30 Technical And Product Support jobs in Atlanta.

Hiring now: Sr Mgr Client Technology @ Adp, Client Tech Support @ Fiserv, Technical Support Engr 2 @ Intuitive , Consultant Supply Chain S @ Manhattan , Consultant Shared Service @ Visa, Lead Retail Support Eng @ Converse, Technical Support Supervi @ Axon, Service And Support Rep @ Intuit, Support Platform Spec Gte @ Google, Virtual Apron Support Spe @ The Home D.Explore more at jobswithgpt.com.

🔥 Skills

SQL (6) troubleshooting (5) supply chain (4) software solutions (4) technical support (4) customer service (4) Troubleshooting (3) implementation (3) communication skills (3) customer support (3)

đź“Ť Locations

Atlanta (26) Alpharetta (2) Peachtree Corners (1) Johns Creek (1)
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Adp

Senior Manager, Client Technology Product Support Alpharetta
Skills & Focus: Client Technology, Product Support, API, Integration, Software Development, REST, Java, Python, Technical Issues, Troubleshooting
About the Company: A comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration,…
Experience: Bachelor’s degree in Computer Science, Software Engineering, Biotechnology, Information Systems, or related field of study plus five (5) years of related experience required. The company will also accept a Master's degree and two (2) years of related experience.

Fiserv, Inc.

Client Tech Support Alpharetta
Skills & Focus: client solution penetration, customer satisfaction, trouble shooting, technical information, problem resolution, payment processing, relationship management, multi product platforms, support retention, growth of the portfolio
About the Company: Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers to one another millions of times a…
Experience: 2+ years
Salary: $39,500.00-$53,600.00
Type: Full-time
Benefits: Medical, Vision and Dental Benefits, 401k, Employee Stock Purchase Plans, Paid Time Away

Intuitive Surgical

Technical Support Engineer 2 Atlanta
Skills & Focus: Technical support, Customer service, Robotic-assisted surgery, CRM database, Troubleshooting, Field engineers, SAP, Compliance, Medical device industry, Communication skills
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Two years related job experience or field engineer II for at least one year.
Salary: $44 USD - $60 USD
Type: Remote
Benefits: Market-competitive compensation packages, including base pay, incentives, benefits, and equity.

Manhattan Associates

Consultant - Supply Chain Software Solutions Atlanta
Skills & Focus: consultant, supply chain, software solutions, implementation, troubleshoot, database, SQL, customer enhancement, project prioritization, client needs
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years developing, supporting or implementing application software; 1 year in supply chain or enterprise software domain; 1 year in database troubleshooting or SQL development.
Benefits: Diversity and inclusion initiatives, cultural celebrations, interest groups, volunteer opportunities.

Visa

Consultant, Shared Service Client Success Manager Atlanta
Skills & Focus: Client Success, Money Movement, technical expertise, product adoption, optimization opportunities, operational support, Visa products, escalated support, client experience, incident management
About the Company: Visa is a global payment technology company that connects consumers, businesses, financial institutions, and governments to fast, secure, and reliable electron…
Type: Hybrid

Converse

Lead Retail Support & Engineering Atlanta
Skills & Focus: Retail Support, DevOps, IT Service Management, Site Reliability Engineering, Software Development, Innovation, Problem-Solving, Agile Practices, Collaboration, Process Improvement
About the Company: Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and cre…
Experience: 10+ years of experience in Retail Support & Operations, Infrastructure, and DevOps.
Type: Full Time
Benefits: Generous benefits packages including various accommodations to complete the interview process and promote inclusivity.

Axon

Technical Support Supervisor Atlanta
Skills & Focus: Technical Support, Troubleshooting, Customer Satisfaction, Escalation, Mentoring, Technical Expertise, Incident Management, Coaching, Networking, IT Certifications
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years of experience in a technical support or customer facing role; 1+ years of supervisory or leadership experience in a tech support environment.
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Intuit

Service and Support Representative Atlanta
Skills & Focus: Software Engineering, Data, Customer Success, Tax, Product Management, Corporate Strategy, Legal, Information Technology, Marketing, Human Resources
Salary: $149,000 - $195,000
Type: Full-time

Intuitive Surgical

Technical Support Engineer 2 Atlanta
Skills & Focus: technical support, customer service, robotic problems, CRM database, troubleshooting, on-site support, service requests, FDA compliance, communication skills, team efficiency
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: 2 years related job experience
Salary: $44 USD - $60 USD
Type: Remote
Benefits: Market-competitive compensation packages, including base pay, incentives, benefits, and equity.

Visa

Analyst Atlanta
Skills & Focus: Loyalty services, operational support, cross-functional teams, product management, client support, technical changes, problem-solving, customer experience, optimization opportunities, collaborative
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments, enabling them to use digital currency instead of cash…
Type: Hybrid

Manhattan Associates

Supply Chain Software Implementation Analyst Atlanta
Skills & Focus: supply chain, software solutions, issue resolution, client communication, testing, operational success, enhancements, database troubleshooting, SQL, application software
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 1 year of experience in developing, supporting or implementing application software preferred; 6 months experience with database troubleshooting or developing in SQL or related relational database preferred.
Benefits: Cultural celebrations, interest groups, volunteer opportunities, commitment to diversity and inclusion.

Google

Support Platform Specialist, gTech Users and Products Atlanta
Skills & Focus: support configuration, systems administration, product operations, technical troubleshooting, user support, process improvement, feature advocacy, multi-channel support, documentation, implementation
About the Company: Google creates products and services that make the world a better place.
Experience: 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
Salary: $97,500-$140,000
Type: Full-time
Benefits: bonus + equity + benefits

Intuit

Desktop Support Manager Atlanta
Skills & Focus: Software Engineering, Data, Product Management, Design, User Experience, Marketing, Sales, Tax, Customer Success, Information Technology
About the Company: Intuit has built foundational capabilities for collecting, processing and transforming raw data into a connected mesh of high-quality data. Those capabilities …
Type: Full-time
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

The Home Depot

Virtual Apron Support Specialist Atlanta
Skills & Focus: customer service, consultative selling, sales goals, online configurator tool, qualifying customers, training and experience, communication skills, customer relationships, sales, support
About the Company: The Home Depot is the world’s largest home improvement specialty retailer, operating more than 2,200 retail stores across North America.
Experience: 3+ years Design and Retail, Specialty Retail, Outside Sales or Trade Experience
Salary: $18.00 – $19.00
Type: Full-time
Benefits: Paid parental leave, 401(K) matching, merit increases and performance bonuses, paid time off.

Notable

Head of Customer Support & Maintenance Atlanta
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Splunk

Senior Technical Success Engineer Atlanta
Skills & Focus: technical health, customer support, Splunk Cloud, Enterprise deployments, troubleshooting, best practices, mentor, advisory services, customer environments, performance
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Manhattan

Consultant Atlanta
Skills & Focus: consultant, implementation, supply chain, troubleshooting, software solutions, customer enhancements, project prioritization, database, SQL, travel
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years of experience developing, supporting or implementing application software; 1 year of experience implementing in any supply chain domain or other enterprise software domain; 1 year of experience with database troubleshooting or developing in SQL or related relational database.
Benefits: Commitment to diversity and inclusion; cultural celebrations; interest groups; volunteer opportunities.

Outreach

Technical Support Engineer Atlanta
Skills & Focus: AI Sales Execution Platform, Technical Support Engineer, customer interactions, revenue AI technology, customer journey, process updates, product investments, training, customer advocate, technical expertise
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Type: Hybrid

Servicenow

Technology Expert, Services Management Atlanta
Skills & Focus: microservices, AI/ML, integration services, support services, troubleshooting, operational metrics, continuous improvement, technical support, business efficiency, team leadership
About the Company: We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.
Experience: Proven background in supporting mission-critical software solutions
Type: Full-time

Axon

Technical Support Supervisor Atlanta
Skills & Focus: technical support, troubleshooting, customer satisfaction, performance monitoring, team mentoring, process improvement, incident management, ticketing systems, networking, leadership
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years of experience in a technical support or customer facing role; 1+ years of supervisory or leadership experience in a tech support environment
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Pagerduty, Inc.

Technical Support Engineer Atlanta
Skills & Focus: technical support, customer service, debugging, integration issues, custom scripts, SaaS, Ruby, Python, APIs, SQL
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…
Experience: Hands-on experience supporting SaaS customers with troubleshooting in a related role
Salary: 120,000 - 187,000 USD
Type: Full-time
Benefits: Competitive salary, Comprehensive benefits package from day one, Flexible work arrangements, Company equity, Generous p…

Onetrust

Vice President of Customer Support Atlanta
Skills & Focus: customer support, leadership, technology, efficiency, customer experience, cross-functional, strategy, AI, automation, analytics
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Type: Full-time

Candescent

Tech Support Manager Atlanta
Skills & Focus: Tech Support, Management, Technical Issues, Customer Implementation, Communication Skills, Analytical Skills, Strategic Initiatives, Compliance, CRM Management, Troubleshooting Abilities
About the Company: Candescent is the largest non-core digital banking provider, bringing together transformative technologies for account opening, digital banking, and branch sol…
Experience: 2-3 years management experience preferred, or experience within the existing team.

Mashgin

Intermediate Deployment and Installation Technician Atlanta
Skills & Focus: deployment, installation, customer support, checkout technology, computer vision, AI, problem solving, communication skills, project completion, user experience
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate level
Type: Remote

Jacuzzi Group

Help Desk Manager Atlanta
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Cloudflare

Customer Solutions Engineer Atlanta
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Baxter

Sales Support Representative Atlanta
Skills & Focus: Sales Support, Infusion Therapy, Customer Support, Training, Order Assistance, Coordination, Business Presentations, SalesForce CRM, Cross-Functional Support, Medical Device
About the Company: Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medi…
Experience: 2+ years of experience in field sales/field sales support role in the medical device field.
Salary: $48,000 to $66,000
Benefits: Healthcare Insurance, 401K, Paid Time Off, Parental Leave, Employee Stock Purchase Plan.

Manhattan Associates

Consultant Atlanta
Skills & Focus: supply chain, software solutions, client implementation, detailed design, system implementation, troubleshoot, database troubleshooting, SQL, customer feedback, product improvements
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years of experience developing, supporting or implementing application software; 1 year of experience implementing in any supply chain domain or other enterprise software domain; 1 year of experience with database troubleshooting or developing in SQL or related relational database.
Benefits: Commitment to diversity and inclusion; cultural celebrations; interest groups; volunteer opportunities.

Alogent

Application Support Engineer Peachtree Corners
Skills & Focus: Application Support, Customer Service, Technical Troubleshooting, Client Relationships, Microsoft SQL Server, Web Applications, Troubleshooting Methodologies, Networking Knowledge, HTTP Requests, .Net Application
About the Company: Alogent is the market leader in providing item processing, document management and digital banking solutions to credit unions and banks with over 25 years’ exp…
Experience: 3+ years experience in a technical application support role
Type: Full-Time
Benefits: Competitive benefits including medical, dental, vision, life, disability, Employee Assistance Program, Flexible Spendin…

Zinnia

Client Support Specialist Johns Creek
Skills & Focus: Client Support Specialist, Incident Management, Business Administration, SQL, Project Management, Customer Service, Life Insurance, Continuous Improvement, Communication Skills, Technical Solutions
About the Company: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…
Experience: 5+ years’ work experience or an education in systems or quantitative analysis and business solutions development required
Benefits: health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement