25 Customer Success Manager jobs in Los Angeles.

Hiring now: Lead @ Banana Rep, Vp Customer Exp @ Helium 10, Customer Reference Lead @ Ansys, Account Mgr @ Performa, Technical Customer Exp Mg @ Nutanix, Sr Customer Success Archi @ Amplitude, Sr Client Success Mgr @ Moonbug En, Client Mgr @ Niq, Associate Renewals Mgr @ Calm, Creator Success Mgr Music @ Passes.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (10) project management (6) customer experience (4) customer success (4) client success management (4) partner relationships (4) customer strategy (4) data storytelling (4) internal stakeholder collaboration (4) media industry experience (4)

đź“Ť Locations

Los Angeles (20) Irvine (3) Chino Hills (1) Santa Ana (1)
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Banana Republic

Lead Chino Hills
Skills & Focus: customer experience, sales leader, collaboration, compliance, omni-channel, product lifecycle, flexible schedule, engagement, leadership, teamwork
About the Company: Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for tod…
Salary: $16.60 - $20.75 USD
Type: Full-time
Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, …

Helium 10

VP, Customer Experience Irvine
Skills & Focus: Customer Success, Customer Experience, B2B SaaS, gross revenue retention, net revenue retention, team scaling, customer relationship management, cross-functional collaboration, coaching and development, customer lifecycle management
About the Company: the leading Software company for Amazon sellers.
Experience: 8+ years of experience in Customer Success
Type: Hybrid
Benefits: Paid Holidays and Floating Holidays, Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, 401k with Empl…

Ansys

Customer Reference Lead Irvine
Skills & Focus: customer advocacy, success stories, marketing campaigns, sales enablement, communications, project management, collaboration, storytelling, cross-functional, testimonials
About the Company: Ansys software enables innovators across industries to use simulation to push boundaries and accelerate human advancement.
Experience: 10-15+ years

Performa

Account Manager Irvine
Skills & Focus: Client success, Customer relationships, Account management, Upselling, Cross-selling opportunities, Cross-functional collaboration, Product enhancement, Customer satisfaction, Business requirements, Problem-solving skills
About the Company: Performa is revolutionizing peace officer training: creating sharper minds and safer outcomes for law enforcement and citizens. Our technology is underpinned b…

Nutanix

Technical Customer Experience Manager Los Angeles
Skills & Focus: Technical Customer Experience, customer management, post-sales, customer satisfaction, customer success, multicloud solutions, relationship management, technical onboarding, customer feedback, stakeholder engagement
About the Company: Nutanix delivers a broad portfolio of enterprise cloud solutions that blend public cloud benefits with the control, security, and performance of on-premises in…
Experience: 8-12 years
Salary: USD $124,480 - $247,800 per year
Type: Full-time
Benefits: Includes sign-on bonus, restricted stock units, discretionary awards, 401(k) eligibility, paid time off benefits includ…

Amplitude

Senior Customer Success Architect Los Angeles
Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Moonbug Entertainment

Senior Client Success Manager Los Angeles
Skills & Focus: client success management, partner relationships, customer strategy, project management, data storytelling, internal stakeholder collaboration, media industry experience, problem solving skills, effective communication, high data literacy
About the Company: an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment…
Experience: 5 years of account management, project management, customer success experience; 3+ years experience within the media industry; 2+ years of management experience
Salary: $85,000-$100,000
Type: Full time
Benefits: Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k), Life Insurance (Basic, Voluntary & AD&D), Paid Tim…
Senior Client Success Manager Los Angeles
Skills & Focus: client success management, partner relationships, customer strategy, project management, data storytelling, internal stakeholder collaboration, media industry experience, problem solving skills, effective communication, high data literacy
About the Company: an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment…
Experience: 5 years of account management, project management, customer success experience; 3+ years experience within the media industry; 2+ years of management experience
Salary: $85,000-$100,000
Type: Full time
Benefits: Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k), Life Insurance (Basic, Voluntary & AD&D), Paid Tim…
Senior Client Success Manager Los Angeles
Skills & Focus: client success management, partner relationships, customer strategy, project management, data storytelling, internal stakeholder collaboration, media industry experience, problem solving skills, effective communication, high data literacy
About the Company: an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment…
Experience: 5 years of account management, project management, customer success experience; 3+ years experience within the media industry; 2+ years of management experience
Salary: $85,000-$100,000
Type: Full time
Benefits: Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k), Life Insurance (Basic, Voluntary & AD&D), Paid Tim…

Niq

Client Manager Los Angeles
Skills & Focus: client satisfaction, relationships, data quality, training, analytics, client relationships, renewals, collaboration, communication, insights

Calm

Associate Renewals Manager Los Angeles
Skills & Focus: customer retention, renewal process, upsell opportunities, negotiating terms, Customer Success, renewal forecasts, ROI, value proposition, project management, communication skills
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 2+ years of relevant work experience, 1+ years in Customer Success or Account Management or Renewals Management
Salary: $110,000 annualized with a 75/25 split between base pay and incentive compensation
Type: Full-time
Benefits: Equity + comprehensive benefits + 401k + flexible time off

Passes

Creator Success Manager - Music Los Angeles
Skills & Focus: Creator Training, Retention, Onboarding, Relationship Management, Revenue Growth, Market Research, Data Analysis, Customer Success, Account Management, Strategic Thinking
About the Company: Passes is a leading platform dedicated to empowering creators and fostering meaningful connections with their audiences. We are committed to providing innovati…
Experience: Proven experience in a leadership role within a customer success, account management, or similar function.
Benefits: Competitive salary and equity package. Comprehensive health, dental, and vision insurance. 401(k) plan. Unlimited PTO. …

Sweetgreen

Customer Success Lead Los Angeles
Skills & Focus: customer success, team leadership, customer experience, training programs, omnichannel strategy, customer response plans, process improvement, customer interactions, performance goals, cross-functional teams
About the Company: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and ac…
Experience: 5+ years of experience in customer experience or customer support roles
Salary: $100,000 USD
Benefits: Highly competitive pay + bonus plan, Three different medical plans, Dental and Vision insurance, Flexible PTO plan, 401…

Notable

Customer Success Lead, Strategic Accounts Los Angeles
Skills & Focus: Customer Success, Strategic Accounts, Healthcare IT, C-suite, Executive Relationships, Commercial Success, Stakeholder Engagement, Technical Expertise, Cross-functional Teams, Implementation
About the Company: Notable is the leading healthcare AI platform for transforming workforce productivity, helping health systems, hospitals, and payers improve healthcare quality.
Experience: 7+ years
Salary: $115K – $140K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage with generous premium contributions, Health Savings Account with Em…

Brillio

Client Partner Los Angeles
Skills & Focus: customer success, sales, business development, executive relationships, CXO level, strategic partnerships, revenue growth, customer experience, digital transformation, trusted advisor
About the Company: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption i…

Notable

Customer Success Lead, Strategic Accounts Los Angeles
Skills & Focus: Customer Success, Strategic Accounts, Healthcare, HealthTech, Implementations, Compensation, Equity, Employee Benefits, Performance, Sales
Salary: $115K – $140K
Type: Full time
Benefits: Equity, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disability and l…

Bold

Customer Success Manager Los Angeles
Skills & Focus: Customer Success, Project Management, Data-centric, Communication, Stakeholders, Healthcare, Health Insurance, Implementations, Reporting, Presentation
About the Company: Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce muscul…
Experience: 1+ years of experience in Customer Success, Consulting, or similar role
Salary: $80k-110k annually
Type: Full-time
Benefits: Comprehensive health, dental, and vision insurance, 12 weeks of paid parental leave, Company-sponsored life insurance, …

Snap Inc

Manager, Customer Success Los Angeles
Skills & Focus: Customer Success, Advertiser, Retention, Sales, Operational Excellence, Cross-functional, Process Improvements, Data-driven, Leadership, Media Management
About the Company: Snap Inc is a technology company that focuses on the camera to improve how people live and communicate. Its core products include Snapchat, Lens Studio, and Sp…
Experience: 10+ years of experience in consulting, digital media, customer success, or program management. 3+ years of experience managing and developing Account Services, Support or Customer Success teams.
Salary: $178,000-$313,000 annually
Type: Full-time
Benefits: Paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation pac…

Bluecargo

Senior Customer Success Manager Los Angeles
Skills & Focus: Customer Success, Onboarding, Implementation, Client Engagement, Relationship Management, Logistics Industry, Data Analysis, Performance Metrics, Product Expertise, Customer Advocacy
About the Company: BlueCargo is revolutionizing the logistics industry with innovative solutions that streamline freight audit processes and enhance the tracking of millions of c…
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO. Fun perks, fast-paced and collaborative work cultur…

Amplitude

Senior Customer Success Architect Los Angeles
Skills & Focus: customer success, analytics, data management, consultative support, technical advisor, SaaS solutions, customer insights, digital optimization, API, programming languages
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: At least 5 years of customer facing technical experience
Salary: $148,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, wellness stipends, excellent parental…

Sweetgreen

Customer Success Lead Los Angeles
Skills & Focus: customer experience, customer support, leadership, problem-solving, training programs, escalation process, customer response plans, customer interactions, metrics analysis, cross-functional collaboration
About the Company: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and ac…
Experience: 5+ years
Salary: $80,000 — $100,000
Benefits: Highly competitive pay + bonus plan, Three different medical plans, Dental and Vision insurance, Flexible PTO plan, 401…

Gorgias

Account Manager Los Angeles
Skills & Focus: Account Growth, Customer Success Managers, Upsell, Cross-sell, Strategic Account Plans, Key Stakeholders, CRM, Data-driven, Relationship Builder, SaaS
About the Company: Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Experience: 3-4 years managing and selling into mid-market SaaS accounts ($5M+ in GMV)
Type: Full-time
Benefits: 5-week vacation, paid sick leave, paid parental leave (16 weeks), MacBook Pro, personal credit card for lunches, privat…

Modern Animal

Member Experience Strategist Los Angeles
Skills & Focus: customer insights, omnichannel experience, cross-functional initiatives, membership strategy, operational changes, workflow improvements, data analysis, communication skills, strategic problem solving, team collaboration
About the Company: Modern Animal is a company dedicated to providing an exceptional experience for its members in the veterinary industry, focusing on member experience and opera…
Experience: 3-5 years in high-performance environments (consulting, startups, etc.) with experience leading customer-focused insights projects
Salary: $93,000-$137,000
Type: Full-time
Benefits: Sign-on bonus, equity grant units, full range of medical, financial, and other benefits dependent on position offered.

Collectors

Director, Strategic Partner Services (SPS) Santa Ana
Skills & Focus: Customer Success, Account Management, B2B services, logistics, e-commerce, operational workflows, technology integrations, data analysis, relationship-building, process improvements
About the Company: Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell …
Experience: 8+ years in Customer Success, Account Management, or similar role; 12-15 years of overall work experience
Salary: $176,000-$208,000
Type: Full-time
Benefits: Health Insurance, 401(K) Matching Plan, Flexible Hours, Vacation, Holiday Pay, Employee Discounts