Last updated: 2025-11-09

55 Customer Success Management jobs in Austin.

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Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Renewal Account Manager

Austin

  • Skills: Retention, SaaS, Sales process, Customer engagement, Revenue streams, Contract negotiation, Data analysis, Stakeholder relationships, Forecasting, Business acumen
  • Level: mid
  • Type: full_time

ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and a…

Senior Customer Program Manager – Strategic Accounts

Austin

  • Skills: customer lifecycle, strategic pilots, implementations, cross-functional alignment, project management, ROI frameworks, stakeholder management, data integrations, business outcomes, project governance
  • Level: senior
  • Type: full_time

Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Senior Manager of Professional Services

Austin

  • Skills: professional services, customer relationship management, project management, technical consulting, revenue growth, team leadership, consulting strategy, customer satisfaction, cross-functional teams, go-to-market strategies
  • Level: senior
  • Type: full_time

Torch Dental

Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent …

Customer Success Manager

Austin

  • Skills: customer success, account management, onboarding, customer engagement, healthcare, e-commerce, procurement, retention, vendors, platform usage
  • Level: mid
  • Type: full_time

Tank Payments

Tank Payments is building modern financial infrastructure for the trucking industry. We offer payables automation software for logistics businesses that make h…

Generalist – Sales / Success / Growth

Austin

  • Skills: Sales, Customer Success, Freight, Logistics, Payments, Data Analysis, Onboarding, SaaS, B2B, Account Management
  • Level: mid
  • Type: full_time

ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…

Manager of Customer Onboarding

Austin

  • Skills: Customer Onboarding, KPI Management, Technical Implementation, Product Adoption, Onboarding Process Design, Team Management, Customer Engagement, Cross-Functional Collaboration, Analytical Skills, Training Resources
  • Level: mid
  • Type: full_time

Findhelp, A Public Benefit Corporation

We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to c…

Senior Customer Success Manager

Austin

  • Skills: Customer Success, Account Management, Project Management, SaaS, Client Engagement, Product Adoption, Onboarding, Technical Support, Enterprise Accounts, Stakeholder Management
  • Level: senior
  • Type: full_time

AlertMedia

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…

Vice President, Customer Success

Austin

  • Skills: Customer Success, SaaS, Retention, Customer Satisfaction, Executive Sponsorship, AI tools, Collaboration, High-performance teams, Emergency Communication, Leadership
  • Level: senior
  • Type: full_time

Gong.io

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…

IX Enterprise CSM (Healthcare)

Austin

  • Skills: customer engagement, product adoption, business transformation, revenue growth, customer relationships, strategic plans, net dollar retention, data analysis, cross-functional collaboration, customer satisfaction
  • Level: senior
  • Type: full_time

Dialpad

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies ar…

Customer Success Manager, Enterprise Accounts

Austin

  • Skills: SaaS, Telecommunications, Contact Center, customer success, relationship-building, Enterprise, cloud communications, product knowledge, analytical skills, C-level engagement
  • Level: senior
  • Type: full_time

Arrive Logistics

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success …

Client Success Associate

Austin

  • Skills: operational excellence, client accounts, load building, scheduling, tracking shipments, customer service, process oriented, efficient, solutions driven, collaborative
  • Level: entry
  • Type: full_time

Luxury Presence

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…

Manager, Digital Client Success Management

Austin

  • Skills: client success, digital engagement, team leadership, data-driven, scalable, real estate technology, client journey, marketing collaboration, product education, innovation
  • Level: mid
  • Type: full_time

Ownwell

Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have bro…

Client Success Manager- Real Estate Investor Accounts

Austin

  • Skills: property tax, proptech, real estate, investment analysis, client relationship, portfolio management, data analytics, account management, customer success, negotiation
  • Level: mid
  • Type: full_time

Method Financial

We built Method to propel the next decade of consumer finance. Method’s APIs are redefining financial connectivity with real-time read-write access to consumer…

Customer Success Manager

Austin

  • Skills: Customer Success, API, FinTech, Project Management, Technical Integration, Business Strategy, Client-facing, Communication Skills, Emerging Technologies, User Experience
  • Level: mid
  • Type: full_time

Anaplan

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform.

Principal Platform Adoption Specialist

Austin

  • Skills: customer success, software adoption, Anaplan model-building, EPM, data analytics, SaaS, stakeholder management, user enablement, product demonstrations, change management
  • Level: senior
  • Type: full_time

HealthKey

HealthKey helps doctors’ offices find patients for clinical trials with AI. We partner with research organizations and sites (i.e. doctors offices), integrate …

Customer Success (Clinical Research Coordinator)

Austin

  • Skills: clinical trials, Customer Success, AI, onboarding, EHR integration, patient identification, proactive communication, training materials, customer health, CSM track
  • Level: mid
  • Type: full_time

Qualia

Qualia has built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process.

Customer Success Operations Lead

Austin

  • Skills: Zendesk, AI technologies, Customer Success, operational excellence, workflows, automation, data analysis, performance metrics, customer experience, process optimization
  • Level: mid
  • Type: full_time

Salesforce

Salesforce is a leading customer relationship management (CRM) platform that helps organizations of all sizes drive growth and improve customer experiences.

Customer Success Product Director, Adoption Strategy & Cloud Lead

Austin

  • Skills: Customer Success, Adoption Strategy, Cloud Products, Data Analysis, Predictive Customer Insights, Growth Strategy, Stakeholder Management, B2B SaaS, AI Integration, Framework Development
  • Level: senior
  • Type: full_time

Sitetracker

Director of Renewals

Austin

  • Skills: SaaS, renewal contracts, negotiation, forecasting, customer success, profitability, playbook development, B2B software, procurement processes, team leadership
  • Level: senior
  • Type: full_time

Hostaway

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRB…

Director of Customer Success Management

Austin

  • Skills: Customer Success, SaaS, retention, churn reduction, KPI, AI tools, client relationships, commercial conversations, high-growth, leadership
  • Level: senior
  • Type: full_time