48 Technical Support And Engineering jobs in Austin.

Hiring now: Support Engr @ Envoy, Service Engr @ Super Micr, Staff Software Performanc @ Arm, Sr Field Application Engr @ Tenstorren, Software Engr Technical S @ Everly Hea, Application Engr @ Visa, Technical Leadsupervisor @ Wjcompany, Deployed Engr Pre Sales @ Windsurf, Biz Technology Engr @ Sonar, Customer Engr @ Sada.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (10) customer support (9) technical support (8) Technical Support (7) SaaS (7) Cloud (5) problem solving (4) Python (4) communication skills (4) APIs (3)

đź“Ť Locations

Austin (48)
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Envoy

Support Engineer Austin
Skills & Focus: Support Engineer, integrations, APIs, troubleshooting, developer support, technical challenges, cross-functional teams, documentation, automate, customer experience
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 1-2 years of full-stack software development experience, 5+ years of general support and customer-facing experience.
Salary: $76,585 - $85,100
Type: Hybrid
Benefits: market competitive salary, equity for all full time roles, and great benefits.

Super Micro Computer

Service Engineer Austin
Skills & Focus: Service Engineer, fieldwork, troubleshooting, technical problems, customer satisfaction, preventive maintenance, 2nd line support, enterprise solution, technical communication, Linux
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: Minimum of 1 years experience in field support servicing complex X86 systems and parts preferred
Salary: $70,000 - $100,000
Benefits: Comprehensive benefits package including participation in bonus and equity award programs.

Arm

Staff Software Performance Engineer Austin
Skills & Focus: SW performance optimization, HW performance analysis, virtualization, Java Virtual Machine, SIMD optimization, cloud, 5G, networking, customer support, open-source
About the Company: Arm is a technology company that designs the ARM architecture and licenses it out to various partners for their use, influencing nearly all industries worldwid…
Experience: Significant experience in software performance optimization and architecture; significant experience in hardware architecture and performance analysis.
Salary: $185,491-$250,958 per year
Type: Full-time
Benefits: Health and Wellness, Work and Life Success, Financial Rewards, Development and Support.

Tenstorrent

Sr. Field Application Engineer, Computer Systems & Hardware Austin
Skills & Focus: Field Application Engineering, Computer Systems, AI Hardware, Technical Expertise, System Installation, Configuration and Optimization, Troubleshooting, Validation Testing, Documentation, Customer Support
About the Company: Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. Our diverse team…
Experience: 10+ years of experience with computer systems and hardware.
Salary: $100k - $500k
Type: Hybrid
Benefits: Highly competitive compensation package and benefits.

Everly Health

Software Engineer - Technical Support Specialist Austin
Skills & Focus: Software Engineer, Technical Support, systems monitoring, issue tracking, ticket management, Ruby on Rails, PostgreSQL, AWS, collaborative, problem solving
About the Company: Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they a…

Visa

Application Engineer Austin
Skills & Focus: M365, Exchange Online, SFTP, Email security, Hybrid deployment, Compliance, Technical support, Messaging, System security, Problem resolution

Arm

Senior Platform Debug Engineer Austin
Skills & Focus: Platform Debug Engineer, System level debug, SOC, Cloud, Datacenter, Hardware software ecosystem, Debug/troubleshoot, Collaboration, Customer engagement, Manufacturing validation
About the Company: Arm is building the Future of Computing, providing innovative design and technology solutions across Cloud, Edge, 5G, and Networking segments.
Experience: Minimum 10 years experience in System or SOC level debug and triage
Salary: $156,500-$211,700 per year
Type: Full-time
Benefits: Health and wellness initiatives, financial rewards beyond salary, emphasis on work-life balance, and professional devel…

Wjcompany

Technical Lead/Supervisor Austin
Skills & Focus: EDM application operations, technical lead, SOP, training, KPI management, user requirements, ticket escalation, team supervision, policy improvement, technical support

Windsurf

Deployed Engineer (Pre Sales) Austin
Skills & Focus: AI coding tools, pre-sales, technical advisor, product advocate, stakeholders, training, documentation, customer feedback, developer tools, technical communication
About the Company: Windsurf (formerly Codeium) has risen to become a leader in the AI developer tools space in just over a year, providing hundreds of thousands of users around t…
Experience: At least 1 year in presales or consulting
Type: Full time
Benefits: Salary + commission + equity; Medical, dental, vision, and 401(k); Catered lunches, fully stocked kitchen, commuter per…

Sonar

Business Technology Engineer Austin
Skills & Focus: Business Technology, engineers, internal applications, scalability, resilience, performance, product, solutions, clean code, growth
About the Company: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quick…

Sada

Customer Engineer Austin
Skills & Focus: Technical customer-facing role, AI/LLM, Infrastructure Modernization, Application Development, Data Engineering, Cloud projects, Sales teams, Customer service, Workshop development, Google Professional Cloud Architect
About the Company: An Insight company that has been the largest Google Cloud partner in North America since 2016, recognized for its diverse workplace.
Experience: 1-3 years in a technical customer-facing role
Salary: $120,000 - $135,000 + company bonus + benefits
Type: Full-time
Benefits: Unlimited PTO, paid parental leave, competitive compensation, performance-based bonuses, paid holidays, generous medica…

Google

Customer Engineer I, Business Intelligence Austin
Skills & Focus: cloud, business intelligence, data warehouse, SQL, Python, R, technical support, customer relationship, data processing, cloud solutions
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 4 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $102,000-$146,000 + bonus + equity + benefits
Type: Full-time
Benefits: Learn more about benefits at Google.

Wiz

Solutions Support Engineer Manager Austin
Skills & Focus: technical support, engineering management, team development, customer experience, performance management, training and onboarding, project management, collaboration, incident management, automation solutions
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…

Box

Product Support Specialist Austin
Skills & Focus: customer support, SaaS, troubleshooting, technical leadership, incident management, communication skills, product knowledge, problem solving, mentorship, collaboration
About the Company: Box is the world’s leading Content Cloud, trusted by over 115K organizations, including nearly 70% of the Fortune 500. Box empowers organizations to transform …
Experience: 2-3 years experience in a Product Support role with a SaaS company
Salary: $62,500 - $78,000 USD
Type: Full-time
Benefits: Equity, healthcare benefits, additional Box benefits and perks.

Sada

Senior Customer Engineer Google Maps Austin
Skills & Focus: Google Maps Platform, APIs, Technical Support, Customer Relationships, Troubleshooting, Product Adoption, Web Development, Programming, Problem Solving, Cloud Computing
About the Company: SADA is a leading Google Maps partner, recognized for its commitment to inclusivity, fairness, and customer success, providing exceptional services on the Goog…
Experience: Experience with web development and APIs. Strong programming skills in JavaScript, Python, or Java.
Salary: $162,000-$170,000 + sales incentives and benefits
Type: Full-time
Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, …

Cloudflare

Technical Support Engineer Austin
Skills & Focus: technical support, problem solving, customer service, cloud technologies, network operations, command line tools, Bash, Python, troubleshooting, web servers
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Experience with troubleshooting and solving technical problems, with an understanding of the Internet workings.
Type: Full-time

Findhelp

Senior Staff Product Support Engineer Austin
Skills & Focus: technical implementation, issue investigation, code changes, social care resources, customer support, mission-driven, proprietary technology, fast-paced environment, impact, programs
About the Company: Findhelp is a mission-driven organization that provides a comprehensive platform of products and services to connect people to social care resources. The compa…
Type: Full-time

Gcs

Technical Support Analyst Austin
Skills & Focus: Technical Support, Microsoft Azure, Office 365, Remote Technical Support, Windows Server, Public Cloud Technologies, Networking Services, Scripting (PowerShell, Bash, Python), Virtualization Technologies, VOIP Solutions (Ring Central)
About the Company: GCS is a certified small business and an equal opportunity employer.
Experience: 2+ years experience in a help desk or network support position
Type: Full-time
Benefits: 75% to 100% work-from-home options if based in Austin, TX; Flexible Paid Time Off; Medical/Dental/Vision Insurance avai…

Visa

Staff System Engineer Austin
Skills & Focus: Product Reliability Engineering, Observability, Logging Platform, System Engineer, Agile Scrum, Technical leadership, Problem-solving, Reliability, Automation, Global scale
About the Company: Visa's Product Reliability Engineering (PRE) Observability team collaborates with various product development teams and other teams within the Operations & Inf…
Experience: Strong technical leadership, coding, testing, and debugging skills
Type: Hybrid
Benefits: Remote work flexibility; hybrid work culture

Ansys

Application Engineer II SCBU Austin
Skills & Focus: Customer support, EDA tools, Static Timing Analysis, Product enhancement, Python, Tcl, Communication skills, Team collaboration, Software support, Reliability analyses
About the Company: Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. For more than 50 years, they have power…
Experience: MS in Engineering, Electrical Engineering, Computer Science, or related field. Experience with EDA tools on layout, Static Timing Analysis, Extraction, IC/ASIC design flow knowledge.
Benefits: Programs for employee networks and learning communities that impact innovation and business outcomes.

Arm

Software Performance Engineer Austin
Skills & Focus: Software Performance Engineering, SW optimization, Cloud, Edge, 5G, Networking, customer support, performance analysis, virtualization, machine learning
About the Company: At ARM, we are building the Future of Computing. Together. For Everyone.
Experience: Significant experience in SW performance optimization and SW architecture
Salary: $185,491-$250,958 per year
Benefits: Health and Wellness, Work and Life Success, Financial Rewards, Development and Support

Synopsys

Staff Solutions Engineer Austin
Skills & Focus: Electrical Engineering, Computer Engineering, DFT methodologies, digital IC design, RTL coding, scan compression, ATPG, MBIST, customer support, problem-solving
About the Company: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving…
Experience: 5-7 years of relevant experience, or MS with 3-5 years of relevant experience
Salary: $119000-$179000
Type: Employee
Benefits: Comprehensive medical and healthcare plans, ETO and FTO Programs, maternity and paternity leave, ESPP, retirement plans…

Canva

Solution Engineer Austin
Skills & Focus: SDK, API, solutions engineering, technical consulting, web applications, customer-focused, troubleshooting, integration development, presentation, developer community
About the Company: Launched in 2013, Canva is a free online visual communications and collaboration platform with a mission to empower everyone in the world to design.
Experience: 3+ years experience in sales engineering, solutions architecture, technical consulting or equivalent experience

Thousandeyes

Senior Network Support Engineer Austin
Skills & Focus: Customer Experience, Technical Support, Internet, Networking, Cloud, SaaS, Problem-Solving, Protocols, Linux, Automation
About the Company: ThousandEyes provides internet and cloud intelligence solutions, helping enterprises understand and troubleshoot performance issues related to their networks a…
Experience: 5-7 years in a customer-facing role
Salary: 112000 USD - 149900 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) with Cisco matching, vacation and sick time, paid holidays, and more.

Thousandeyes Federal

Technical Account Manager Austin
Skills & Focus: Technical Support, Customer Success, Network, Cloud, SaaS, Cisco, Juniper, Virtualization, Security, Customer Engagement
About the Company: ThousandEyes provides insights from various vantage points to enhance cloud service and Internet reliability. After being acquired by Cisco, it functions withi…
Experience: At least 5-7 years
Salary: 112000 USD - 149900 USD
Type: Professional
Benefits: U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contrib…

Box

Technical Support Engineer Austin
Skills & Focus: technical leadership, customer support, incident management, Product Support, troubleshooting, communication skills, SaaS, bug identification, collaboration, customer experience
About the Company: Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…
Experience: 2-3 years experience in a Product Support role with a SaaS company
Salary: $62,500 — $78,000 USD
Type: Full-time
Benefits: Eligible for equity and benefits

Google

Customer Engineer, Infrastructure Modernization, SAISV, Google Cloud Austin
Skills & Focus: cloud computing, infrastructure engineering, customer-facing, technical solutions, cloud architecture, networking concepts, security concepts, application modernization, enterprise architecture, cloud platforms
About the Company: Google is a global technology company focused on offering cloud computing solutions, aiming to enhance productivity and collaboration for businesses and instit…
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $147,000-$218,000
Type: Full-time
Benefits: Salary + bonus + equity + comprehensive benefits package.

Thousandeyes

Technical Account Manager Austin
Skills & Focus: Technical Support, Customer Success, Network Protocols, Cloud Services, SaaS, Linux, Security, ISPs, Customer Engagement, Project Management
About the Company: ThousandEyes provides Internet and cloud intelligence platform that helps enterprises and service providers work together to identify problems within the netwo…
Experience: At least 3-5 years of support experience
Salary: 92500 USD - 122200 USD
Type: Professional
Benefits: Employees have access to medical, dental and vision insurance, 401(k) plans, paid holidays, vacation time, and sick tim…

Cloudflare

Solutions Engineer Austin
Skills & Focus: Cloudflare platform, technical expertise, customer success, web security, performance delivery, firewall rules, customer support, diverse team, scripting language, Cyber Security
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Visa

SRE Role - Hadoop Support Austin
Skills & Focus: Hadoop, Hive, SPARK, HDFS, performance tuning, issue resolution, reliability engineering, troubleshooting, technical support, data availability
Type: Hybrid

Mashgin

Remote Intermediate-level Position Austin
Skills & Focus: point-of-sale, computer vision, AI, checkout, customer support, installation, technology deployment, communication skills, problem solving, project management
About the Company: Mashgin has developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our kiosks s…
Experience: Intermediate level
Type: Remote

Cloudflare

Customer Solutions Engineer (CSE) Austin
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Arm

Staff Software Performance Engineer Austin
Skills & Focus: software performance, SW optimization, customers, performance analysis, cloud, 5G, networking, virtualization, Java, engineering
About the Company: At ARM, we are building the Future of Computing. Together. For Everyone. This is a technical engineering role based in Austin, Texas and part of the rapidly gr…
Experience: Significant experience in software performance optimization and architecture; Significant experience in hardware architecture and performance analysis.
Salary: $185,491-$250,958 per year
Benefits: Health and wellness, work and life success, financial rewards, development and support.

Sonar

Cloud Solutions Engineer Austin
Skills & Focus: Cloud-based solutions, System operations automation, Service quality improvement, Scalable services, Software development, Clean Code, On-call support, Application migration, Development processes, Team collaboration
About the Company: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quick…
Experience: Experience in cloud-based solutions and migration of applications to Cloud-native ones.

Meta

Developer Support Engineer Austin
Skills & Focus: developer support, programming languages, JavaScript, coding, technical documentation, troubleshooting, bug fixes, customer feedback, product management, effective communication
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience with a programming language and 2+ years in developer support or outreach
Salary: $95,000/year to $138,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including a bonus, equity, and additional compensation details can be found at Meta's benefits pag…

Jabil

Senior Cloud Hardware Technical Support Engineer Austin
Skills & Focus: Cloud, Technical Support, Data Center, Infrastructure, Networking, Storage, Trouble Resolution, Customer Experience, Training, Engineering
About the Company: Jabil is a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions with over 50 years of expe…
Experience: Overall 8+ years of experience in advanced technical positions (technical support, development, solution engineering, solution architect)
Type: Full time

Visa Technology & Operations Llc

Staff Site Reliability Engineer Austin
Skills & Focus: Site Reliability Engineering, Event Management, Security, Maintenance, High Availability, Disaster Recovery, Infrastructure Projects, Technical Designs, Reference Architectures, On-call Support
About the Company: a Visa Inc. company
Type: Full-time

Conversenow

Associate Engineer Austin
Skills & Focus: voice AI, restaurant technology, automated ordering, quality assurance, testing, customer service, B2B, collaborative work environment, core values, drive-thru team
About the Company: ConverseNow is the leading voice AI platform for restaurants. Our virtual ordering assistants automate drive-thru and phone orders for a growing list of the wo…
Experience: Quality assurance, testing, and customer service
Type: Full-time

Envoy

Solutions Engineer Austin
Skills & Focus: Solutions Engineering, Customer Success, Technical Troubleshooting, API Development, Security Standards, Implementation, Integration, Data Investigation, JavaScript, SQL
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 5+ years in a technical solutions engineering or partner engineering role, alternatively 7+ years in a technical account management role, or 5+ years as an Implementation Engineer role
Salary: $141,610 - $161,600 OTE
Type: Full-time
Benefits: Market competitive salary, equity for all full time roles, and great benefits.

Spycloud

Technical Account Manager Austin
Skills & Focus: Technical Account Manager, Cybersecurity, Customer Success Management, REST technology, APIs, cloud solutions, Data Analytics, Problem analysis, SaaS enterprise platforms, Best practices development
About the Company: SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the u…
Experience: 3-5+ years of Technical Account Management or Sales Engineering experience in a customer-facing role.
Salary: Competitive salary package
Type: Full-time
Benefits: 401(k) with Employer Contribution, Health, Vision, and Dental Insurance, Health Savings Account (HSA) available with Em…

Reltio

Associate Customer Engineer Austin
Skills & Focus: technical support, customer satisfaction, cloud technologies, troubleshooting, debugging, Python, Java, NoSQL databases, problem-solving, data management
About the Company: Reltio’s AI-powered data unification and management capabilities transform siloed data from disparate sources into unified, trusted, and interoperable data. Th…
Experience: two or more Internships during the undergraduate or graduate studies
Salary: $100,000 — $150,000 USD
Type: Full-time
Benefits: Flexible work arrangements

Cloudflare

Escalation Engineer Austin
Skills & Focus: technical troubleshooting, escalated issues, cross-functional, customer escalation, Linux command line, network infrastructure, process improvements, leadership, communication skills, support experience
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 2-3 years of technical troubleshooting experience, preferably in technical support or system reliability engineering

Visa Technology & Operations Llc

Software Engineer – Sr. Consultant Austin
Skills & Focus: Software Engineer, system enhancements, production fixes, business requirements, technical staff, product support, 24x7 on call support, design review, code review, development standards
About the Company: a Visa Inc. company
Type: Full-time

Thousandeyes

Senior Network Support Engineer Austin
Skills & Focus: network support, customer engineering, cloud services, SaaS, troubleshooting, network protocols, technical writing, data-driven decisions, automation, FedRAMP compliance
About the Company: ThousandEyes provides network and cloud intelligence, helping enterprises and service providers identify problems before they impact revenue, reputation, or pr…
Experience: 5-7 years working in a customer-facing role
Salary: 112000 USD - 149900 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with company match, short and long-term disability coverage, paid holiday…

Self Financial

Application Support Engineer Austin
Skills & Focus: Application Support Engineer, issue resolution, customer support, SQL, Linux CLI, FinTech, AWS, monitoring solutions, automated detection, documentation
About the Company: Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to …
Salary: $64,000-80,000/year
Type: Full-time
Benefits: Company equity in the form of Stock Options, Performance-based bonuses, Generous employer-paid health, vision and denta…

Sonar

Support Engineer Austin
Skills & Focus: Support Engineer, software engineering, customer service, implementation, integration, software solutions, technical support, customer issues, adoption, product discussions
About the Company: Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write …

Visa Technology & Operations Llc

Sr. Site Reliability Engineer Austin
Skills & Focus: 24/7 support, Big Data Technology Stack, audits, alerts, data visualization, performance tuning, automation, data analysis, stakeholders, monitoring
About the Company: a Visa Inc. company

Pendo

Sales Engineer Austin
Skills & Focus: Sales Engineer, Technical Solution, Customer Satisfaction, PreSales, Proof of Concept, SaaS, Product Management, Client-side Technologies, Troubleshooting, Training
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: Minimum of two (2) years of PreSales experience
Salary: $124,000 - $155,000 OTE (70/30 split)
Type: Full-time
Benefits: Competitive salary, benefits, and other reward opportunities.