Arrive Logistics
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success …
Client Success Associate
Austin
- Skills: Operational Excellence, Client Success, load building, scheduling appointments, tracking shipments, customer obsessed, efficient, proactive, solutions driven, collaborative
- Type: Full-time
Findhelp
Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Customer Success Manager
Austin
- Skills: customer relationships, onboarding, customer accounts, impact tracking, social care resources, mission driven, privacy, security, proprietary technology, program connectivity
- Experience: Experience in customer relationship management or related field
- Type: Full-time
Imagine.io
Imagine.io is a leading provider of innovative 3D design and visualization solutions, empowering professionals in e-commerce, manufacturing, product design and…
Head - Customer Success
Austin
- Skills: customer success, team management, client engagement, product adoption, performance metrics, customer retention, account growth, operational processes, revenue growth, SaaS
- Experience: 10+ years of customer success experience, 4+ years of management experience
- Type: Full-Time
Luxury Presence
Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…
Client Success Manager
Austin
- Skills: real estate, client success, digital marketing, project management, customer journey, KPI, website design, relationship management, account manager, marketing strategy
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Strategic Customer Success Manager
Austin
- Skills: customer success, Fortune 50-100, project management, retention, adoption, stakeholder relationships, change management, high-touch service, analytical skills, renewal process
- Experience: 7+ years in a CSM role focused on Fortune 50-100 accounts
- Type: Full-time
dbt Labs
Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. They've pioneered the practice of analytics engine…
Customer Success Architect
Austin
- Skills: Customer Success, Technical Account Management, Data Transformation, SQL, Analytics Engineering, Product Adoption, Customer Retention, Customer Satisfaction, Stakeholder Engagement, Data Infrastructure
- Experience: 2+ years in a post-sales role
- Type: Hybrid
Writer
Writer is committed to great writing for everyone.
Scaled Customer Success Manager
Austin
- Skills: customer onboarding, adoption, retention, relationship management, CS tools, playbooks, data analysis, cross-sell, up-sell, team collaboration
- Experience: 3+ years in a CSM role in B2B SaaS
- Type: Full-time
LegalZoom
LegalZoom has been providing accessible and affordable online legal services for over 20 years. Since 2001, we’ve helped millions of customers launch, run, and…
Director of Customer Success
Austin
- Skills: customer success, leadership, customer experience, strategic leadership, team development, operational excellence, process improvement, cross-functional collaboration, data analysis, customer advocacy
- Experience: 8+ years in customer success or account management, with at least 5 years in a leadership role.
- Type: Full-time
SafetyCulture
SafetyCulture is a global SaaS company and Australian Tech unicorn dedicated to improving workplace safety and operational efficiency.
Senior Customer Success Engineer
Austin
- Skills: Customer Success, Technical Solutions, API Integration, SQL, Data Analytics, Cloud Solutions, Scripting, BI Dashboards, API Documentation, Customer Relations
- Type: Full-time
AI legal SaaS startup
Our client is a profitable high-growth AI legal SaaS startup revolutionizing legal writing by empowering personal injury lawyers with tools to draft documents …
Account Manager
Austin
- Skills: SaaS, account management, client success, renewals, churn, expansion opportunities, upsell, growth opportunities, data analysis, customer onboarding
- Type: full_time
Airtable
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Renewal Manager
Austin
- Skills: Renewals, Sales, Customer Success, Account Management, Negotiation, Enterprise SaaS, Stakeholder Engagement, Revenue Retention, Upsell, Cross-sell
- Type: full_time
Salesforce
Salesforce is a customer relationship management service that helps businesses manage relationships with their customers and streamline business operations.
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Customer Success Manager
Austin
- Skills: customer advocacy, cross-channel messaging, journey orchestration, feature adoption, strategic guidance, client renewals, account health, onboarding, retention targets, professional development
- Type: full_time
Salesforce
VP, Customer Lifecycle Strategy & Operations
Austin
- Skills: customer retention, growth strategy, cross-functional leadership, analytics, program management, stakeholder collaboration, attrition reduction, performance tracking, executive communication, SaaS
- Type: full_time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
AI Success Manager
Austin
- Skills: customer engagement, AI technology, data analysis, upselling, renewals, relationship management, presentation skills, strategic mapping, marketing technology, team collaboration
- Type: full_time
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Customer Success Manager
Austin
- Skills: cloud security, customer satisfaction, relationship-building, project management, data analysis, networking, business reviews, customer engagement, Gainsight, customer retention
- Type: full_time
DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Customer Success Manager
Austin
- Skills: Customer Success, Conversational AI, SaaS, Product Adoption, Data Analysis, APIs, Webhooks, Technical Support, SQL, Business Growth
- Type: full_time
Semrush
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, soc…
Scale Customer Success Manager
Austin
- Skills: Customer Success, Account Management, SaaS, MarTech, Customer Engagement, Product Adoption, Digital Marketing, SEO, CRM, Analytics
- Type: full_time
SpyCloud
SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the u…
Director of Partner Success
Austin
- Skills: Partner Success, SaaS, Cybersecurity, Product Management, Stakeholder Relationships, Process Development, Operational Metrics, Communication Skills, Cross-Functional Collaboration, Program Execution
- Type: full_time
Salesforce
Salesforce is the Customer Company, inspiring the future of business with AI + Data + CRM.
Customer Success Manager, Senior Manager(HLS)
Austin
- Skills: Salesforce, Customer Success, CRM, Stakeholder Management, Technical Solutions, SaaS, Consulting, Project Leadership, Communication Skills, Feature Adoption
- Type: full_time