56 Customer Success Management jobs in Bengaluru.

Hiring now: Customer Success Mgr @ Clevertap, Sr Leader Of Customer Suc @ Sprinto, Sr Associate Customer Suc @ Laundryhea, Regional Leadership Role @ Nielseniq, Customer Success Mgr @ Quora, Sr Mgr Customer Success M @ Salesforce, Saas Renewals Spec @ Poppulo, Customer Success Rep Rene @ Nutanix, Success Hub Delivery Sr S @ Servicenow, Sr Customer Success Mgr R @ Truecaller.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (26) SaaS (16) customer success (15) Customer Engagement (8) account management (7) Account Management (6) communication skills (6) product adoption (5) customer satisfaction (5) Communication Skills (5)

📍 Locations

Bengaluru (56)

Clevertap

Skills & Focus: Customer Success Management, Product Adoption, Marketing Campaigns, Technical Aptitude, Digital Marketing, SaaS, Customer Engagement, Health Checks, Executive Business Reviews, Data Insights
About the Company: CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 …
Experience: Overall 4-6 years experience and 2-3 years Customer Success Manager or Account Manager experience
Type: Full-time
Benefits: Be a part of a global growth stage startup, work in a fast-paced, dynamic environment, passionate about technology and …

Sprinto

Skills & Focus: Customer Success, strategic vision, revenue retention, product adoption, customer advocacy, competitive market, high-growth environment, remote work, leadership, customer challenges
About the Company: Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy o…
Type: Full-time

Laundryheap

Skills & Focus: Customer Success, Account Management, Internal Cross-Team Liaison, Account Performance Management, New Customer Onboarding, Communication, Problem-Solving, Analytical Skills, Customer Satisfaction, B2B Linens
About the Company: Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items i…
Experience: 3+ Years of Experience
Benefits: Night shift allowance

Nielseniq

Skills & Focus: Customer Success, Ad & Design, Brand & Media, APAC, operational efficiency, delivery standards, cross-training programs, employee engagement, continuous improvement, client satisfaction

Laundryheap

Skills & Focus: Customer Success, Account Management, Internal Cross-Team Liaison, Account Performance Management, New Customer Onboarding, Communication, Problem-Solving, Analytical Skills, Customer Service, International Setting
About the Company: Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items i…
Experience: 3+ Years of Experience
Type: Full-time
Benefits: Night shift allowance

Nielseniq

Skills & Focus: Ad & Design, Customer Success, Brand & Media, Research, Operational Efficiency, Cross-Training, Delivery Standards, Client Satisfaction, Employee Engagement, Continuous Improvement

Quora

Skills & Focus: Customer Success, Advertising, Account Management, Campaign Optimization, Business Development, Networking, Problem Solving, Data Analysis, Upselling, Client Relationships
About the Company: Quora’s mission is to grow and share the world’s knowledge. To do so, we have two knowledge sharing products: Quora, a global knowledge sharing platform with o…
Experience: At least 2 years of experience in customer success or account management within the advertising industry
Type: Remote
Benefits: medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance progra…
Skills & Focus: customer success, advertising, account management, campaign management, performance marketing, client relationships, upselling, data-driven, communication skills, time management
About the Company: Quora’s mission is to grow and share the world’s knowledge. To do so, we have two knowledge sharing products: Quora and Poe, which provide platforms for knowle…
Experience: 6+ years of experience in customer success or account management for an advertising business
Type: Full-time
Benefits: medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance progra…

Salesforce

Skills & Focus: Customer Success, leadership, collaboration, resource allocation, customer satisfaction, risk management, executive relationships, customer issues, team development, metrics
Experience: 5 years in a front-line leadership position
Type: Full-time

Poppulo

Skills & Focus: renewal cycle, contract negotiation, customer success, SaaS, upsell opportunities, customer relationships, CRM systems, Salesforce, analytical skills, agile business environment
About the Company: Poppulo is a pioneer in omnichannel employee communications and workplace technology, trusted by over 6,000 organizations to enhance communications, customer e…
Experience: 4+ years in Renewals (Customer Success) in SaaS
Type: Hybrid

Nutanix

Skills & Focus: customer success, renewal sales, cloud technology, customer experience, sales, account management, strategic planning, product adoption, metrics-driven, communication skills
About the Company: Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer focused on product adoption, renewals, retention, and accelerating …
Experience: 4 to 6 years
Type: Full-time

Servicenow

Skills & Focus: Customer Success, onboarding, training, collaborative, coaching, facilitator, curriculum, feedback, stakeholders, learning materials
About the Company: ServiceNow is a leading digital workflow company that helps organizations work more efficiently and effectively.
Experience: Early-career
Type: Full-time

Truecaller

Skills & Focus: Customer Success, SaaS, Onboarding, Automation tools, Churn management, Account penetration, Client relations, Business reviews, Operational metrics, Analytical thinking
About the Company: Truecaller is a communications platform focused on protecting users from fraud and harassment through its caller ID and spam-blocking services.
Experience: 8+ years of professional experience
Type: Full-time
Benefits: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telepho…

Kenko

Skills & Focus: AI, operations, customer engagement, fitness, wellness, marketing, personalized routines, business owners, customer experience, scale
About the Company: Kenko is an AI-powered platform that helps fitness business owners streamline marketing, operations, and customer engagement, making fitness entrepreneurship e…
Experience: 3-5 years in AI or tech-driven operations
Salary: $120,000 - $150,000
Type: Full-time
Benefits: Health insurance, Stock options, Flexible work environment, Professional development opportunities

Katalon

Skills & Focus: customer success, account management, SaaS, product adoption, renewals, expansions, customer lifecycle, test automation, DevOps, stakeholder engagement
About the Company: Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, an…
Experience: 1-2 years in a customer-facing role in a SaaS high-growth environment.
Type: Full-time
Benefits: Competitive compensation, performance bonuses, comprehensive health plans, flexible work arrangements, generous paid le…

Bazaarvoice

Skills & Focus: client success, account management, user-generated content, business solutions, portfolio analytics, feature adoption, customer-centric, cross-functional team, ROI, time management
About the Company: At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect th…
Experience: 2-5 years in account management or client success roles
Type: Full-time
Benefits: Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK

Sprinto

Skills & Focus: Customer Success, Information Security Compliance, Customer Ambassador, Stakeholder Management, Operational Practices, Team Collaboration, Client Relationships, Business Growth, Customer Engagement, Success Metrics
About the Company: Sprinto is a leading platform that automates information security compliance, ensuring compliance, healthy operational practices, and the ability for businesse…

Nielseniq

Skills & Focus: customer success, operational efficiency, sales mindset, P&L management, team engagement, cross-training, delivery standards, revenue growth, client satisfaction, organizational transformation

Rubrik

Skills & Focus: People Manager, Renewals Business, coaching, mentorship, pipeline management, forecasting, customer success, team development, negotiation, data-driven decision-making
About the Company: Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyber…
Experience: 5+ years of people management experience
Type: Full-time

Katalon

Skills & Focus: customer success, strategy, operations, consulting, leadership, stakeholder management, data-driven decisions, change management, SaaS environment, growth
About the Company: Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and…
Experience: 10+ years of experience in customer success, strategy, operations, or consulting role, with at least 5 years in a leadership position
Benefits: Competitive compensation and periodic performance bonuses, comprehensive health plans, and generous paid leaves.

Razorpay

Skills & Focus: customer onboarding, implementation, training, customer satisfaction, product management, HR solutions, payroll compliance, SaaS software, communication skills, customer engagement
About the Company: Razorpay is a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking…
Experience: 4 to 5 years
Type: Full-time

Balbix

Skills & Focus: Cyber Risk management, customer success, onboarding, product adoption, business outcomes, customer satisfaction, upsell, cross-sell, consulting, presentation skills
About the Company: Balbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and…
Experience: 5+ years of experience including minimum 3+ years in customer-facing roles
Type: Full-time

Servicenow

Skills & Focus: Product Success Manager, Customer Success, CRM Applications, Technical Issues, Requirements Gathering, Process Mapping, Communication Skills, Solution Environments, Sales Campaigns, Competitive Analysis
About the Company: ServiceNow is a platform that provides cloud computing solutions for enterprise service management.
Type: Full-time
Skills & Focus: customer success, CRM, implementation, solution architect, Field Service Management, customer service, customer engagement, AI integration, communication skills, business process
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 10+ years in customer-facing implementation / delivery roles

Salesforce

Skills & Focus: Customer Success, Salesforce, Technical Expertise, Stakeholder Alignment, Strategic Guidance, Business Value Delivery, Adoption Path, Enablement, Proactive Support, Internal Relationship Building
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every indus…
Experience: 8+ years of relevant industry expertise
Type: Full time

Razorpay

Skills & Focus: customer success, account management, banking, Fintech, digital banking, payments reconciliation, API payouts, retention, upselling, B2B SAAS
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: 7+ years in customer success or account management within the banking industry or a Fintech company
Type: Full-time

Nutanix

Skills & Focus: customer experience, relationship building, collaboration, customer success, post-sales advisory, deployment, hybrid multicloud solutions, technical onboarding, customer feedback, technical certifications
About the Company: Nutanix is dedicated to ensuring the success and satisfaction of clients through innovative technology solutions. The company emphasizes empowerment, support, …
Experience: 10-12 years
Type: Full-time

Smartbear

Skills & Focus: Customer Success, Technical Expertise, API Lifecycle, Observability, Performance Testing, Software Development, Customer Advocacy, Technical Implementation, Collaboration, Project Management
About the Company: SmartBear helps customers in building great software through quality, providing visibility and automation in software development. Trusted by over 16 million d…
Experience: Minimum of 4 years of customer interaction and technical implementation experience
Benefits: Career growth opportunities, take your birthday off, emphasis on corporate ethics and social responsibility.

Sprinto

Skills & Focus: customer onboarding, implementation, strategic vision, operational efficiency, customer engagement, revenue retention, customer advocacy, high-impact function, scaling, best-in-class experience
About the Company: Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy o…

Laundryheap

Skills & Focus: customer support, leadership, team management, performance improvement, customer satisfaction, analytical skills, communication, problem-solving, SaaS, e-commerce
About the Company: Founded in 2014, Laundryheap is a leading global on-demand laundry and dry-cleaning service. We provide fast, reliable, and high-quality cleaning solutions, wi…
Experience: 6-8 years
Type: Full-time
Benefits: Career growth and professional development opportunities.

Google

Skills & Focus: customer onboarding, digital advertising, business needs, communication skills, sales management, relationship-building, consultative role, performance-enhancing suggestions, client service, market analysis
About the Company: Google is a global technology company specializing in internet services and products that leverage machine learning and data.
Experience: 2 years
Type: Full-time

Netapp

Skills & Focus: Customer Success, Cloud Consumption, Technical Advisor, Public Cloud, Hybrid Cloud, Customer Engagement, Consumption Models, Strategic Partner, Cloud Infrastructure, Data Services
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 7-10 years of overall experience in enterprise cloud software/infrastructure; at least 3+ years of experience in customer facing roles.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fi…

Mindtickle

Skills & Focus: Customer Success, SaaS, product knowledge, customer value, stakeholders, metrics-driven, monitoring, proactive intervention, revenue productivity, client partnerships
About the Company: Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is …
Experience: Deep understanding of the software as a service space

Ema

Skills & Focus: Customer Engagement, Customer Onboarding, Product Adoption, Retention, Growth, Issue Resolution, Customer Advocacy, Metrics, Reporting, Artificial Intelligence
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses. Opportunity to be the founding Customer Success Specialist with one o…

G2

Skills & Focus: Customer Success, Account Management, SaaS, Relationship Building, Onboarding, Customer Engagement, Upselling, Feedback Analysis, Cross-functional Collaboration, Problem Solving
About the Company: G2 is the global team behind the largest and most trusted software marketplace, providing honest peer reviews to inform smarter software decisions.
Experience: 2–5 years
Type: Full-time
Benefits: flexible work, aligned time off, maternity, paternity, and sabbatical leaves

Katalon

Skills & Focus: Customer Success, Customer Relationships, Business Reviews, Customer Goals, Value Stories, Customer Health, Adoption Management, Stakeholder Communication, Expansion Opportunities, Change Management
About the Company: Katalon is the leading provider of a modern, comprehensive quality management platform that enables quality assurance, DevOps, and software teams of any size t…
Experience: At least 3 years prior experience in Customer Success or equivalent history of driving customer outcomes, retention and revenue growth
Benefits: Attractive compensation package, generous time-off, flexible work arrangements, vibrant international working environme…

Plivo

Skills & Focus: Customer Success, client relationships, business executives, APAC, EMEA, adoption, communication solutions, customer issues resolution, trusted advisor, CPaaS
About the Company: Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers in a more efficient and meaningful way.…
Type: Full-time

Truecaller

Skills & Focus: Customer Success, SaaS, onboarding, enterprise products, customer satisfaction, stakeholder management, churn management, analytics, relationship building, consultative approach
About the Company: Truecaller is calling you from Bangalore, India! Our goal is to make communication smarter, safer, and more efficient, focusing on fraud protection and enhanci…
Experience: 8+ years of professional experience; 5+ years in Customer Success
Type: Full-time
Benefits: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telepho…

Bazaarvoice

Skills & Focus: client success, account management, user-generated content, E-Commerce, portfolio analytics, ROI, Gainsight, Salesforce, strategic planning, customer-centric
About the Company: At Bazaarvoice, we create smart shopping experiences through our expansive global network and enterprise technology, connecting brands and retailers with consu…
Experience: 2-5 years in account management or client success roles
Type: Full-time
Benefits: Competitive salary and comprehensive benefits package.

Rubrik

Skills & Focus: Customer Success, SaaS, Product Activation, Cloud Data Management, Customer Retention, Customer Onboarding, Technical Support, Data Analysis, Cross Functional Teams, Customer Relationship
About the Company: Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud world. We are the …
Experience: 3+ years in CSM/Account Management or Customer Facing Support Management Experience

Appviewx

Skills & Focus: Customer Success Management, Onboarding, Adoption, Business reviews, Escalation, Product Management, Technical Support, Account Management, Customer Advocacy, Cross-sell
About the Company: AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle man…
Experience: 7+ years
Benefits: competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility, and d…

Cisco

Skills & Focus: Customer Engagement, Technical Expertise, Risk Management, Collaboration, Product Feedback, Strategic Advice, Adoption, Integration, Automation, Consultative Solutions
About the Company: Cisco is the worldwide leader in technology that powers the internet.
Experience: 8+ years
Type: Professional
Benefits: Employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution…

Servicenow

Skills & Focus: onboarding, training, customer success, facilitation, coaching, enablement, learning and development, collaboration, communication skills, critical thinking
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 4+ years

Aisera

Skills & Focus: Customer Success, Enterprise SaaS, Support, Solution Consulting, IT Automation, Technical Support, Customer Success KPIs, Presentation Skills, Communication Skills, AI/ML technologies
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 4+ years of experience in Enterprise SaaS in Customer Success, Support, or Solution Consulting
Type: Full-time

Sinch

Skills & Focus: Customer Success, CPaaS, Technical Relationships, Client Needs, Customer Satisfaction, Customer Service, Problem Solving, Communication Skills, Stakeholder Management, Operational Improvement
About the Company: Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement, helping businesses to reach eve…
Experience: 3-6 years in customer success/service roles
Type: Full-time
Benefits: Private Health Insurance, Training & Development, Hybrid

Cisco

Skills & Focus: Customer Engagement, Technical Expertise, Risk Management, Collaboration, Product Feedback, Strategic Advice, Deployment Decisions, Consultative Solutions, Technical Knowledge, Adoption Journeys
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine their applications, secure their enterprise, transform their in…
Experience: 8+ years
Type: Experienced
Benefits: Health, dental and vision insurance, 401(k) with matching contribution, paid time off, sick leave, flexible vacation po…

Freshworks

Skills & Focus: Customer Success, SaaS, client, vendor, strategic advisor, communication, client management, product adoption, customer retention, engagement programs
About the Company: Freshworks is creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, ra…
Experience: 4-7 years
Type: Full-time

Salesforce

Skills & Focus: Customer Success, Sales, SaaS, Stakeholder Engagement, Investment Program, Retention, NPS, Salesforce Implementation, Account Success, Business Review
Experience: 10+ years in Sales, Customer Success, or related fields, preferably within the SaaS landscape.
Type: Full time
Benefits: Inclusive benefits and employee resource groups.

Reltio

Skills & Focus: customer relationships, technical alignment, operational excellence, customer advocacy, integration approaches, SaaS, Public Clouds, REST APIs, data management, analytics
About the Company: At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities transform siloed data from disparate…
Experience: 5+ years of experience working in a technical support capacity; 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role
Type: Hybrid
Benefits: Comprehensive Group medical insurance, 36 annual leaves, home office setup allowance, free meals, and more.

Rentokil Pci

Skills & Focus: Customer Relationship, Retention, Data Analysis, Customer Complaints, Revenue Increase, Budgeted Profit, Lead Generation, Self Conversion, Internal Team Collaboration, External Stakeholders
About the Company: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) betw…
Type: Full-time
Benefits: Safety, Integrity, Innovation, Learning & Development, Open & Transparent, Performance Orientation

Spring Health

Skills & Focus: Customer Success, Account Management, Customer Retention, Engagement, Upsell, Cross-functional Collaboration, Strategic Insights, Data-driven Decision-making, Relationship Building, SaaS
About the Company: Spring Health is a leading provider of mental health services, partnering with over 450 companies to deliver best-in-class outcomes for their employees. Their …
Experience: 5+ years of Customer Success/Account Management experience
Type: Full-time

Tech Innovations Inc.

Skills & Focus: customer issues, SLAs, troubleshooting, collaborate, escalation, knowledge base, reporting, customer feedback, high MRR, customer success
About the Company: Tech Innovations Inc. is a leading provider of cutting-edge technology solutions, focused on delivering exceptional customer service and innovative products.
Experience: 2+ years in customer support or customer success role
Salary: $70,000 - $90,000 per year
Type: Full-time
Benefits: Health insurance, Flexible working hours, Paid time off, Professional development opportunities

Rubrik

Skills & Focus: renewal management, customer success, account management, SaaS, cloud data management, negotiation, pipeline management, forecasting, cross-functional coordination, renewal quota
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, they help organizations achieve business resilience against cyberattacks, ma…
Experience: 5+ years of experience in Renewals/Account Management/Sales/Customer Success in SaaS

Saviynt

Skills & Focus: customer success, customer loyalty, adoption, value-based outcomes, customer categorization, metrics analysis, health checks, remediation, customer happiness, business expansion
About the Company: Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced wit…

Salesforce

Skills & Focus: Customer Success Manager, Salesforce Marketing Cloud, Technical Customer Success, SaaS, Stakeholder Relationships, Customer Advocacy, Proactive Support, Communication Skills, Technical Skills, Cross-functional Teams
Experience: 8+ years of relevant industry expertise
Type: Full time
Benefits: Various benefits listed on Salesforce benefits page

Freshworks

Skills & Focus: Customer Success, SaaS, Customer Engagement, Product Knowledge, Stakeholder Management, Product Adoption, Customer Retention, Data Driven Insights, Compliance, Communication Skills
Experience: 4-7 years
Type: Full-time