21 Business Operations Management jobs in Austin.

Hiring now: Client Solutions Exec @ Setpoint, Pega Ops Support Analyst @ Citizens, Email Deliverability Prin @ Braze, Customer References Mgr @ Servicenow, Sr Biz Value Consultant @ Workato, Sales Ops Mgr @ Appsumo, Ccaas Consultant @ Google, Ops Support Rep @ Internet B, Client Success Support @ Not Specif, Customer Support Spec @ Envoy.Explore more at jobswithgpt.com.

🔥 Skills

project management (4) communication (3) customer success (3) collaboration (3) stakeholders (2) problem-solving (2) analytics (2) technical support (2) sales (2) customer engagement (2)

đź“Ť Locations

Austin (21)
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Setpoint

Client Solutions Executive Austin
Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Citizens

Pega Operations Support Analyst Austin
Skills & Focus: Pega Certification, Decisioning Consultant, Operational support, Pega Customer Decision Hub, Adaptive Decision Manager, SQL, APIs, Agile methodology, Software Development Life Cycle, Communication skills
About the Company: Citizens provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, gender, age, or any ot…
Experience: 2+ years experience in inbound marketing/marketing technology utilizing Pega Customer Decision Hub and Operational best practices.
Type: Full Time
Benefits: We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity l…

Braze

Email Deliverability Principal II Austin
Skills & Focus: email deliverability, customer management, best practices, deliverability support, analytics, strategic planning, customer success, consulting, technical support, collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Experience: 8-10 years
Salary: $129,000 - $143,300/year (expected On Target Earnings: $144,900 - $161,000/year)
Benefits: Competitive compensation, Retirement plans, Flexible paid time off, Comprehensive medical and dental plans, Family serv…

Servicenow

Customer References Manager Austin
Skills & Focus: customer references, advocacy program, sales, marketing, relationship management, project management, collaboration, customer engagement, AI integration, data-driven
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: Experience in leveraging AI into work processes, managing a customer reference or advocacy program, and strong organizational skills.
Type: Flexible or Remote

Workato

Senior Business Value Consultant Austin
Skills & Focus: Integration Platform as a Service (iPaaS), SaaS ecosystems, customer success, business value, transformation projects, ROI models, business case development, digital transformation, cross-functional collaboration, consultative approach
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: 5+ years
Salary: $150,000 plus variable, benefits, perks and equity
Benefits: vibrant and dynamic work environment along with a multitude of benefits

Appsumo

Sales Operations Manager Austin
Skills & Focus: sales operations, data analysis, sales performance, HubSpot, sales funnel, metrics tracking, dashboards, commission structures, training programs, vendor management
About the Company: AppSumo is the first place entrepreneurs start. We help small businesses become Sumo-sized by promoting great software at awesome prices.
Experience: 3-5 years of experience in sales operations
Type: Full-time
Benefits: Health insurance through Blue Cross Blue Shield, plus vision, dental, life insurance, and mental health services for yo…

Google

CCaaS Consultant Austin
Skills & Focus: CCaaS, IVR, ACD, CRM integration, Cloud contact center solutions, Conversational AI, Natural Language Processing, Google Cloud Platform, API integrations, Customer experience
About the Company: Google Cloud Consulting Professional Services team guides customers through their cloud journey to help businesses thrive.
Experience: 5 years of experience in contact center technologies
Salary: $147,000-$216,000 + bonus + equity + benefits
Type: Full-time
Benefits: Learn more about benefits at Google.

Internet Brands

Operations Support Representative Austin
Skills & Focus: operations support, client relationships, onboarding, customer support, sales, training, HTML, CSS, Javascript, communication
About the Company: Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Lega…
Experience: 1 - 2 years prior experience in a sales or customer support environment.
Type: Full-time
Benefits: PTO + 8 paid holidays, competitive medical, vision, dental, and life benefits, 401(k) Match, hands-on training, fun wor…

Envoy

Customer Support Specialist Austin
Skills & Focus: customer support, technical support, troubleshooting, B2B experience, problem-solving, CRM systems, feedback communication, metrics, SaaS, cross-functional collaboration
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 2+ years in Customer Support/Experience function
Salary: $61,500 - $67,500
Type: Full-time
Benefits: Compensation package includes market competitive salary, equity for all full-time roles, and great benefits.

Salesforce

Consumption Lead, Data Cloud & Agentforce Austin
Skills & Focus: Data Cloud, Agentforce, customer success, AI, CRM, Data Architecture, Analytics, technical relationships, integration patterns, customer outcomes
About the Company: Salesforce is focused on delivering customer success with Data + AI + CRM + Trust as part of the Customer 360 Platform.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Culture Amp

Deal Desk Manager Austin
Skills & Focus: Deal Desk operations, SaaS companies, negotiation, Salesforce CPQ, process transformation, revenue recognition, dashboard monitoring, customer engagement, operational efficiency, team collaboration
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 4+ years experience leading Deal Desk operations at high-growth SaaS companies
Salary: $130,000 - $137,000 USD
Type: Full-time
Benefits: Employee Share Options Program, programs for personal and professional growth, mental wellbeing support, monthly allowa…

Saronic Technologies

Netsuite Systems Architect Austin
Skills & Focus: Netsuite, ERP system, administration, optimization, integration, reporting, efficiencies, cross-functional, stakeholders, system adoption
About the Company: Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operation…
Type: Full-time

Meta

Business Integrity Project Manager, WhatsApp Austin
Skills & Focus: business integrity, project management, analytics, cross-functional teams, investigation, root cause analysis, data querying, automation solutions, communication, collaboration
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 4+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems
Salary: $110,000/year to $158,000/year
Type: Full Time
Benefits: base hourly rate, monthly rate, or annual salary only, and does not include bonus, equity or sales incentives

Braze

Jira Administrator Austin
Skills & Focus: Jira Administration, Atlassian suite, Service Desks, automation, workflows, issue resolution, JQL, Agile, Scrum, Kanban
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.
Experience: Minimum 3 years in Jira Administration
Salary: $72,000 - $90,000/year with OTE between $80,000 - $100,000/year
Type: Full-time
Benefits: Competitive compensation that may include equity, retirement plans, flexible paid time off, comprehensive medical plans…

Servicenow

Customer References Manager Austin
Skills & Focus: Customer Identification, Reference Management, Asset Utilization, Customer Engagement, Reference Program Management, Sales & Marketing Alignment, Reference Lifecycle Management, Reference Call Coordination, Feedback Collection, Campaign Integration

Saronic Technologies

Salesforce Developer Austin
Skills & Focus: Salesforce, developer, administration, configuration, development, integration, customer lifecycle management, cloud products, technical background, autonomous platforms
About the Company: Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operation…
Experience: Strong technical background and experience supporting multiple Salesforce cloud products at scale.

Meta

Solution Portfolio Manager Austin
Skills & Focus: Solution Portfolio Manager, HR Technology, project management, cross-functional teams, data-driven approach, Agile Project Management, technical project management, SDLC methodology, HR tech, Salesforce and Workday
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 6+ years of project management experience in a corporate environment
Salary: $122,000/year to $177,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including bonuses and equity.

Sonar

Sales Operations Manager Austin
Skills & Focus: Sales Operations, Sales Process Optimization, Go-To-Market Planning, CRM System Implementation, Sales Productivity, Sales Effectiveness, Marketing Efficiency, Actionable Reporting, Data Analysis, Operational Initiatives
About the Company: Sonar solves the trillion-dollar challenge of bad code, empowering developers to write cleaner, more sustainable code through its Clean as You Code methodology…

Self Financial

Operations Integration and Experience Manager Austin
Skills & Focus: customer satisfaction, operational workflows, product rollout, vendor management, customer feedback, key performance indicators, financial activity, suspicious activity, customer service, compliance requirements
About the Company: Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to …
Experience: Minimum of 5 years of experience in operations management within the banking, fintech, or financial services industry. Minimum of 3 years owning and or building new products specifically supporting the operations organization and customer experience.
Salary: $133,000-162,000 annually
Type: Full-time
Benefits: Company equity in the form of Stock Options, Performance-based bonuses, Generous employer-paid health, vision and denta…

Braze

Email Deliverability Consultant Austin
Skills & Focus: Email Deliverability, Customer Success, Technical Support, Reporting, Best Practices, Troubleshooting, Email Metrics, Deliverability Strategy, Customer Management, Portfolio Management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2 to 3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Comprehensive benefits including competitive compensation, equity, retirement plans, flexible paid time off, medical/de…