Last updated: 2025-05-04

55 Customer Success Manager jobs in Austin.

Hiring now: Customer Success Mgr @ Cloudflare, Scaled Customer Success M @ Writer, Strategic Customer Succes @ Dataiku, Sr Solutions Mgr 1 @ Recurly, Sr Customer Success Mgr @ Safetycult, Rvp Customer Success Mana @ Salesforce, Customer Success Mgr @ Hive Learn, Onboarding Analyst @ Hyros, Lead Customer Engagement @ Freshworks, Enterprise Customer Succe @ Betterup.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (18) customer success (17) SaaS (16) project management (10) adoption (6) cross-functional collaboration (6) Product Adoption (5) customer satisfaction (5) data analysis (4) relationship building (4)

📍 Locations

Austin (55)
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Cloudflare

Customer Success Manager Austin
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Writer

Scaled Customer Success Manager Austin
Skills & Focus: customer onboarding, adoption, retention, relationship management, CS tools, playbooks, data analysis, cross-sell, up-sell, team collaboration
About the Company: Writer is committed to great writing for everyone.
Experience: 3+ years in a CSM role in B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, fertility support, flexible spending accounts,…

Dataiku

Strategic Customer Success Manager, Americas Austin
Skills & Focus: Customer Success, AI-strategies, Enterprise accounts, Data science solutions, Stakeholder engagement, Customer engagement, Cross-functional collaboration, Business outcomes, Dataiku software, Value assessments
About the Company: Dataiku is leading the AI revolution by making data actionable and accessible. With over 1,000 teammates across 25 countries, Dataiku provides a platform to in…
Experience: At least 10 years of prior account management, customer success, consulting experience, preferably within enterprise software or data science.
Salary: $145,000 - $165,000 USD
Type: Full-time
Benefits: Comprehensive benefits including stock options, medical, dental, and vision plans, flexible spending accounts, 401k com…

Recurly, Inc.

Senior Solutions Manager 1 Austin
Skills & Focus: customer onboarding, SaaS, subscription billing, project management, technical challenges, customer experience, implementation, relationship building, training, continuous improvement
About the Company: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…
Experience: Minimum of 5 years of relevant experience within the FinTech industry, including exposure to SaaS business models and technologies.
Type: Full-time
Benefits: Recurly offers competitive benefits programs, including medical, dental, vision benefits, life insurance, short and lon…

Safetyculture

Senior Customer Success Manager Austin
Skills & Focus: Customer Success, Transportation, Logistics, Enterprise customers, SaaS, Operations platform, Business goals, Partnership growth, Trusted advisor, Maximize value
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations…
Experience: Direct work experience in Transportation and/or Logistics or managing Enterprise customers in these industries.
Type: Full-time

Salesforce

RVP, Customer Success Management – Data Cloud Austin
Skills & Focus: Customer Success, management, leadership, strategy, team management, communication, talent management, market intelligence, customer feedback, performance indicators
About the Company: Salesforce is a cloud-based software company that provides customer relationship management service and applications focused on sales and customer service.
Experience: Possess a minimum of 8+ years in leadership roles with direct experience in customer success and team management.
Salary: $207,100 - $343,400
Type: Full-time
Benefits: Salesforce benefits include equal pay, employee resource groups, inclusive benefits.

Safetyculture

Director, Customer Solutions & Implementation Austin
Skills & Focus: customer solutions, implementation, SaaS, customer success, onboarding, integrations, technical leader, operational leadership, global team, strategic vision
About the Company: SafetyCulture is a customer and product-led SaaS company, our mission is to help working teams get better every day, our technology platform and products give …

Hive Learning

Customer Success Manager Austin
Skills & Focus: Customer Success, Sales Enablement, Client Relationships, Onboarding, Product Adoption, Data-Driven, Stakeholder Management, Growth Opportunities, Contract Negotiation, Problem-Solving
About the Company: Hive Learning is redefining the future of learning and sales enablement. Our platforms, Hive Learning and Hive Perform, empower businesses to upskill their tea…
Experience: 1-2 years in Customer Success or a related field
Type: Full-Time
Benefits: 20 days annual leave plus public holidays, Day off for your birthday, 5 days paid sickness leave, Private medical insur…

Hyros

Onboarding Analyst Austin
Skills & Focus: onboarding analyst, customer success, SaaS, Google Adwords, Facebook ad manager, HTML, marketing software, attention to detail, communication skills, career growth
About the Company: HYROS specializes in providing sales tracking solutions for large VIP clients in marketing, focusing on a personal level of service and helping clients effecti…
Experience: Experience in customer success at a SaaS company, technical skills in reading code, familiarity with marketing software.
Type: Full-time
Benefits: Focus on long-term career growth, coaching and development opportunities, remote work culture, potential for career adv…

Freshworks

Lead - Customer Engagement Austin
Skills & Focus: Customer Engagement, project management, implementation, deployment, cross-functional teams, stakeholders, planning, risk management, communication, customer satisfaction

Betterup

Enterprise Customer Success Manager Austin
Skills & Focus: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
About the Company: BetterUp is a company focused on human transformation, providing personal coaching and development for employees.
Salary: $94,000.00 – $162,000.00
Type: Full-time
Benefits: Access to BetterUp coaching, competitive compensation plan, flexible paid time off, learning and development stipend, c…

Meta

Head of Advertiser Experience & Support Operations Austin
Skills & Focus: customer support operations, operational standards, strategic thinker, program management, process improvement, cross-functional collaboration, customer satisfaction, team building, metrics tracking, continuous process-improvement
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 12+ years of experience in Customer Experience, Strategy & Operations or Product Development, 5+ years of experience in people management
Salary: $172,000/year to $243,000/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits.

Betterup

Government Customer Success Manager Austin
Skills & Focus: Customer Success, Project Management, Relationship Building, Strategic Consulting, Account Health, Value Delivery, Cross-functional Collaboration, Problem Solving, Public Sector, Stakeholder Management
About the Company: BetterUp is a company whose mission is human transformation, focusing on the employer/employee relationship and providing coaching and development experiences …
Salary: $107,000.00 – $161,000.00
Type: Full-time
Benefits: Access to BetterUp coaching; medical, dental, and vision insurance; flexible paid time off; learning and development st…

Box

Customer Success Manager Austin
Skills & Focus: customer success, account management, SaaS, customer retention, relationship-building, engagement touchpoints, strategic business reviews, product knowledge, adoption, portfolio plan
About the Company: Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…
Experience: 4+ years prior account management experience, 4+ years of experience in SaaS
Salary: $103,000 - $129,000 USD
Type: Full-time
Benefits: For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

Safetyculture

Manager, Customer Success Austin
Skills & Focus: Customer Success, adoption, retention, expansion, advocacy, coaching, cross-functional teams, continuous improvement, value realization, outcome alignment
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations…
Type: Full-time

Dbt Labs

Customer Success Architect Austin
Skills & Focus: Customer Success, Technical Account Management, Data Transformation, SQL, Analytics Engineering, Product Adoption, Customer Retention, Customer Satisfaction, Stakeholder Engagement, Data Infrastructure
About the Company: Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. They've pioneered the practice of analytics engine…
Experience: 2+ years in a post-sales role
Salary: $100,000 - $130,000 OTE USD
Type: Hybrid
Benefits: Unlimited vacation time, 401k plan with 3% contribution, comprehensive healthcare coverage, generous paid parental leav…

Cognite

Customer Business Executive Austin
Skills & Focus: Customer Success, Data Fusion, Relationship Management, Customer Retention, Business Goals, Stakeholder Engagement, Cross-Sell, Upsell, Customer Metrics, B2B Software
About the Company: Cognite is a global SaaS forerunner in leveraging data to unravel complex business challenges through its Cognite Data Fusion platform.
Experience: 5-10 years of experience leading customer engagements as an account manager, customer success manager, or related role.
Type: Full-Time
Benefits: Competitive Compensation including base plus bonus, 401(k) with 4% employer matching, health, dental, vision & disabili…

Forethought

Customer Success Manager Austin
Skills & Focus: customer success, technical product enablement, solution delivery, collaborative leadership, customer advocate, renewal ownership, customer health, data-driven insights, AI solutions, SaaS
About the Company: Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Founded by a team of Facebook, Drop…
Experience: A minimum of 5 years in customer-facing roles in SaaS, with at least 3 years of experience in technical consulting, technical account management, or solutions engineering.
Type: Full-time

Auctane

Customer Success Associate Austin
Skills & Focus: Customer Success, Data Analysis, Customer Retention, E-Commerce, Customer Engagement, SalesForce, Zendesk, Zoom, Collaboration, Problem Solving
About the Company: At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for b…
Experience: One or more (1+) year’s customer service experience
Type: Hybrid
Benefits: Flex Time Off policy, 12 paid holidays, 401k employer matching, gym discounts, education reimbursement, Employee Assist…

Sitetracker

Customer Success Manager Austin
Skills & Focus: Customer Success, Onboarding, User Adoption, Customer Advocacy, Retention, Growth, Implementation, Deployment, Value Demonstration, Business Objectives

Method

Customer Success Manager Austin
Skills & Focus: Customer Success, API, Fintech, Client-facing, Project Management, Technical Integration, Business Strategy, Feedback, Emerging Technologies, Start-up Environment
About the Company: Method’s APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consumer finance one step clos…
Experience: 4-8 years in a client-facing role, ideally in technology, investment banking, or consulting
Salary: $150,000 - $200,000
Type: Full-time

Way

Enterprise Customer Success Manager Austin
Skills & Focus: Customer Success, SaaS, hospitality, data-driven decision making, relationship management, consultative support, corporate engagement, negotiations, cross-functional collaboration, strategic growth
About the Company: Way is the category-leading B2B technology platform enabling brands to capitalize on the growing demand for transformative experiences. Founded in 2020, Way ha…
Experience: 1-5 years in Enterprise Customer Success, ideally in the software industry, with direct hospitality experience required.
Type: Full-time
Benefits: Competitive salary, generous equity, medical, dental, and vision coverage paid 100% by the company, 401K benefits and o…

Gong

Manager of Sales Engineering Austin
Skills & Focus: Sales Engineering, Revenue Growth, Customer Interactions, AI technology, Team Leadership, Collaboration, Process Development, Sales Operations, SaaS, Mentoring
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6-12 years of relevant sales engineering experience
Salary: $200,000 - $220,000 USD
Type: Hybrid
Benefits: Medical, dental, and vision plans, wellbeing fund, mental health benefits, 401(k), education stipend, flexible vacation…

Alarm.Com

Customer Success Manager Austin
Skills & Focus: Customer Success Management, Account Management, Strategic Advising, Revenue Generation, Customer Goal Setting, Communication, Experience managing key accounts, Problem Solving, Relationship Builder, Proactive Approach
About the Company: Alarm.com is a publicly traded SaaS company with more than $800M in revenue in 2023, providing solutions to make properties safer, smarter, and more efficient.
Experience: 3+ years in a customer success or similar role
Type: Full-time
Benefits: Competitive base salary with commission and performance bonuses. Comprehensive benefits package including health, denta…

Imagine.Io

Head - Customer Success Austin
Skills & Focus: customer success, team management, client engagement, product adoption, performance metrics, customer retention, account growth, operational processes, revenue growth, SaaS
About the Company: Imagine.io is a leading provider of innovative 3D design and visualization solutions, empowering professionals in e-commerce, manufacturing, product design and…
Experience: 10+ years of customer success experience, 4+ years of management experience
Salary: 150,000 USD
Type: Full-Time
Benefits: Competitive salary and commission structure. Comprehensive benefits package, including health and dental. Opportunity f…

Writer

Strategic Customer Success Manager Austin
Skills & Focus: customer success, Fortune 50-100, project management, retention, adoption, stakeholder relationships, change management, high-touch service, analytical skills, renewal process
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 7+ years in a CSM role focused on Fortune 50-100 accounts
Type: Full-time
Benefits: Generous PTO, plus company holidays, medical, dental, and vision coverage, paid parental leave (12 weeks), fertility an…

Braze

Escalation Manager Austin
Skills & Focus: escalation management, customer satisfaction, process improvement, cross-functional collaboration, SaaS, cloud technologies, operational excellence, data-driven decision-making, technical problem-solving, program management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 10+ years
Salary: $117,400.00 - $143,500.00/year (OTE $130,400.00 - $159,400.00/year)
Type: Full-time
Benefits: Comprehensive benefits including competitive compensation, equity grants, flexible paid time off, comprehensive benefit…

Gong.Io

Commercial CSM Austin
Skills & Focus: customer engagement, product adoption, business outcomes, risk mitigation, account growth, customer relationships, B2B, enterprise, stakeholders, customer centricity
About the Company: Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…
Experience: 2+ years of relevant work, specifically B2B enterprise SaaS customer success OR consulting experience
Salary: $90,000 - 109,000
Type: Full-time
Benefits: We offer Gongsters a variety of medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) progr…

Dialpad

Customer Success Manager Austin
Skills & Focus: customer success, relationship-building, SaaS, enterprise customers, training, business reviews, communication, escalations, problem-solving, collaboration
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 8+ years of relevant experience working at a SaaS company.
Type: Full-time
Benefits: Flexible time off and great options for medical, dental, and vision plans. Monthly stipend for cell phone, internet, an…

Roller

Senior Renewals Manager Austin
Skills & Focus: renewals strategy, subscription retention, process optimization, cross-functional collaboration, customer success, analytics, forecasting, negotiation, up-sell opportunities, churn reduction
About the Company: ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…
Experience: 5+ years of experience in a renewals or customer success role within the SaaS industry
Type: Full-time
Benefits: 401(k) plan, health insurance, 16 weeks paid Parental Leave for primary carers and 4 weeks for secondary carers, additi…

Airtable

Scaled Customer Success Manager Austin
Skills & Focus: Customer Success, B2B SaaS, Onboarding, Adoption, Account Management, Engagement, Portfolio Management, Value Reviews, Growth Opportunities, Risk Mitigation
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 4+ years

Findhelp

Customer Success Manager Austin
Skills & Focus: customer relationships, onboarding, customer accounts, impact tracking, social care resources, mission driven, privacy, security, proprietary technology, program connectivity
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management or related field
Type: Full-time

Walkme

Senior Customer Success Manager Austin
Skills & Focus: Customer Success, Digital Adoption, Fortune 1000, Revenue Management, Client Relationship, Solutions Recommendations, Product Utilization, Strategic Advisor, Customer Value, Account Management
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.…
Experience: 5+ years in customer success or account management role
Type: Full-time

Luxury Presence

Client Success Manager Austin
Skills & Focus: real estate, client success, digital marketing, project management, customer journey, KPI, website design, relationship management, account manager, marketing strategy
About the Company: Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…

Dataiku

Customer Success Engineer (CSE) Austin
Skills & Focus: Customer Success, Technical Programming, Enterprise Analytics, Data Science, User Adoption, Cross-functional Teams, Business Analytics, Satisfaction, Onboarding, Problem-solving
About the Company: Dataiku is pioneering the future of AI with a platform that makes data actionable and accessible, with over 1,000 teammates across 25 countries and backed by r…
Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles.
Salary: $120,000 — $160,000 USD
Type: Full-time
Benefits: Comprehensive benefits including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax …

Visa

Sr. Consultant, Client Success Austin
Skills & Focus: Client Success, Stakeholder Management, Product Adoption, Operational Solutions, Client Relationships, Implementation Strategies, Cross-Functional Collaboration, Training Materials, Performance Metrics, Market Trends
About the Company: Visa Inc. is a global payments technology company that connects consumers, businesses, banks, and governments to fast, secure, and reliable electronic money tr…
Type: Hybrid

Box

Executive Sponsorship Program Manager Austin
Skills & Focus: customer, executive, program management, operations, Stakeholders, engagement, relationships, adoption, communication, Salesforce
About the Company: Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Experience: 2+ years customer-facing, program management, or operations experience
Salary: $92,000 - $115,000 USD
Type: Full-time
Benefits: Box is committed to fair and equitable compensation practices. Eligible for equity and benefits.

Safetyculture

Principal Customer Onboarding Manager Austin
Skills & Focus: SaaS, Customer Onboarding, Project Management, Enterprise Customers, C-Suite Relationships, Implementation, Product Adoption, Stakeholder Management, Strategic Partner, Global Rollout
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day, focusing on uniting teams for i…
Experience: Project management expertise and experience in managing strategic enterprise level customers
Type: Full-time

Roller

Scaled Customer Success Manager Austin
Skills & Focus: Customer Engagement, Customer Retention, Customer Success, SMB segment, Stakeholder Collaboration, Risk Mitigation, Data-driven Strategies, Customer Expansion, Program Development, Scalable Processes
About the Company: ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…
Experience: 1-2 years in Customer Success or a related role within the SaaS industry
Type: Full-time
Benefits: 20 days of paid time off (PTO), 10 sick days, 13 paid holidays, 4 ROLLER Recharge days per year, 16 weeks paid Parental…

Writer

Enterprise Customer Success Manager Austin
Skills & Focus: customer success, project management, B2B SaaS, stakeholder management, renewal process, relationship building, change management, adoption, data analysis, communication skills
About the Company: Great writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams.
Experience: 5+ years in a CSM role in Enterprise B2B SaaS
Type: Full-time
Benefits: Generous PTO, plus company holidays; Medical, dental, and vision coverage for you and your family; Paid parental leave …

Visa

Sr. Consultant, Client Success Manager Austin
Skills & Focus: Client Success, Payments Processing, Product Adoption, Project Management, Client Engagement, Operational Solutions, Cross-Functional Collaboration, Client Training, Performance Optimization, Crisis Management
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments, enabling them to use digital currency instead of cash…
Type: Hybrid

Luxury Presence

Client Experience Specialist Austin
Skills & Focus: client retention, customer empathy, project management, SaaS, real estate, communication skills, data-driven decisions, adaptability, teamwork, problem solving
About the Company: Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…
Experience: 1-2 years in a client retention role, preferably at a SaaS company

Vectra

Director of Customer Success, AMS Austin
Skills & Focus: Customer Success, Retention, Customer Experience, Management, Revenue Growth, Telemetry Analysis, Feedback Loops, Escalations, Relationships, Data-driven Decisions
About the Company: Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal acro…
Experience: 10+ years of experience in customer facing roles with enterprise class software, at least 5 years in a Customer Success role.
Salary: $190,000 — $240,000 USD
Benefits: Competitive base pay, incentive plan eligibility, participation in employee equity plan (stock options), health care in…

Ownwell

Client Success Manager Austin
Skills & Focus: client success, account management, real estate, property management, customer satisfaction, data analysis, upselling, cross-selling, renewals, stakeholder engagement
About the Company: Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. Our solutio…
Experience: 2-5 years
Type: Full-time
Benefits: Flexible PTO, 11 company holidays, competitive health benefits, learning support stipend, up to 16 weeks of fully paid …

Method Financial

Customer Success Manager Austin
Skills & Focus: customer success, financial connectivity, APIs, client-facing role, project management, business strategy, FinTech, start-up environment, organizational skills, technical integration
About the Company: We built Method to redefine financial connectivity, with the vision of propelling consumer finance into the next decade. We provide frictionless access to all …
Experience: 4-8 years of experience in a client-facing role ideally in technology, investment banking, or consulting
Salary: $150,000 - $200,000
Type: Full-time

Writer

Director, Strategic Customer Success Austin
Skills & Focus: customer success, strategic leadership, SaaS, Fortune 500, team development, business value, cross-functional collaboration, high-performance culture, relationship building, generative AI
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 10+ years in SaaS with engaging Fortune 500/Global 2000; 5+ years in Success Leadership
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, flexible spending accounts, health savings acc…

Sonar

Renewals Team Leader Austin
Skills & Focus: customer retention, customer satisfaction, minimizing churn, team leadership, streamline operations, effective communication, business goals, continuous improvement, driving initiatives, collaborative team
About the Company: We’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and sys…

Airtable

Renewal Associate Austin
Skills & Focus: renewals process, customer contracts, negotiate, renewal contracts, upsell, cross-sell, customer success, account management, enterprise SaaS, negotiation skills
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization
Salary: $81,000 - $105,000 USD
Benefits: Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. …

Salesforce

MuleSoft Customer Success Manager Austin
Skills & Focus: Customer Success, API-led connectivity, Stakeholder relationships, MuleSoft, Technical solutions, Project leadership, Technical concepts, Consulting services, Implementation health, Cross-functional teams
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices.
Experience: Minimum of 8 years of work experience in Technical Customer Success, project leadership, or technology solutions development.
Salary: $133,400 - $199,700
Type: Full-time
Benefits: Health benefits, financial perks, time off, parental benefits, and discounts.

Arrive Logistics

Client Success Associate Austin
Skills & Focus: Operational Excellence, Client Success, load building, scheduling appointments, tracking shipments, customer obsessed, efficient, proactive, solutions driven, collaborative
About the Company: Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success …
Type: Full-time

Airtable

Manager of Renewals Management Austin
Skills & Focus: renewals, customer retention, SaaS, negotiation, contract management, analytics, team development, performance management, process optimization, cross-functional collaboration
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
Experience: 6+ years in Renewals, Customer Success, Account Management, or another relevant Post-Sales function with at least 2+ years of leadership experience.
Salary: $141,000 – $221,000 USD
Type: Full-time
Benefits: Comprehensive benefits package, including opportunity for restricted stock units and incentive compensation.

Braze

Customer Success Manager Austin
Skills & Focus: customer success, client renewals, feature adoption, strategic guidance, project management, marketing strategy, digital marketing, communication skills, problem solving, customer advocacy
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
Salary: $68,000 - $84,000/year; On Target Earnings (OTE) $85,000 - $105,000/year
Type: Full-time
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…

Ingram Micro

Customer Experience Manager - Customer Success Austin
Skills & Focus: Customer Experience, Sales Leadership, Team Management, Coaching, Call Center, Customer Operations, Performance Metrics, Revenue Optimization, Stakeholder Engagement, Data Analysis
About the Company: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we…
Experience: 5+ years of experience in inside sales, call center management, or customer operations—including 2+ years of team leadership.
Salary: $74,400.00 - $119,100.00
Type: Full-time
Benefits: U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match…

Braze

Customer Success Manager Austin
Skills & Focus: customer success, stakeholder management, account health, product adoption, relationship building, strategic guidance, client renewals, advocacy, analytics, SaaS
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years relevant experience
Salary: $83,700 - $100,000/year
Type: Full-time
Benefits: Competitive compensation, Retirement and Employee Stock Purchase Plans, Flexible paid time off, Comprehensive benefit p…

Amplitude

Senior Customer Success Architect Austin
Skills & Focus: customer success, technical advisor, data management, taxonomy design, digital optimization, SaaS solutions, programming languages, enterprise accounts, data governance, collaborate cross-functionally
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. It provides self-service visibility into the entir…
Experience: At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts.
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, flexible time off, paid holidays, stipends for wellness and learning, e…