74 Customer Success Management jobs in Atlanta.

Atlanta

• Skills: Sales, Coaching, Lead Generation, Team Management, Project Management, SaaS, IoT, Performance Optimization, Customer Success, Growth Mindset
• Experience: 3+ years of sales experience; 1-2+ years experience managing a team
• Type: Full-time
• Salary: $149,240 — $170,560 USD

Atlanta

• Skills: Customer Success, Operations, Experience Management, Customer Experience, Management, Delivery, Retention, Strategy, Programs, Insights

Atlanta

• Skills: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
• Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
• Type: Full-time
• Salary: 123930-198288

Atlanta

• Skills: Contractor Success Manager, productivity, revenue generation, home improvement partners, consumer loan volume, sales initiatives, merchant orientation, training, customer experience, relationship management
• Experience: 2+ years sales and/or relationship management experience; preferably in channel sales
• Type: Contract

Atlanta

• Skills: Customer Success, Sales, Marketing, Healthcare, Product Education, Customer Relationships, Revenue Growth, Teamwork, Customer Satisfaction, Consultative Approach
• Experience: 0-2 years professional experience
• Type: Full Time

Atlanta

• Skills: Customer Success, Management, Software, Finance, Data, Technology, Collaboration, AI, Remote, Innovation

Atlanta

• Skills: Customer Success, Salesforce, CRM, Project Leadership, SaaS, Technical Solutions, Solutions Architecture, Accountability, Stakeholder Relationships, Feature Guidance
• Experience: Minimum of 8 years
• Type: Full time
• Salary: $133,400 - $223,700

Alpharetta

• Skills: client engagement, software delivery, operational execution, strategic leadership, client satisfaction, account management, service delivery, cross-functional teams, SaaS delivery models, operational improvements
• Experience: 15+ years of progressive experience in client services, implementation, or enterprise account management, including 5+ years in a senior leadership role

Atlanta

• Skills: consultative onboarding, customer journey, project management, SaaS, marketing technology, SMS, communication strategies, relationship-building, customer workflows, processes
• Experience: 3+ years of hands-on experience in a consultative onboarding role, supporting large franchise / multi-location organization and/or enterprise-level customers co-developing communication strategies
• Salary: $90,000 - $125,000

Atlanta

• Skills: Mulesoft, account growth, customer success, technical expertise, stakeholder management, business planning, data-driven strategies, customer outcomes, commerce capabilities, enterprise accounts
• Experience: 7+ years experience of applicable sales/customer success experience
• Type: Full-time
• Salary: $143,850 - $261,170

Atlanta

• Skills: Sales, Strategy, Operations, Manager, Financial Technology, Tax, Accounting, Data, Analytics, Customer Success
• Type: Mid Market

Atlanta

• Skills: Customer Success, Onboarding, Tech Support, Data-Driven, Operational Excellence, Attrition Reduction, Team Leadership, Interpersonal Skills, Strategy Development, Student Experience
• Experience: Seasoned leader with proven track record in customer success and tech support
• Type: Hybrid
• Salary: $130,000 - $170,000

Atlanta

• Skills: Customer Success, Strategic Accounts, Healthcare IT, C-suite, Executive Relationships, Commercial Success, Stakeholder Engagement, Technical Expertise, Cross-functional Teams, Implementation
• Experience: 7+ years
• Type: Full time
• Salary: $115K – $140K

Atlanta

• Skills: Account Management, Customer Success, Customer Retention, Relationship Management, Strategic Partnership, Renewal Process, SaaS, Legal Tech, Customer Advocacy, Cross-sell Opportunities
• Experience: 3+ years in Customer Success, Account Management, or a similar customer-facing role, preferably with mid-market customers
• Type: Full-time

Atlanta

• Skills: customer support, service management, SaaS, team leadership, data-driven decisions, customer success, coaching, operational quality, confidentiality, performance management
• Experience: Minimum of 5+ years of customer support and service management experience, with a minimum of 3+ years in a supervisory role.
• Type: Full time
• Salary: $118K - $180.8K

Atlanta

• Skills: Client Success, Account Management, SaaS, Hospitality, Point of Sale, Payments Technology, Business Development, Client Engagement, Customer Solutions, Consultative Approach
• Experience: 3-5 years of Client Success/Account Management within a SaaS company or Technology Company.

Atlanta

• Skills: Client Success, business development, government contracting, CRM, candidate sourcing, interviews, security processing, operational execution, documentation, client relationships
• Type: Full Time
• Salary: $67,500 - $97,500

Atlanta

• Skills: claims management, leadership, insurance, automation, technology, SaaS, customer service, operational effectiveness, analytics, teamwork
• Experience: 5+ years of insurance claims management experience; 3+ years of management experience
• Type: Full-time

Atlanta

• Skills: Customer Success, Account Management, Manufacturing, Operational Excellence, Customer Satisfaction, ROI, Project Management, Lean Manufacturing, Six Sigma, CBM and CMMS
• Experience: More than 5 year of experience within manufacturing environments
• Type: Full-time
• Salary: Competitive Salary

Atlanta

• Skills: Customer Success, B2B, SaaS, Customer Adoption, Customer Health, Strategic Account Plan, Client Retention, Communication Skills, Salesforce, AI/ML Technology
• Experience: 10+ years’ experience in a customer-facing role, preferably in B2B and/or SaaS environments
• Type: Full-Time
• Salary: $160,000 - $180,000 a year

Atlanta

• Skills: Customer retention, Account management, Sales cycle, Revenue growth, Customer insights, Contract renewals, Expansion opportunities, Sales execution, Business reviews, Performance indicators

Atlanta

• Skills: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
• Experience: 5+ years in a customer-facing role, with at least 3 years managing enterprise-level customers in a Customer Success or Account Management capacity.

Atlanta

• Skills: Customer Success, SaaS, Operations Cloud, Customer Relationships, Sales, Data Analysis, Retention, Team Management, Digital Transformation, Cross-functional Collaboration
• Experience: Minimum of 10 years experience
• Type: Full-time
• Salary: 180,000 - 275,000 USD

Atlanta

• Skills: Customer Success, Revenue Operations, B2B support, Project management, Onboarding, CRM, Analytics, Logistics, Customer engagement, Performance metrics
• Experience: 3+ years of experience in Customer Success, Revenue Operations, or a customer-facing B2B support role
• Type: Full-time
• Salary: Competitive Salary

Atlanta

• Skills: customer success, account management, SaaS, B2B, adoption, analytics, CRM, marketing technology, project management, diversity and inclusion
• Experience: 5+ years of relevant work experience
• Type: Full-time
• Salary: $100,000 - $120,000

Atlanta

• Skills: customer outcomes, sales, product, market, enterprise, services, pricing, go-to-market, performance, collaboration
• Experience: 12+ years in services, sales, customer success, or value delivery roles in SaaS—or equivalent experience with proven impact
• Type: Full-time
• Salary: $228,750 – $343,125 USD

Atlanta

• Skills: Customer Success, Media, SaaS, Analytics, Client Engagement, Product Adoption, Onboarding, Customer Feedback, Data Analysis, Industry Trends
• Experience: 2-4 years of customer-facing experience in technology, product management, or consulting
• Type: Full-time

Atlanta

• Skills: Client Success, Product Adoption, Client Relationship, Payment Processing, Solution Optimization, Client Performance, Operational Excellence, Customer Centric, Proactive Monitoring, Technical Skills

Atlanta

• Skills: call tracking, analytics, AI, implementation, customer success, API, SaaS architecture, call flow design, technical configuration, adoption
• Experience: 3–5 years in Sales Engineering, Implementation, or Customer Success role

Atlanta

• Skills: client service, product experience, service experience, product improvements, service delivery, operational excellence, client escalations, team building, service metrics, product strategy

Alpharetta

• Skills: renewals, customer retention, renewal process, contract negotiations, customer success, revenue growth, client relationships, renewal strategies, team leadership, CRM systems
• Experience: Proven experience in renewals, leadership preferred
• Type: Full-time

Atlanta

• Skills: Client Success, Healthcare, Analytical Skills, Leadership, Strategic Vision, Clinical Background, Team Management, Customer Satisfaction, Operational Efficiency, Product Adoption
• Experience: 5+ years of health care customer relationship management experience in Client Success, Project Management, Sales or Operations roles.
• Type: Full-time

Kennesaw

• Skills: Client Success Manager, optometry, ophthalmology, client retention, upselling, cross-selling, NPS, performance bonuses, EHR systems, client satisfaction
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Atlanta

• Skills: renewals strategy, customer retention, operational excellence, Salesforce, Gainsight, negotiation, customer success, revenue optimization, performance metrics, team management
• Type: full_time
• Salary: {'min': 157000.0, 'max': 200000.0, 'period': 'annual', 'currency': 'USD'}

Kennesaw

• Skills: Client Success, Customer Retention, Optometry, Ophthalmology, EHR Systems, Performance Bonuses, Account Management, Training, Client Journey, Growth Opportunities
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Atlanta

• Skills: Customer Success, Employer Branding, Online Recruiting, Salesforce, B2B, Strategic Engagement, Retention, Upsell Opportunities, Virtual Meetings, Analytics Platforms
• Type: full_time
• Salary: {'min': 61500.0, 'max': 81700.0, 'period': 'annual', 'currency': 'USD'}

Atlanta

• Skills: customer experience, hybrid multicloud, technical onboarding, customer satisfaction, relationship management, ITIL, TOGAF, data center technology, customer success plans, technical credibility
• Type: other
• Salary: {'min': 124480.0, 'max': 247800.0, 'period': 'annual', 'currency': 'USD'}

Kennesaw

• Skills: Client Success, optometry, ophthalmology, performance bonuses, upselling, cross-selling, customer-centric solutions, EHR systems, Net Promoter Score, portfolio management
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Atlanta

• Skills: customer success, data management, analytics, consultative support, taxonomy design, data governance, SaaS solutions, digital marketing, business intelligence, data platforms
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}