29 It Support And Service Desk jobs in Atlanta.

Hiring now: It Support Services Mgr @ Promethean, Technical Production Supp @ Fiserv, Service Engr @ Super Micr, It Support Analyst @ Flock Safe, Site Services Tech @ Cushman Wa, Technical Support Supervi @ Axon, Customer Care Group Suppo @ Genuine Pa, Technical Support Analyst @ Crh Americ, Proj Mgr @ Manhattan , Prod Support Tech Windows @ The Home D.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (8) Technical Support (7) technical support (7) Incident Management (6) Troubleshooting (6) customer service (5) Customer Service (5) Application Support (4) incident management (3) IT support (3)

📍 Locations

Atlanta (21) Alpharetta (2) Marietta (2) Johns Creek (2) Duluth (1) Peachtree Corners (1)
🔍 Go to full job search

Promethean

IT Support Services Manager Alpharetta
Skills & Focus: IT service desk, customer engagement, Service Desk practices, customer service, user experience, service performance, metrics, benchmarks, incident management, service request management
About the Company: We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and busi…

Fiserv, Inc.

Technical Production Support – Sr Professional Alpharetta
Skills & Focus: Technical Support, Windows Administration, Application Support, Payment Gateway, Incident Management, Monitoring Tools, Payment Transactions, Incident Resolution, Subject Matter Expert, Troubleshooting
About the Company: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
Experience: 4+ years of experience in technical support experience including Windows administration
Type: Full-time
Benefits: Medical, Vision, and Dental Benefits; 401k; Employee Stock Purchase Plans and Incentives & Bonuses; Paid Time Away

Super Micro Computer

Service Engineer Atlanta
Skills & Focus: Service Engineer, troubleshooting, technical problems, customer satisfaction, preventive maintenance, enterprise environment, technical communication, field support, hardware diagnostics, Linux
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: Minimum of 1 years experience in field support servicing complex X86 systems
Salary: $70,000 - $100,000
Benefits: Comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bo…

Flock Safety

IT Support Analyst Atlanta
Skills & Focus: IT support, troubleshooting, hardware inventory, laptop deployment, endpoint security, MDM solutions, communication skills, time management, technical support, customer-focused
About the Company: Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our holistic public safety platform is comprehensive and intell…
Experience: 1-3 years of experience in an IT support role.
Salary: $80K – $105K
Type: Full time
Benefits: Flexible PTO, fully-paid health benefits plan, 12 weeks paid parental leave, $50,000 lifetime benefit for family planni…

Cushman & Wakefield

Site Services Technician Atlanta
Skills & Focus: incident resolution, technology adoption, audio visual equipment, PC break fix support, VoIP support, training end-users, service level agreements, troubleshooting, ticket management, project management
About the Company: At Cushman & Wakefield we outthink and outdo all the challenges in the built environment to the benefit of our clients, colleagues and our communities.
Experience: 3+ years of technical experience in a corporate environment
Type: Full-time

Axon

Technical Support Supervisor Atlanta
Skills & Focus: Technical Support, Troubleshooting, Customer Satisfaction, Escalation, Mentoring, Technical Expertise, Incident Management, Coaching, Networking, IT Certifications
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years of experience in a technical support or customer facing role; 1+ years of supervisory or leadership experience in a tech support environment.
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Genuine Parts Company

Customer Care Group Support Analyst Atlanta
Skills & Focus: customer service, technical support, troubleshooting, incident tracking, root cause analysis, call quality, knowledge management, call center, software support, client connectivity
About the Company: Genuine Parts Company (“GPC” or the “Company”), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacemen…
Experience: 4 years in a help desk/call center
Type: Full time
Benefits: Flexible Working Schedules, Wellbeing Programs, Learning Opportunities, Community Engagement, Paid Parental Leave, Pet …

Crh Americas Materials Inc

Technical Support Analyst Atlanta
Skills & Focus: Technical Support, Customer Service, IT Service Desk, Application Support, Troubleshooting, ERP, POS, Active Directory, Windows 11, ITIL
About the Company: CRH's Americas Materials is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in No…
Experience: 4-5 years of experience handling complex technical support issues in an enterprise environment
Type: Full-time
Benefits: Highly competitive base pay, comprehensive medical, dental and disability benefits programs, group retirement savings p…

Manhattan Associates

Project Manager Atlanta
Skills & Focus: supply chain, software upgrades, project management, client relationships, database troubleshooting, SQL, Systemi, Unix, Linux, Windows
About the Company: We create possibilities that move life and commerce forward
Experience: 5 years of experience developing, supporting or implementing packaged application software
Benefits: Committed to diversity and inclusion

The Home Depot

Product Support Technician - Windows Atlanta
Skills & Focus: Product Support, Windows, UNIX, LINUX, troubleshooting, system administration, customer service, ticket management, data center, network protocols
About the Company: As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America.
Experience: 2 years of UNIX/LINUX/Windows server administration experience
Salary: $35,000.00 – $124,000.00
Type: Full-time
Benefits: 401(K) savings plan with company match, merit increases and performance bonuses, on-the-spot recognition and rewards fo…

Intuitive Surgical

Field Service Support Engineer 2 – 2nd Shift Atlanta
Skills & Focus: Field Service, Support Engineer, Electro-mechanical systems, Customer service, Technical support, Troubleshooting, Installation, Maintenance, Training, Documentation
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Minimum 1-3 years of Field Service Experience preferred
Salary: $40 USD - $54 USD (Base Salary Range Region 1)
Type: Full-time

Notable

Head of Customer Support & Maintenance Atlanta
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Intuit

Manager 2, HelpDesk Manager/Desktop Support Atlanta
Skills & Focus: Helpdesk, Desktop Management, ITIL, Service Management, Technical Support, Incident Management, Customer Experience, Cross-functional Relationships, Project Management, Team Leadership
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: Minimum 7 years of Helpdesk / Desktop management experience in a service environment with more than 2,000 customers in multiple locations.
Type: Full-time
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Cognizant

Hardware Support Technician (ONSITE) Atlanta
Skills & Focus: Hardware support, Desktops, Laptops, Printers, User IT infrastructure, Microsoft Windows, Customer service, Inventory management, Technical skills, Asset management
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 1-3 years
Salary: $37,800 to $68,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Intuitive Surgical

Field Service Support Engineer 2 – 2nd Shift Atlanta
Skills & Focus: Field Service, Technical Support, Troubleshooting, Repair, Maintenance, Customer Service, Electro-mechanical, Documentation, Training, Compliance
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: 1-3 years of Field Service Experience preferred
Salary: $40 USD - $54 USD
Type: Full-time
Benefits: Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

Cushman & Wakefield

Desktop Support Specialist Atlanta
Skills & Focus: Desktop Support, Incident Management, Technical Support, Customer Service, VoIP Support, PC Break Fix, Training, Audio Visual Equipment, Problem Management, Project Management
About the Company: Global leader in real estate services, providing innovative solutions for clients in diverse sectors.
Experience: 3+ years
Type: Full time

Axon

Technical Support Supervisor Atlanta
Skills & Focus: technical support, troubleshooting, customer satisfaction, performance monitoring, team mentoring, process improvement, incident management, ticketing systems, networking, leadership
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years of experience in a technical support or customer facing role; 1+ years of supervisory or leadership experience in a tech support environment
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Crh Americas Materials Inc

Field Services Manager Atlanta
Skills & Focus: Field Services Manager, customer-oriented, leadership, problem-solving, technical support, user experience, inventory management, FST training, ITIL, project management
About the Company: CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construc…
Experience: At least 5+ years of progressively responsible experience in IT technical support, with 3 years at a supervisory level preferred.
Benefits: Highly competitive base pay, Comprehensive medical, dental and disability benefits programs, Group retirement savings p…

Dex Imaging

Managed IT Help Desk Tier 1 Atlanta
Skills & Focus: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
About the Company: DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nati…
Experience: 1-3 years
Type: Full-time

Intuit

Manager 2, Desktop Support Atlanta
Skills & Focus: desktop support, IT management, team leadership, service management, incident management, problem management, customer experience, performance metrics, technical support, cross-functional relationships
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: Minimum 7 years of Helpdesk / Desktop management experience
Type: Hybrid
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Candescent

IT Support Specialist Atlanta
Skills & Focus: LAN/WAN support, Telephony support, PC support, Global Information Security, Help Desk incident resolution, IT asset inventory management, Executive Office support, IT vendor management, Business continuity planning, Disaster recovery
About the Company: Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital …
Experience: 3-5 years of relevant or related experience in LAN/WAN and technical support, At least 5-8 years of relevant or related experience in LAN/WAN and technical support
Type: Full-time
Tech Support Manager Atlanta
Skills & Focus: Tech Support, Management, Technical Issues, Customer Implementation, Communication Skills, Analytical Skills, Strategic Initiatives, Compliance, CRM Management, Troubleshooting Abilities
About the Company: Candescent is the largest non-core digital banking provider, bringing together transformative technologies for account opening, digital banking, and branch sol…
Experience: 2-3 years management experience preferred, or experience within the existing team.

Jacuzzi Group

Help Desk Manager Atlanta
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Genuine Parts Company

Customer Care Group Support Analyst Duluth
Skills & Focus: customer service, technical support, troubleshooting, incident tracking, root cause analysis, call quality, knowledge management, call center, software support, client connectivity
About the Company: Genuine Parts Company (“GPC” or the “Company”), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacemen…
Experience: 4 years in a help desk/call center
Type: Full time
Benefits: Flexible Working Schedules, Wellbeing Programs, Learning Opportunities, Community Engagement, Paid Parental Leave, Pet …

Fiserv, Inc.

Contact Center Support Associate Marietta
Skills & Focus: customer support, technical support, troubleshooting, application support, IT hardware, software products, problem recognition, escalation support, remote deposit, digital check scanner
About the Company: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
Experience: Minimum 1 year of experience in a technical support role.
Type: Full-time
Benefits: Medical, Vision and Dental Benefits, 401k, Employee Stock Purchase Plans and Incentives & Bonuses, Paid Time Away.
Technical Production Support – Sr Professional Marietta
Skills & Focus: Technical Support, Windows Administration, Application Support, Payment Gateway, Incident Management, Monitoring Tools, Payment Transactions, Incident Resolution, Subject Matter Expert, Troubleshooting
About the Company: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
Experience: 4+ years of experience in technical support experience including Windows administration
Type: Full-time
Benefits: Medical, Vision, and Dental Benefits; 401k; Employee Stock Purchase Plans and Incentives & Bonuses; Paid Time Away

Alogent

Application Support Engineer Peachtree Corners
Skills & Focus: Application Support, Customer Service, Technical Troubleshooting, Client Relationships, Microsoft SQL Server, Web Applications, Troubleshooting Methodologies, Networking Knowledge, HTTP Requests, .Net Application
About the Company: Alogent is the market leader in providing item processing, document management and digital banking solutions to credit unions and banks with over 25 years’ exp…
Experience: 3+ years experience in a technical application support role
Type: Full-Time
Benefits: Competitive benefits including medical, dental, vision, life, disability, Employee Assistance Program, Flexible Spendin…

Zinnia

Client Support Specialist Johns Creek
Skills & Focus: Client Support Specialist, Incident Management, Business Administration, SQL, Project Management, Customer Service, Life Insurance, Continuous Improvement, Communication Skills, Technical Solutions
About the Company: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…
Experience: 5+ years’ work experience or an education in systems or quantitative analysis and business solutions development required
Benefits: health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement

Saia Inc.

System Administrator II Johns Creek
Skills & Focus: system performance, troubleshoots, operating system, software upgrades, monitoring, strategic decision-making, backups, file maintenance, incident resolution, application systems
About the Company: Saia isn’t logistics as usual. We’re a different kind of company. We pride ourselves on doing the right thing. Join us and discover all of the ways we stand ou…
Experience: 2+ years of systems administration or related experience.
Type: Full time
Benefits: Health Benefits Comprehensive medical, vision and dental coverage at reduced rates; physical wellness; company-paid cov…