40 Customer Success Manager jobs in Atlanta.

Hiring now: Sr Dir Client Accounts Se @ Zinnia, Dir Of Customer Success @ Campus, Digital Customer Success @ Bigid, Customer Success Associat @ Stryker, Technical Account Mgr @ Katalon, Vp Portfolio Leader @ Salesforce, Dir Customer Success @ Axon, Customer Success Mgr Ente @ Equifax, Midmarket Customer Succes @ Evenup, Customer Success Mgr Publ @ Samsara.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (23) SaaS (9) cross-functional (6) Innovation (5) customer success (5) adoption (5) Collaboration (4) Onboarding (3) Sales (3) cross-functional collaboration (3)

đź“Ť Locations

Atlanta (39) Alpharetta (1)
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Zinnia

Senior Director, Client Accounts & Services Alpharetta
Skills & Focus: client engagement, software delivery, operational execution, strategic leadership, client satisfaction, account management, service delivery, cross-functional teams, SaaS delivery models, operational improvements
About the Company: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…
Experience: 15+ years of progressive experience in client services, implementation, or enterprise account management, including 5+ years in a senior leadership role
Benefits: health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunities, tuition reimbursement

Campus

Director of Customer Success Atlanta
Skills & Focus: Customer Success, Onboarding, Tech Support, Data-Driven, Operational Excellence, Attrition Reduction, Team Leadership, Interpersonal Skills, Strategy Development, Student Experience
About the Company: Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. We’ve built a two-year, accredited college where st…
Experience: Seasoned leader with proven track record in customer success and tech support
Salary: $130,000 - $170,000
Type: Hybrid
Benefits: Medical Insurance + free Dental and Vision Insurance, 401(k) match, “Take what you need” PTO, social events

Bigid

Digital Customer Success Manager Atlanta
Skills & Focus: Customer Success, SaaS industry, digital program, customer journey, engagement strategies, metrics, collaborate, expansion opportunities, data management, change management strategies
About the Company: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. They're leading the market in hel…
Experience: 2+ years of experience in a Customer Success or related role within the SaaS industry.
Salary: $110,000 - $130,000
Type: Full-time
Benefits: Work from home with a global remote-first community; Flexible PTO; Equity Participation; 100% employer-covered medical,…

Stryker

Customer Success Associate Atlanta
Skills & Focus: Customer Success, Sales, Marketing, Healthcare, Product Education, Customer Relationships, Revenue Growth, Teamwork, Customer Satisfaction, Consultative Approach
About the Company: Stryker is one of the world’s leading medical technology companies and is driven to make healthcare better. The Company offers a diverse array of innovative me…
Experience: 0-2 years professional experience
Type: Full Time
Benefits: Healthcare coverage, retirement programs, wellness programs, various employee awards and activities.

Katalon

Technical Account Manager Atlanta
Skills & Focus: Customer Success, Digital Customer Experience, Leadership, Customer Journey, Data-driven Insights, Automation, Collaboration, Process Improvement, Engagement Models, Innovation
About the Company: Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams …
Experience: 8+ years of experience in Customer Success, Digital Customer Experience, or a related field, with at least 3 years in a leadership role.
Benefits: Attractive compensation package with achievable and compelling Quarterly Performance Bonus, Self-Managed Paid Time Off …

Salesforce

VP, Portfolio Leader Atlanta
Skills & Focus: Customer Success, Talent Management, Innovation, Change Management, Leadership, Strategy, Client Relationships, Performance Metrics, Team Building, Communication
Salary: $240,400 - $420,600
Type: Full time

Axon

Director, Customer Success Atlanta
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…

Equifax

Customer Success Manager, Enterprise Alliances Atlanta
Skills & Focus: customer success, post-sales implementation, customer experience, adoption, renewals, customer advocacy, project management, cross-functional, communication skills, PMP certification
About the Company: Equifax is a global data, analytics and technology company that plays an essential role in the global economy by helping employers, employees, financial instit…
Experience: 7+ years in a customer success, account management, management consulting or other client-facing role
Salary: $129,830 to $140,000
Type: Full time
Benefits: Comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential t…

Evenup

Mid-Market Customer Success Manager Atlanta
Skills & Focus: Account Management, Customer Success, Customer Retention, Relationship Management, Strategic Partnership, Renewal Process, SaaS, Legal Tech, Customer Advocacy, Cross-sell Opportunities
About the Company: EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual ef…
Experience: 3+ years in Customer Success, Account Management, or a similar customer-facing role, preferably with mid-market customers
Type: Full-time
Benefits: Choice of medical, dental, and vision insurance plans, flexible paid time off, 10 US observed holidays, home office sti…

Axon

Director of Customer Success Atlanta
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Samsara

Customer Success Manager - Public Sector Atlanta
Skills & Focus: Customer Success, Public Sector, SaaS, IoT, relationship building, problem-solving, account management, strategic consulting, enterprise solutions, collaboration
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interne…
Experience: 2-4 years in a Customer Success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred.
Salary: $62,475 — $84,000 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package including health benefits, and a remote and flexib…

Salesforce

Customer Success Manager / Senior Manager - Tableau Atlanta
Skills & Focus: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
About the Company: Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technol…
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
Salary: $133,400 - $223,700
Type: Full time
Benefits: World-class enablement and training, exposure to executive thought leaders, clear path to promotion, weekly coaching, v…
Account Success CoE Lead, Agents & Data Cloud Atlanta
Skills & Focus: Customer Success, Product Introductions, Collaboration tools, Project Management, Cross-functional, Strategic Planning, Training, Cloud-Based, Community Development, Stakeholder Engagement
About the Company: Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage their customer relationships more effectively. They focus …
Experience: 5+ years for Sr Manager, 8+ years for Director
Salary: $141,300 - $194,300 (Colorado), $155,400 - $213,800 (Illinois)
Type: Full time
Benefits: Employee benefits include competitive salaries, inclusive programs, and a commitment to equal opportunity.
MuleSoft Customer Success Manager - Public Sector Atlanta
Skills & Focus: Customer Success, Stakeholder relationships, Problem-solving, Technical concepts, MuleSoft, Government processes, Compliance, Onboarding, Signature Success, Project leadership
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Compan…
Experience: Minimum of 8 years in Customer Success, consulting, or technology-related fields
Salary: $133,400 - $199,700
Type: Full time
Benefits: Health benefits, financial benefits and perks, time off and leave policies, parental benefits, perks and discounts

Samsara

Account Development Manager Atlanta
Skills & Focus: Sales, Coaching, Lead Generation, Team Management, Project Management, SaaS, IoT, Performance Optimization, Customer Success, Growth Mindset
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3+ years of sales experience; 1-2+ years experience managing a team
Salary: $149,240 — $170,560 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package, health benefits, remote and flexible working, Sam…

Intuit

Customer Success Enablement Manager Atlanta
Skills & Focus: Customer Success, Enablement, Manager, Hybrid Work, Data analysis, SQL, Financial technology, Innovation, Collaboration, Experience
Customer Success Manager Atlanta
Skills & Focus: Customer Success, Management, Software, Finance, Data, Technology, Collaboration, AI, Remote, Innovation
About the Company: A global technology platform that helps consumers and small businesses manage their finances.
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …
Customer Success Manager Atlanta
Skills & Focus: Customer Success, Client-facing, Account Management, Relationship Building, Retention, Growth, Consultative Approach, Problem Solving, SaaS, Email Marketing
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 3+ years experience in a client-facing/account management role with at least 2 years of managing a dedicated book of business
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Notable

Customer Success Lead, Strategic Accounts Atlanta
Skills & Focus: Customer Success, Strategic Accounts, Healthcare IT, C-suite, Executive Relationships, Commercial Success, Stakeholder Engagement, Technical Expertise, Cross-functional Teams, Implementation
About the Company: Notable is the leading healthcare AI platform for transforming workforce productivity, helping health systems, hospitals, and payers improve healthcare quality.
Experience: 7+ years
Salary: $115K – $140K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage with generous premium contributions, Health Savings Account with Em…

Visa

Senior Director, Service Experience for Client Services Atlanta
Skills & Focus: Client Services, Service Experience, Growth Products, Data Products, Operational Excellence, Product Improvements, Onboarding, SLAs, Client Optimization, Team Leadership
Type: Hybrid

Voxie

Senior Customer Onboarding Consultant - Franchise Atlanta
Skills & Focus: consultative onboarding, customer journey, project management, SaaS, marketing technology, SMS, communication strategies, relationship-building, customer workflows, processes
About the Company: Voxie is a leading conversational texting and automation platform that enables brands to personalize the text messaging experience for their customers at scale…
Experience: 3+ years of hands-on experience in a consultative onboarding role, supporting large franchise / multi-location organization and/or enterprise-level customers co-developing communication strategies
Salary: $90,000 - $125,000

Intuit

Customer Success Manager Atlanta
Skills & Focus: Customer Success, Hybrid Work, Financial Technology, Data, Innovation, SQL, Collaboration, Technology, Diversity, Inclusion
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Callrail

Director of Revenue Program Management Atlanta
Skills & Focus: Customer Experience, Customer Success, Project Management, Training Programs, Stakeholder Collaboration, AI and Analytics, Strategic Initiatives, Team Development, Influence Skills, Communication
Experience: 5+ years experience
Type: Hybrid
Benefits: Healthcare, Dental & Vision Coverage, Competitive HSA, Paid parental leave, Flexible vacation policy, 401K options, Emp…

Samsara

Customer Success Manager Atlanta
Skills & Focus: Customer Success, IoT platform, problem solving, relationship building, consultative approach, Public Sector, cross-functional, enterprise SaaS, workflow changes, stakeholder communication
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 2-4 years in Customer Success, account management, sales, or strategic consulting role
Salary: $62,475 — $84,000 USD
Type: Full-time
Benefits: Competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good cha…

Visa

Sr. Consultant, Client Success Atlanta
Skills & Focus: Client Success, Visa products, implementation, adoption, operational goals, client stakeholders, education materials, cross-functional, performance optimization, automated solutions
About the Company: Visa is a global payments technology company that enables digital currency to be used for electronic payments.
Type: Full-time
Sr. Consultant, Client Success Atlanta
Skills & Focus: Client Success, Visa products, implementation, adoption, operational goals, client stakeholders, education materials, cross-functional, performance optimization, automated solutions
About the Company: Visa is a global payments technology company that enables digital currency to be used for electronic payments.
Type: Full-time
Sr. Consultant, Client Success Atlanta
Skills & Focus: Client Success, Visa products, implementation, adoption, operational goals, client stakeholders, education materials, cross-functional, performance optimization, automated solutions
About the Company: Visa is a global payments technology company that enables digital currency to be used for electronic payments.
Type: Full-time

Aprio

NetSuite Client Success Manager Atlanta
Skills & Focus: client success, customer experience, loyalty, customer service, communication skills, customer-centric, results-driven, dynamic team, relationship management, technology advisory
About the Company: Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more tha…

Outreach

Senior Customer Success Manager Atlanta
Skills & Focus: Customer Success, platform adoption, customer engagement, strategic insight, renewal strategy, cross-functional, customer retention, business impact, advocacy, collaboration
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…

Verusen

Customer Success Manager Atlanta
Skills & Focus: Customer Success, SaaS, Supply Chain Management, Inventory Control, Customer Retention, Process Improvement, ERP Systems, Stakeholder Engagement, Technical Support, Agile Delivery
About the Company: Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory fo…
Experience: 3+ years cross-functional operational or process improvement experience in MRO Supply Chain Management or Maintenance Planning role; 2+ years of experience as a SaaS customer success or customer support professional.
Benefits: Excellent benefits, including leave policies. Competitive salary, equity and commission model.

Notable

Customer Success Lead, Strategic Accounts Atlanta
Skills & Focus: Customer Success, Strategic Accounts, Healthcare, HealthTech, Implementations, Compensation, Equity, Employee Benefits, Performance, Sales
Salary: $115K – $140K
Type: Full time
Benefits: Equity, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disability and l…

Upgrade

Contractor Success Manager Atlanta
Skills & Focus: Contractor Success Manager, productivity, revenue generation, home improvement partners, consumer loan volume, sales initiatives, merchant orientation, training, customer experience, relationship management
About the Company: Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest g…
Experience: 2+ years sales and/or relationship management experience; preferably in channel sales
Type: Contract
Benefits: Competitive salary and stock option plan, 100% paid coverage of medical, dental and vision insurance, Flexible PTO, Opp…

Cloudflare

Customer Success Manager Atlanta
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Amplitude

Senior Customer Success Architect Atlanta
Skills & Focus: customer success, technical advisor, data management, consultative support, analytics, digital marketing, SQL, JavaScript, interpersonal skills, integration
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: At least 5 years of customer-facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts.
Benefits: Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental…

Greenlight Guru

Strategic Customer Success Manager Atlanta
Skills & Focus: Customer Relationship Management, Strategic Planning, Problem-Solving, Escalation Management, Cross-Functional Collaboration, Performance Tracking, Consultative Engagement, Negotiation, Account Growth, Customer Satisfaction
About the Company: Greenlight Guru is a leading SaaS platform that helps innovative medical device companies bring higher quality, life-changing products to market faster. With a…
Experience: 5+ years in strategic account management, customer success, or sales role
Salary: $130,000
Type: Remote
Benefits: Flexible Paid Time Off, Home Office reimbursement, Multiple Health insurance options, 401k (with company match), Equity…

Outreach

Renewals Specialist Atlanta
Skills & Focus: renewals, customer base, transactional details, contract renewal, churning, customer renewal, Account Manager, strategize, on-time renewals, revenue value
Type: Hybrid

Snowflake

Manager, Customer Care Atlanta
Skills & Focus: customer support, service management, SaaS, team leadership, data-driven decisions, customer success, coaching, operational quality, confidentiality, performance management
About the Company: Snowflake is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We focus on putting customers first and…
Experience: Minimum of 5+ years of customer support and service management experience, with a minimum of 3+ years in a supervisory role.
Salary: $118K - $180.8K
Type: Full time

Cloudflare

Leader of Digital Customer Success Atlanta
Skills & Focus: customer success, leadership, adoption, retention, satisfaction, performance metrics, communication, interpersonal skills, cross-functional teams, digital strategies
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in customer success in a related industry; 3+ years in a leadership or management role
Salary: Estimated annual salary of $140,000.00 to $201,000.00
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including health insurance, retirement savings plan, and time-off poli…

Gusto

Manager, New Customer Sales Expansion Atlanta
Skills & Focus: customer activation, product adoption, team leadership, performance coaching, cross-functional collaboration, operational excellence, Salesforce proficiency, data-driven decision-making, customer onboarding, customer advocacy
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 5+ years in customer success, consultative sales, onboarding, or related role; 2+ years leading customer-facing teams
Salary: $145,000 to $200,000 OTE
Type: Full-time

Greenlight Guru

Strategic Customer Success Manager Atlanta
Skills & Focus: Customer Relationship Management, Strategic Planning, Problem-Solving, Cross-Functional Collaboration, Performance Tracking, Account Growth, Customer Success, Consultative Engagement, C-suite Negotiation, Value Expansion
About the Company: Our leading SaaS platform helps some of the world’s most innovative medical device companies bring higher quality, life-changing products to market faster. Our…
Experience: 5+ years in strategic account management, customer success, or sales role
Salary: $130,000 OTE
Type: Full-time
Benefits: Flexible Paid Time Off, Home Office reimbursement stipend, Multiple Health insurance options, 401k with company match, …