18 Customer Operations jobs in Austin.

Hiring now: Onboarding Coordinator @ Luxury Pre, Email Deliverability Prin @ Braze, Customer References Mgr @ Servicenow, Ai Program Delivery Mgr @ Writer, Program Mgr Cloud Support @ Google, Sales Ops Mgr @ Appsumo, Ops Support Rep @ Internet B, Client Success Support @ Not Specif, Consumption Lead Data Clo @ Salesforce, Netsuite Systems Architec @ Saronic Te.Explore more at jobswithgpt.com.

🔥 Skills

project management (4) collaboration (4) communication (3) customer success (3) analytics (2) SaaS (2) operational excellence (2) program management (2) sales (2) Google Cloud (2)

đź“Ť Locations

Austin (18)
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Luxury Presence

Onboarding Coordinator Austin
Skills & Focus: onboarding process, client service, project management, organization, communication, schedule management, client calls, tracking progress, client materials, team collaboration
About the Company: Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…
Experience: Entry-level
Type: Full-time

Braze

Email Deliverability Principal II Austin
Skills & Focus: email deliverability, customer management, best practices, deliverability support, analytics, strategic planning, customer success, consulting, technical support, collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Experience: 8-10 years
Salary: $129,000 - $143,300/year (expected On Target Earnings: $144,900 - $161,000/year)
Benefits: Competitive compensation, Retirement plans, Flexible paid time off, Comprehensive medical and dental plans, Family serv…
Escalation Manager Austin
Skills & Focus: escalation management, customer satisfaction, process improvement, cross-functional collaboration, SaaS, cloud technologies, operational excellence, data-driven decision-making, technical problem-solving, program management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 10+ years
Salary: $117,400.00 - $143,500.00/year (OTE $130,400.00 - $159,400.00/year)
Type: Full-time
Benefits: Comprehensive benefits including competitive compensation, equity grants, flexible paid time off, comprehensive benefit…

Servicenow

Customer References Manager Austin
Skills & Focus: customer references, advocacy program, sales, marketing, relationship management, project management, collaboration, customer engagement, AI integration, data-driven
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: Experience in leveraging AI into work processes, managing a customer reference or advocacy program, and strong organizational skills.
Type: Flexible or Remote

Writer

AI Program Delivery Manager Austin
Skills & Focus: AI adoption, SaaS, program management, client management, change management, enterprise, communication plan, project management, technology, customer success
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 7+ years of B2B SaaS or AI delivery management
Type: Full-time
Benefits: Generous PTO, plus company holidays; Medical, dental, and vision coverage for you and your family; Paid parental leave …

Google

Program Manager, Cloud Supportability Austin
Skills & Focus: Program Management, Customer Support, Product Management, Google Cloud, Technical products, Data analysis, SQL, Project management, Customer experience, Operational efficiencies
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 5 years of experience in Program Management, Customer Support, Product Management, or Systems Management.
Salary: $130,000-$191,000
Type: Full-time
Benefits: bonus + equity + benefits

Appsumo

Sales Operations Manager Austin
Skills & Focus: sales operations, data analysis, sales performance, HubSpot, sales funnel, metrics tracking, dashboards, commission structures, training programs, vendor management
About the Company: AppSumo is the first place entrepreneurs start. We help small businesses become Sumo-sized by promoting great software at awesome prices.
Experience: 3-5 years of experience in sales operations
Type: Full-time
Benefits: Health insurance through Blue Cross Blue Shield, plus vision, dental, life insurance, and mental health services for yo…

Google

CCaaS Consultant Austin
Skills & Focus: CCaaS, IVR, ACD, CRM integration, Cloud contact center solutions, Conversational AI, Natural Language Processing, Google Cloud Platform, API integrations, Customer experience
About the Company: Google Cloud Consulting Professional Services team guides customers through their cloud journey to help businesses thrive.
Experience: 5 years of experience in contact center technologies
Salary: $147,000-$216,000 + bonus + equity + benefits
Type: Full-time
Benefits: Learn more about benefits at Google.

Internet Brands

Operations Support Representative Austin
Skills & Focus: operations support, client relationships, onboarding, customer support, sales, training, HTML, CSS, Javascript, communication
About the Company: Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Lega…
Experience: 1 - 2 years prior experience in a sales or customer support environment.
Type: Full-time
Benefits: PTO + 8 paid holidays, competitive medical, vision, dental, and life benefits, 401(k) Match, hands-on training, fun wor…

Salesforce

Consumption Lead, Data Cloud & Agentforce Austin
Skills & Focus: Data Cloud, Agentforce, customer success, AI, CRM, Data Architecture, Analytics, technical relationships, integration patterns, customer outcomes
About the Company: Salesforce is focused on delivering customer success with Data + AI + CRM + Trust as part of the Customer 360 Platform.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Saronic Technologies

Netsuite Systems Architect Austin
Skills & Focus: Netsuite, ERP system, administration, optimization, integration, reporting, efficiencies, cross-functional, stakeholders, system adoption
About the Company: Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operation…
Type: Full-time

Meta

Business Integrity Project Manager, WhatsApp Austin
Skills & Focus: business integrity, project management, analytics, cross-functional teams, investigation, root cause analysis, data querying, automation solutions, communication, collaboration
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 4+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems
Salary: $110,000/year to $158,000/year
Type: Full Time
Benefits: base hourly rate, monthly rate, or annual salary only, and does not include bonus, equity or sales incentives

Google

Pursuit Lead, Google Cloud Consulting Austin
Skills & Focus: customer adoption, implementation strategies, Google Cloud, customer use cases, operational excellence, collaboration, business relationships, Professional Services, forecasts management, Statements of Work
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 8 years of experience in customer-facing roles
Salary: $137,000-$200,000 + bonus + equity + benefits
Type: Full-time
Benefits: Includes bonus, equity, and other benefits

Servicenow

Customer References Manager Austin
Skills & Focus: Customer Identification, Reference Management, Asset Utilization, Customer Engagement, Reference Program Management, Sales & Marketing Alignment, Reference Lifecycle Management, Reference Call Coordination, Feedback Collection, Campaign Integration

Saronic Technologies

Salesforce Developer Austin
Skills & Focus: Salesforce, developer, administration, configuration, development, integration, customer lifecycle management, cloud products, technical background, autonomous platforms
About the Company: Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operation…
Experience: Strong technical background and experience supporting multiple Salesforce cloud products at scale.

Sonar

Sales Operations Manager Austin
Skills & Focus: Sales Operations, Sales Process Optimization, Go-To-Market Planning, CRM System Implementation, Sales Productivity, Sales Effectiveness, Marketing Efficiency, Actionable Reporting, Data Analysis, Operational Initiatives
About the Company: Sonar solves the trillion-dollar challenge of bad code, empowering developers to write cleaner, more sustainable code through its Clean as You Code methodology…

Braze

Email Deliverability Consultant Austin
Skills & Focus: Email Deliverability, Customer Success, Technical Support, Reporting, Best Practices, Troubleshooting, Email Metrics, Deliverability Strategy, Customer Management, Portfolio Management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2 to 3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Comprehensive benefits including competitive compensation, equity, retirement plans, flexible paid time off, medical/de…