support, Maintenance
About the Company: We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…
Experience: 2+ years of coding and debugging experience in Java and Python, 1+ years of experience in at least one of the following disciplines: Support Engineering, DevOps Engineering, Full stack engineering

Elastic

Skills & Focus: technical support, customer issues, cloud-native technologies, network engineering, operational systems, Java, web technology, SaaS, distributed systems, scripting
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 5+ years in technical support, system administration or related customer-facing role
Type: Hybrid
Benefits: Competitive pay, health coverage, flexible calendar, generous vacation days, parental leave, financial donations match,…

Ansys

Skills & Focus: Technical Support, Engineering Simulation, Customer Satisfaction, Problem-Solving, Ansys Software, Technical Expertise, Customer Success, Simulation Products, Field Testing, AI-based Technologies
About the Company: Ansys is a leading engineering simulation software provider that empowers innovators to push boundaries through the predictive power of simulation.
Experience: MS+0; BS+2

Abbyy

Skills & Focus: Customer Support, Technical Support, Troubleshooting, SQL, Knowledge Base, Zendesk, Windows, Linux, MSSQL, Communication
About the Company: A company with more than 35 years of experience in the technology market, providing innovative solutions in machine learning, natural language processing, and …
Experience: At least 2 years of experience in L2 Technical Support
Type: Hybrid
Benefits: Comprehensive medical, accidental, and life insurance; Weekly wellness sessions; Generous paid time off policy; Paid pa…

Kenkoai

Skills & Focus: customer success, technical queries, problem-solving, customer support, B2B SaaS, communication skills, interpersonal skills, customer relationship management software, flexible hours, collaboration
About the Company: KenkoAI is focused on enhancing customer success through high-quality support and insights, aiming to grow alongside customer interactions.
Experience: 1-3 years of experience in a customer support role in the B2B SaaS industry.
Type: Full-time

Celonis

Skills & Focus: Process Mining, Customer Support, Technical Support, Cloud-based, SAML, SSO, ITIL, Linux/Unix systems, Java, Python
About the Company: Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We help some of the world’s largest and most estee…
Experience: minimum 6 years
Type: Full-time
Benefits: Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents, etc.)

Google

Skills & Focus: customer support, troubleshooting, cloud technology, product readiness, Kubernetes, containerization, infrastructure, technical issues, problem-solving, collaboration
About the Company: Google is a global company that helps enterprises transition to its products and supports them throughout the process.
Experience: 4 years

Paloaltonetworks2

Skills & Focus: Cloud Workload Protection, technical services, troubleshooting, support cases, fault isolation, root cause analysis, Technical Support Bulletins, Knowledge Base, on-call support, engineering collaboration

Google

Skills & Focus: AI, machine learning, customer support, troubleshooting, product technology, cloud services, Linux, public cloud, debugging, consultant
About the Company: Google Cloud helps companies, schools, and government seamlessly make the switch to Google products and support them along the way. Google is committed to buil…
Experience: 4 years of experience reading/debugging code in a general purpose coding language
Type: Mid

Celonis

Skills & Focus: Technical Support, Process Mining, Linux, Unix, AWS, Azure, Docker, Kubernetes, SQL, Python
About the Company: Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms, dedicated to unlocking productivity by placing dat…
Experience: First experience working as Technical Support Engineer, ideally experience handling complex technical issues.
Type: Full-time
Benefits: Great compensation and benefits packages, investment in personal growth, mental well-being support, and an open-minded …

Tresata

Skills & Focus: customer support, onboarding, Service Level Agreements, reporting, team management, technical support, SaaS, collaboration, analytical skills, process improvement
About the Company: Tresata is a fast-growing developer of AI-powered software systems used for data analysis at absolute scale. Our Company has been built by a passionate, hungry…
Experience: 12-15 years of experience in technical support is required, SaaS/Tech industry experience preferred
Type: Full-time

Smartbear

Skills & Focus: Customer Success, Technical Expertise, API Lifecycle, Observability, Performance Testing, Software Development, Customer Advocacy, Technical Implementation, Collaboration, Project Management
About the Company: SmartBear helps customers in building great software through quality, providing visibility and automation in software development. Trusted by over 16 million d…
Experience: Minimum of 4 years of customer interaction and technical implementation experience
Benefits: Career growth opportunities, take your birthday off, emphasis on corporate ethics and social responsibility.

Boschgroup

Skills & Focus: collaborate, analyze requirements, technical solutions, provide direction, resolve complex issues, project lifecycle, solution approaches, technical support, stakeholder communication, oral and written skills

Reltio

Skills & Focus: Customer Support, Technical Issues, Customer Satisfaction, Cloud MDM Solutions, APIs, Integration Tools, Data Management, Distributed Systems, Software Engineering, Problem Solving
About the Company: Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—t…
Experience: 3+ years of experience with on-premise or cloud MDM solutions.
Benefits: Comprehensive Group medical insurance including your parents with additional top-up options, Accidental Insurance, Life…

Zeotap

Skills & Focus: Customer Data Platform, SaaS, AI-native, data privacy, multi-channel experiences, ticket resolution, internal knowledge, Predictive Analytics, Audience management, engineering support
About the Company: Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping b…
Type: Full-time

Visa

Skills & Focus: Application Support, Customer Experience, Technical Issues, Process Improvement, Team Management, ServiceNow, Appian, Microsoft Dynamics 365, IT Disaster Recovery, SaaS Platforms
About the Company: Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user sup…
Type: Hybrid

Reltio

Skills & Focus: technical support, customer satisfaction, integration, cloud MDM, REST APIs, enterprise products, SaaS, data management, problem-solving, programming
About the Company: At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, mult…
Experience: 3+ years
Benefits: Comprehensive Group medical insurance including your parents, Accidental and Life insurance, Free online unlimited doct…

Paloaltonetworks2

Skills & Focus: Technical Support, Troubleshooting, Configuration, Fault Isolation, Root Cause Analysis, Knowledge Base, Technical Documentation, Best Practices, On-call Support, Customer Service

Laundryheap

Skills & Focus: Driver Support, Issue Resolution, Live Route Management, Documentation, Knowledge Management, Performance Adherence, Industry Awareness, Email support, Live chat support, Problem-solving
About the Company: Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry …
Experience: 3-5 years
Type: Full-time

Ansys

Skills & Focus: Optics simulation, technical support, customer satisfaction, engineering software, optical theory, defect reporting, product improvement, training, problem-solving, customer feedback
About the Company: Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.
Experience: Master’s+3 Years, PhD+0
Benefits: Great Place to Work Certified, employee networks and learning communities

Syndigo

Skills & Focus: Technical Support, SaaS, Application Software, Root Cause Analysis, Debugging, Troubleshooting, API calls, Data configuration, Log management, Scripting
About the Company: Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information th…
Experience: 4+ years of relevant experience

Zeotap

Skills & Focus: Customer Data Platform, AI-native, SaaS suite, ticket resolution, problem-solving, ID resolution, Predictive Analytics, Audience management, Activation, engineering support
About the Company: Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping b…
Experience: Experience in customer support and technical troubleshooting, ideally in SaaS.
Type: Full-time

Serko

Skills & Focus: client issues, troubleshooting, customer service, communication, escalating, product support, problem-solving, GDS knowledge, GetThere tool, corporate online travel websites
About the Company: Serko is a cutting-edge tech platform in global business travel & expense technology. We are part of a team of passionate travellers and technologists bringing…
Benefits: Competitive base salary and discretionary incentive plan based on individual and company performance. Access to a learn…

Agco

Skills & Focus: Digital Farming Solutions, Technical Support, Customer Assistance, Diagnostics, Troubleshooting, B2B2C, Global Farming Practices, Agile, Project Management, JIRA
About the Company: AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM cust…
Experience: 5 to 8 years
Type: Hybrid/Remote

Soroco

Skills & Focus: technical support, troubleshooting, SQL databases, scripting languages, customer support, problem-solving, collaboration, knowledge base, product usability, k8s
About the Company: Soroco is on a mission to elevate and transform how teams everywhere work. Powered by multiple patents, its flagship AI model, Scout, generates a work graph - …
Experience: 1-3 years

Smartbear

Skills & Focus: technical support, customer service, problem solving, troubleshoot, development languages, automation, documentation, software development, collaboration, issue resolution
About the Company: At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear AP…
Benefits: SmartBear offers business hours support as well as 24x7 support to its customers around the world.

Sprinto

Skills & Focus: Product Support, B2B SaaS, Cloud Technology, Customer Support, Communication Skills, Information Security, Compliance, Operational Practices, Customer Success, Scaling
About the Company: Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy o…
Type: Full-time