Last updated: 2025-06-06
18 Technical And Product Support jobs in Atlanta.
Hiring now: Customer Solutions Engineer @ Cloudflare, Intermediate Deployment And Installation @ Mashgin, Technical Account Manager @ Axon, Sr Technical Success Engineer @ Splunk, Service And Support Representative @ Intuit, Head Of Customer Support Maintenance @ Notable, Litigation Support Technician @ Contact Go, Manager Of Technical Support @ Outreach, Tier 2 Technical Support Engineer @ Evident, Client Support Analyst @ Zinnia. Explore more at at jobswithgpt.com
🔥 Skills
Technical Support (6)
customer support (4)
Customer Support (4)
technical support (3)
customer satisfaction (2)
escalation management (2)
problem solving (2)
Communication Skills (2)
Customer Success (2)
CRM (2)
📍 Locations
Atlanta (16)
Marietta (1)
Alpharetta (1)
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Customer Solutions Engineer
Atlanta
- Skills: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
- Experience: 5-8 years of prior post-sales customer relationship management
- Type: Full-time
- Salary: $125,000 - $202,000
Mashgin
At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Intermediate Deployment and Installation Technician
Atlanta
- Skills: deployment, installation, customer support, checkout technology, computer vision, AI, problem solving, communication skills, project completion, user experience
- Experience: Intermediate level
- Type: Remote
Axon
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Technical Account Manager
Marietta
- Skills: Technical Account Manager, Customer Relationship, Technical Support, Cloud solutions, SAAS, Communication Skills, Project Management, Team Collaboration, Product Expertise, Customer Feedback
- Experience: 3+ years of experience working with Major City or Enterprise-level customers
Splunk
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Senior Technical Success Engineer
Atlanta
- Skills: technical health, customer support, Splunk Cloud, Enterprise deployments, troubleshooting, best practices, mentor, advisory services, customer environments, performance
Intuit
Service and Support Representative
Atlanta
- Skills: Software Engineering, Data, Customer Success, Tax, Product Management, Corporate Strategy, Legal, Information Technology, Marketing, Human Resources
- Type: Full-time
- Salary: $149,000 - $195,000
Notable
Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Head of Customer Support & Maintenance
Atlanta
- Skills: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
- Experience: 10+ years
- Type: Full time
- Salary: $115K – $160K
Contact Government Services, LLC
Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. CGS brings motivated, highly skilled…
Litigation Support Technician
Atlanta
- Skills: Litigation Support, Technical Assistance, Quality Assurance, Systems Security, Customer Support, Configuration, Installation, Troubleshooting, Database Management, Collaboration
- Experience: Mid level
- Type: Full Time
Intuit
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Manager 2, Customer Supportability
Atlanta
- Skills: customer support, technical support, management, mentorship, SaaS, enterprise solutions, escalations, problem-solving, KPIs, continuous improvement
- Experience: 8+ years of experience in customer support, technical support, or a related role, with a significant focus on supporting mid-market or enterprise-level customers.
- Type: Full-time
Outreach
Manager of Technical Support
Atlanta
- Skills: Technical Support, Customer Support, People Management, Problem Solving, Escalation Management, Software Implementations, SaaS Technologies, Mentoring, Coaching, Customer Experience
- Experience: Minimum 3-5 years experience in managing IT or Support organizations
- Type: Full-time
- Salary: $90,000 - $130,000
Evident
The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which ena…
Tier 2 Technical Support Engineer
Atlanta
- Skills: Technical Support, Customer Experience, Customer Satisfaction, Problem Resolution, Technical Issues, Stakeholder Engagement, Product Support, Risk Management, API, Web Portal
- Type: Hybrid
Zinnia
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…
Client Support Analyst
Alpharetta
- Skills: support, systems, production support, incident resolution, business analysis, SQL, client/server, network environments, customer service, problem solving
Cisco ThousandEyes
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Powered…
Senior Escalations Support Engineer
Atlanta
- Skills: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
- Experience: 5–8+ years in a technical support, engineering, or customer-facing role
- Type: Full-time
- Salary: 112,000 USD - 149,900 USD
Axon
Axon is on a mission to Protect Life, pursuing critical safety and justice issues with a range of devices and cloud software.
Technical Support Representative
Atlanta
- Skills: Axon Fusus, technical support, Video Management Systems, VMS, Linux networking, geospatial setup, CRM support tool, customer focus, hardware support, API
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Customer Support Team Lead
Atlanta
- Skills: Customer Support, Technical Support, Fintech, Linux, Shell scripting, ITIL, Continuous Improvement, Problem Management, Enterprise Support, Team Leadership
- Type: full_time
- Salary: {'min': 111200.0, 'max': 161100.0, 'period': 'annual', 'currency': 'USD'}
Intuit
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Customer Success Quality & Escalations Lead (Mid-Market/Premium Experiences)
Atlanta
- Skills: escalation management, customer satisfaction, quality assurance, KPI, cross-functional collaboration, customer advocacy, root cause analysis, continuous improvement, CRM, analytics
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Xplor
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-bas…
Product Support Specialist
Atlanta
- Skills: Product Support, Customer Service, Technical Support, Software Troubleshooting, Data Analysis, SaaS, Microsoft Office, QuickBooks, Salesforce, Remote Work
- Type: full_time
- Salary: {'min': 21.0, 'max': 21.0, 'period': 'hourly', 'currency': 'USD'}