Last updated: 2025-05-12

28 Customer Onboarding And Success jobs in Bengaluru.

Hiring now: Customer Ops Enablement S @ Poppulo, Customer Onboarding Strat @ Google, Customer Success Spec @ Ema, Prod Mgr @ Procore Te, Prod Success Mgr Crm Indu @ Servicenow, Customer Success Mgr @ Anthology, Proj Mgr @ Granicus, Customer Success Mgr @ Katalon, Customer Success Mgr @ Plivo, Sr Associate Customer Suc @ Laundryhea.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (9) SaaS (6) customer success (6) onboarding (4) Onboarding (4) communication skills (3) Customer Engagement (3) Customer Advocacy (3) Account Management (3) Project Management (3)

📍 Locations

Bengaluru (28)
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Poppulo

Customer Operations & Enablement Specialist Bengaluru
Skills & Focus: customer operations, enablement, training programs, process optimization, documentation, cross-functional collaboration, SaaS, tool administration, workflow improvement, customer success
About the Company: Poppulo is a fast-growing global technology company that specializes in communications and workplace technology, providing omnichannel employee communications,…
Experience: 5+ years of experience in customer operations, support enablement or similar roles within SaaS or customer-facing teams.

Google

Customer Onboarding Strategist Bengaluru
Skills & Focus: customer onboarding, digital advertising, business needs, communication skills, sales management, relationship-building, consultative role, performance-enhancing suggestions, client service, market analysis
About the Company: Google is a global technology company specializing in internet services and products that leverage machine learning and data.
Experience: 2 years
Type: Full-time

Ema

Customer Success Specialist Bengaluru
Skills & Focus: Customer Engagement, Customer Onboarding, Product Adoption, Retention, Growth, Issue Resolution, Customer Advocacy, Metrics, Reporting, Artificial Intelligence
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses. Opportunity to be the founding Customer Success Specialist with one o…

Procore Technologies

Product Manager Bengaluru
Skills & Focus: onboarding, activation, product management, SaaS, B2B, data-driven insights, customer feedback, A/B testing, agile environment, construction technology
About the Company: Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficientl…
Experience: 3–5 years of product management experience, preferably in SaaS, B2B, or platform products.

Servicenow

Product Success Manager – CRM & Industry Workflow Bengaluru
Skills & Focus: customer programs, customer onboarding, technical issues, business process, requirements gathering, process mapping, communication skills, CIWF Solutions, sales campaigns, competitive analyses

Anthology

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, SaaS, Customer Relationship, Customer Engagement, Account Management, Higher Education, Problem-solving, Communication Skills, Project Management, Client Advocacy
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
Experience: 5-8 years of Customer Success experience in a SaaS-based industry

Granicus

Project Manager Bengaluru
Skills & Focus: Project Management, Onboarding, Client Relationship, Software as a Service, Communication, Team Collaboration, Customer Advocacy, Project Implementation, Consulting, Content Management Solutions
Experience: 1 – 4 years of experience
Type: Full Time

Katalon

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Customer Relationships, Business Reviews, Customer Goals, Value Stories, Customer Health, Adoption Management, Stakeholder Communication, Expansion Opportunities, Change Management
About the Company: Katalon is the leading provider of a modern, comprehensive quality management platform that enables quality assurance, DevOps, and software teams of any size t…
Experience: At least 3 years prior experience in Customer Success or equivalent history of driving customer outcomes, retention and revenue growth
Benefits: Attractive compensation package, generous time-off, flexible work arrangements, vibrant international working environme…

Plivo

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, client relationships, business executives, APAC, EMEA, adoption, communication solutions, customer issues resolution, trusted advisor, CPaaS
About the Company: Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers in a more efficient and meaningful way.…
Type: Full-time

Anthology

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, SaaS, customer relationships, engagement, retention, account management, higher education, problem-solving, communication, advocacy
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: 5-8 years of Customer Success experience in a SaaS-based industry
Type: Full-time

Laundryheap

Senior Associate - Customer Success Management Bengaluru
Skills & Focus: Customer Success, Account Management, Internal Cross-Team Liaison, Account Performance Management, New Customer Onboarding, Communication, Problem-Solving, Analytical Skills, Customer Service, International Setting
About the Company: Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items i…
Experience: 3+ Years of Experience
Type: Full-time
Benefits: Night shift allowance

Devrev

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Onboarding, Implementation, Product adoption, Data analysis, Stakeholder management, Technical expertise, Customer engagement, Consultative approach, Workflow mapping
About the Company: DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Experience: 3+ years
Type: Full-time

Funding Societies | Modalku

Senior Product Manager Bengaluru
Skills & Focus: product management, digital lending, onboarding processes, user experience, compliance, KPIs, Agile methodologies, stakeholder collaboration, market trends, customer satisfaction
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, backed by Sequoia India and Softbank Ventures Asia Corp. They prov…
Experience: 4+ years of product management experience, with a focus on Fintech or digital lending
Benefits: Flexible paid vacations, flexible working hours, medical benefits, mental health and wellness programs, learning & deve…

Appviewx

Customer Success Manager - Commercial (Americas) Bengaluru
Skills & Focus: Customer Success Management, Onboarding, Adoption, Business reviews, Escalation, Product Management, Technical Support, Account Management, Customer Advocacy, Cross-sell
About the Company: AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle man…
Experience: 7+ years
Benefits: competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility, and d…

Diligent

Client Training Specialist Bengaluru
Skills & Focus: training, implementation, client, customer success, feedback, software, product adoption, need identification, remote training, support
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: 2 + years’ experience in a customer service role

Boschgroup

Employee Onboarding Specialist Bengaluru
Skills & Focus: Onboarding, Employee Experience, Process Improvement, Project Management, People Management, Performance Management, HRIS, Team Leadership, Data Analysis, Communication Skills
Experience: 12-15 years
Type: Full-time

Razorpay Software Private Limited

Senior Associate - Channel Partnerships Bengaluru
Skills & Focus: partner success, onboarding, cross-functional teams, problem solving, communication skills, stakeholder management, Freshdesk, Salesforce, Looker, analytical mindset
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: 2+ years in a fast-paced, high-pressure, multiple stakeholder environment
Type: Full-time

Stripe

Monetization Services Analyst Bengaluru
Skills & Focus: Monetization Services, User Experience, Onboarding Processes, Billing Systems, Contract Management, Operational Excellence, Data Analysis, Customer Success, Process Improvements, Payments Industry
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 5+ years experience in a client-facing role, ideally customer success, consulting, financial services, account management, or sales experience.
Type: Full-time

Sprinto

Senior Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Information Security Compliance, Customer Ambassador, Stakeholder Management, Operational Practices, Team Collaboration, Client Relationships, Business Growth, Customer Engagement, Success Metrics
About the Company: Sprinto is a leading platform that automates information security compliance, ensuring compliance, healthy operational practices, and the ability for businesse…

Razorpay

Lead - Business Operations Bengaluru
Skills & Focus: merchant onboarding, process improvements, stakeholder collaboration, data analysis, workflows, SLA adherence, operational metrics, process innovation, team management, dashboards
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission of enabling frictionless banking and payments experiences…
Experience: 5+ years in business operations, preferably in fintech, SaaS, or financial services.
Type: Full-time

Paloaltonetworks2

Employee Experience Champion Bengaluru
Skills & Focus: employee experience, IT services, service management, process optimization, proactive solutions, onboarding experience, employee enablement, analytical skills, employee needs, IT engagement

Balbix

Customer Success Manager Bengaluru
Skills & Focus: Cyber Risk management, customer success, onboarding, product adoption, business outcomes, customer satisfaction, upsell, cross-sell, consulting, presentation skills
About the Company: Balbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and…
Experience: 5+ years of experience including minimum 3+ years in customer-facing roles
Type: Full-time

Katalon

Director of Operations for Customer Success, Support & Professional Services Bengaluru
Skills & Focus: customer success, support, professional services, leadership, data-driven decisions, stakeholder management, operational efficiencies, SaaS environment, customer retention, growth objectives
About the Company: Katalon is a company focused on customer success, support, and professional services, promoting a transparent and growth-enabling working environment.
Experience: 10+ years of experience in customer success, strategy, operations, or consulting role, with at least 5 years in a leadership position
Benefits: Total Remuneration, Growth & Rewards, Physical & Mental Health, Diversity, Equity & Inclusion

Rubrik

Customer Success Specialist II Bengaluru
Skills & Focus: Customer Success, SaaS, Product activation, Customer retention, Customer onboarding, Data analysis, Enterprise customers, Technical demonstrations, Collaboration, Cloud solutions
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Experience: 3+ years in CSM/Account Management or Customer Facing Support Management Experience

Razorpay

Customer Success Manager Bengaluru
Skills & Focus: customer success, account management, banking, Fintech, digital banking, payments reconciliation, API payouts, retention, upselling, B2B SAAS
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: 7+ years in customer success or account management within the banking industry or a Fintech company
Type: Full-time

Stripe

Engineering Manager Bengaluru
Skills & Focus: engineering management, user onboarding, KYC, KYB, verification technology, data verification, scalable backend systems, cross-functional collaboration, technical excellence, coaching engineers
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: More than 4 years of engineering management experience & overall 10+ years of experience

Tresata

Customer Support Director Bengaluru
Skills & Focus: customer support, onboarding, Service Level Agreements, reporting, team management, technical support, SaaS, collaboration, analytical skills, process improvement
About the Company: Tresata is a fast-growing developer of AI-powered software systems used for data analysis at absolute scale. Our Company has been built by a passionate, hungry…
Experience: 12-15 years of experience in technical support is required, SaaS/Tech industry experience preferred
Type: Full-time

Granicus

Training Specialist Bengaluru
Skills & Focus: training, customer experience, Salesforce, Service Cloud, adult learning methodologies, soft skills, technical training, customer success, implementation, project management