23 Technical And Product Support jobs in Austin.

Austin

• Skills: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
• Experience: 5-8 years of prior post-sales customer relationship management
• Type: Full-time
• Salary: $125,000 - $202,000

Austin

• Skills: technical implementation, issue investigation, code changes, social care resources, customer support, mission-driven, proprietary technology, fast-paced environment, impact, programs
• Type: Full-time

Austin

• Skills: point-of-sale, computer vision, AI, checkout, customer support, installation, technology deployment, communication skills, problem solving, project management
• Experience: Intermediate level
• Type: Remote

Austin

• Skills: client experience, investment process, problem solving, client issues, strong relationships, educating clients, improvement, systems, processes, team collaboration
• Type: Full-time

Austin

• Skills: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
• Experience: 3+ years of prior post-sales customer relationship management
• Type: Full-time
• Salary: Estimated annual salary of $125,000 - $175,000 depending on location

Austin

• Skills: Support Engineer, software engineering, customer service, implementation, integration, software solutions, technical support, customer issues, adoption, product discussions

Austin

• Skills: customer experience, data analytics, NPS, CSAT, customer feedback, data visualization, stakeholders, SQL, customer support, predictive analytics
• Experience: 6+ years of experience in data analytics, data science, or related analytical roles; 3+ years of experience in customer experience, customer support, customer care, or other service related analytics roles.
• Type: Full Time
• Salary: $110,000/year to $158,000/year + bonus + equity + benefits

Austin

• Skills: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
• Experience: 10+ years
• Type: Full time
• Salary: $115K – $160K

Austin

• Skills: technical leadership, customer support, incident management, Product Support, troubleshooting, communication skills, SaaS, bug identification, collaboration, customer experience
• Experience: 2-3 years experience in a Product Support role with a SaaS company
• Type: Full-time
• Salary: $62,500 — $78,000 USD

Austin

• Skills: cloud security, technical support, team management, customer support, solution design, scripting, debugging, networking, process improvement, training and onboarding

Austin

• Skills: technical solutions, customer support, project management, social care, customer relationships, integrations, troubleshooting, API, Python, SQL
• Experience: 5+ years experience in account management, technical customer support, customer success, or partnerships.
• Type: Full-time
• Salary: $96,000 - $120,000 a year

Austin

• Skills: customer support, operations specialist, T2 escalations, bug investigations, empathetic support, process refinement, cross-functional collaboration, member advocacy, quality elevation, scheduling flexibility

Austin

• Skills: customer support, consultative, problem solving, workflow design, training, consulting, customer experience, communication, relationship building, product feedback
• Experience: 2+ years in a customer-facing role

Austin

• Skills: customer support, Enterprise Admin, Single Sign-On, Content Management, Offline Billing, User Management, technical support, customer experience, problem-solving, team collaboration
• Experience: Experienced
• Type: Full-time

Austin

• Skills: developer support, customer support, operations expert, technical developer support, cross-functional teams, process improvement, social listening, developer experience, project management, data centric
• Experience: 5+ years of experience in developer support, customer support, customer experience, or similar roles.
• Type: Full Time
• Salary: $129,000/year to $185,000/year + bonus + equity + benefits

Austin

• Skills: customer service, escalation, technical support, monitoring, alert triage, documentation, collaboration, problem-solving, managed services, communication
• Type: Hybrid

Austin

• Skills: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
• Experience: 5–8+ years in a technical support, engineering, or customer-facing role
• Type: Full-time
• Salary: 112,000 USD - 149,900 USD

Austin

• Skills: Customer Support, SaaS, Troubleshooting, Communication Skills, Technical Savvy, Ticketing Systems, Collaboration, User Experience, Problem-solving, Product Management
• Type: full_time
• Salary: {'min': 44000.0, 'max': 55000.0, 'period': 'annual', 'currency': 'USD'}

Austin

• Skills: customer service, robotics, communication, multitasking, high-volume environments, client support, technical support, incident management, team collaboration, ticketing systems
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}