40 Technical Support And Engineering jobs in Austin.

Austin

• Skills: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
• Experience: 5-8 years of prior post-sales customer relationship management
• Type: Full-time
• Salary: $125,000 - $202,000

Austin

• Skills: voice AI, restaurant technology, automated ordering, quality assurance, testing, customer service, B2B, collaborative work environment, core values, drive-thru team
• Experience: Quality assurance, testing, and customer service
• Type: Full-time

Austin

• Skills: technical implementation, issue investigation, code changes, social care resources, customer support, mission-driven, proprietary technology, fast-paced environment, impact, programs
• Type: Full-time

Austin

• Skills: Technical Support, Microsoft Azure, Office 365, Remote Technical Support, Windows Server, Public Cloud Technologies, Networking Services, Scripting (PowerShell, Bash, Python), Virtualization Technologies, VOIP Solutions (Ring Central)
• Experience: 2+ years experience in a help desk or network support position
• Type: Full-time

Austin

• Skills: point-of-sale, computer vision, AI, checkout, customer support, installation, technology deployment, communication skills, problem solving, project management
• Experience: Intermediate level
• Type: Remote

Austin

• Skills: Business Technology, engineers, internal applications, scalability, resilience, performance, product, solutions, clean code, growth

Austin

• Skills: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
• Experience: 3+ years of prior post-sales customer relationship management
• Type: Full-time
• Salary: Estimated annual salary of $125,000 - $175,000 depending on location

Austin

• Skills: EDM application operations, technical lead, SOP, training, KPI management, user requirements, ticket escalation, team supervision, policy improvement, technical support

Austin

• Skills: technical troubleshooting, escalated issues, cross-functional, customer escalation, Linux command line, network infrastructure, process improvements, leadership, communication skills, support experience
• Experience: 2-3 years of technical troubleshooting experience, preferably in technical support or system reliability engineering

Austin

• Skills: Support Engineer, software engineering, customer service, implementation, integration, software solutions, technical support, customer issues, adoption, product discussions

Austin

• Skills: Service Engineer, fieldwork, troubleshooting, technical problems, customer satisfaction, preventive maintenance, 2nd line support, enterprise solution, technical communication, Linux
• Experience: Minimum of 1 years experience in field support servicing complex X86 systems and parts preferred
• Salary: $70,000 - $100,000

Austin

• Skills: Electrical Engineering, Computer Engineering, DFT methodologies, digital IC design, RTL coding, scan compression, ATPG, MBIST, customer support, problem-solving
• Experience: 5-7 years of relevant experience, or MS with 3-5 years of relevant experience
• Type: Employee
• Salary: $119000-$179000

Austin

• Skills: M365, Exchange Online, SFTP, Email security, Hybrid deployment, Compliance, Technical support, Messaging, System security, Problem resolution

Austin

• Skills: Solutions Engineering, Customer Success, Technical Troubleshooting, API Development, Security Standards, Implementation, Integration, Data Investigation, JavaScript, SQL
• Experience: 5+ years in a technical solutions engineering or partner engineering role, alternatively 7+ years in a technical account management role, or 5+ years as an Implementation Engineer role
• Type: Full-time
• Salary: $141,610 - $161,600 OTE

Austin

• Skills: Platform Debug Engineer, System level debug, SOC, Cloud, Datacenter, Hardware software ecosystem, Debug/troubleshoot, Collaboration, Customer engagement, Manufacturing validation
• Experience: Minimum 10 years experience in System or SOC level debug and triage
• Type: Full-time
• Salary: $156,500-$211,700 per year

Austin

• Skills: 24/7 support, Big Data Technology Stack, audits, alerts, data visualization, performance tuning, automation, data analysis, stakeholders, monitoring

Austin

• Skills: Field Application Engineering, Computer Systems, AI Hardware, Technical Expertise, System Installation, Configuration and Optimization, Troubleshooting, Validation Testing, Documentation, Customer Support
• Experience: 10+ years of experience with computer systems and hardware.
• Type: Hybrid
• Salary: $100k - $500k

Austin

• Skills: technical leadership, customer support, incident management, Product Support, troubleshooting, communication skills, SaaS, bug identification, collaboration, customer experience
• Experience: 2-3 years experience in a Product Support role with a SaaS company
• Type: Full-time
• Salary: $62,500 — $78,000 USD

Austin

• Skills: Network Support, Customer Engineering, Troubleshooting, Cloud/SaaS, Scripting, Virtualization, Security, Linux, Technical Writing, Collaboration
• Experience: At least 5-7 years working in a customer-facing role
• Type: Full-time
• Salary: 112,000 -- 149,900 USD

Austin

• Skills: cloud security, technical support, team management, customer support, solution design, scripting, debugging, networking, process improvement, training and onboarding

Austin

• Skills: Mission Operations, Engineering, Customer-facing skills, Hardware mastery, Data Engineering, SQL, Python, Problem-solving, Project management, Technical consulting
• Experience: 4+ years of professional experience
• Type: Full-time
• Salary: $150,000 - $170,000 a year

Austin

• Skills: technical solutions, customer support, project management, social care, customer relationships, integrations, troubleshooting, API, Python, SQL
• Experience: 5+ years experience in account management, technical customer support, customer success, or partnerships.
• Type: Full-time
• Salary: $96,000 - $120,000 a year

Austin

• Skills: developer support, customer support, operations expert, technical developer support, cross-functional teams, process improvement, social listening, developer experience, project management, data centric
• Experience: 5+ years of experience in developer support, customer support, customer experience, or similar roles.
• Type: Full Time
• Salary: $129,000/year to $185,000/year + bonus + equity + benefits

Austin

• Skills: technical support, root cause analysis, maintenance, disaster recovery, application monitoring, self-healing services, Tier 0 Applications, service level agreements, on-call rotation, incident resolution

Austin

• Skills: System Engineers, Logging Platform, availability, performance, security, reliability, Agile Scrum, problem-solving, coding, automation
• Type: Hybrid

Austin

• Skills: monitor, troubleshoot, automate, big data, clusters, capacity planning, root cause analysis, devops, incident management, performance

Austin

• Skills: technical solutions, client-facing, SaaS, REST APIs, SSO frameworks, Azure, OpenID, multi-stakeholder implementations, customer relationships, technologies
• Experience: 4+ years of work experience, with at least one year in client-facing software implementation or account management at a SaaS company
• Type: Full-time

Austin

• Skills: Customer success, Internet protocols, Technical support, Troubleshooting, Security, Performance optimization, Networking, Automation, Collaboration, Cloudflare platform
• Experience: 3+ years of prior post-sales customer relationship management

Austin

• Skills: distributed systems, payment flows, cyber security, B2C platforms, Genesys Cloud, Contact Center Technology, voice, chat, email, security
• Type: Hybrid

Austin

• Skills: robot, software, support, hardware, troubleshooting, customer, testing, diagnostics, Linux, engineering
• Experience: 3+ years of software engineering experience (preferred)
• Type: Full-time

Austin

• Skills: Cloud-based solutions, migration, scalable services, automation, system operations, service quality, Developer support, on-call rotation, system issues, Open source

Austin

• Skills: SaaS solutions, performance, scalability, architecture, collaboration, mentorship, technical problems, customer feedback, development processes, innovation
• Type: full_time
• Salary: {'min': 140960.0, 'max': 193820.0, 'period': 'annual', 'currency': 'USD'}

Austin

• Skills: technical integration, API, fintech, Node.js, JavaScript, React, Postgres, MongoDB, customer success, problem-solving
• Type: full_time
• Salary: {'min': 125000.0, 'max': 150000.0, 'period': 'annual', 'currency': 'USD'}

Austin

• Skills: Solution Engineer, API, web development, sales engineering, SaaS, integration, technical consulting, custom extensions, communication, troubleshooting
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Austin

• Skills: Vetspire, API development, GraphQL, REST, SQL, ticketing platforms, Freshdesk, Zendesk, documentation, client support
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}