Last updated: 2025-06-06

78 Hospitality Customer Service jobs in Dubai.

Hiring now: Door Lady @ Apt Resour, Resort Host Hotel @ Banyan Tre, Guest Service Representative @ 25Hours Ho, Front Office Manager @ Fairmont, Guest Service Agent @ Minorinter, Guest Service Agent @ Accor, Heartist Of The Front Office @ Accorhotel, Front Desk Associate @ Careers In, Reservations Agent @ Rixos Hote, Sr Guest Exp Manager @ Raffles Du. Explore more at at jobswithgpt.com

šŸ”„ Skills

customer service (21) hospitality (20) communication skills (13) guest service (10) guest satisfaction (9) reservations (9) guest inquiries (7) teamwork (7) guest services (7) customer satisfaction (6)

šŸ“ Locations

Dubai (40) Ras Al Khaimah City (5)

Apt Resources

Apt Resources is a recruitment agency specializing in hospitality placements.

Door Lady

Dubai

  • Skills: Door Lady, customer service, luggage assistance, guest inquiries, excellent communication, interpersonal skills, friendly demeanor, professional appearance, hospitality, arrival and departure experience
  • Experience: Prior experience as a Door Lady or in a similar role
  • Type: Full-time

Banyan Tree

Banyan Tree is a brand known for its exceptional service and commitment to creating memorable guest experiences in hospitality.

Resort Host (Hotel)

Dubai

  • Skills: guest journey, standard operating procedures, brand service standards, customer service, hospitality, Occupational Health & Safety, guest satisfaction, telephone etiquette, guest profiles, credit limit check
  • Type: Full-time

25hours Hotels

25hours Hotels is a vibrant, innovative hotel chain that emphasizes a fun and creative atmosphere while ensuring high standards in service and hospitality.

Guest Service Representative

Dubai

  • Skills: guest queries, service standards, menu knowledge, cleanliness, personal hygiene, hotel security, health and safety, table resetting, special guest requests, attendance compliance
  • Type: Full-time

Fairmont

Front Office Manager

Dubai

  • Skills: guest satisfaction, training, development, performance management, guest relations, VIP reservations, crisis procedures, cash float, hospitality, team coordination

MinorInternational

Guest Service Agent

Dubai

  • Skills: guest service, reservations, greeting, registering guests, outstanding service, guest enquiries, requests, comments, satisfaction, account settlement

Accor

Accor is a leading hospitality company offering a range of hotel services and experiences worldwide.

Guest Service Agent

Dubai

  • Skills: guest service, check-in, customer experience, exceptional service, personalized experience, up-selling, hotel facilities, greet, settle accounts, requests

AccorHotel

Heartist of the Front Office

Dubai

  • Skills: Heartist, Front Office, guest service, privacy, cleanliness, complaint management, logbooks, schedules, hygiene, professional appearance

Accor

Accor is a leading hospitality group with a strong commitment to customer service and sustainability.

Front Desk Supervisor

Dubai

  • Skills: customer service, guest satisfaction, hotel operations, upselling, complaints handling, cashiering, teamwork, training, guest information, hospitality
  • Type: Full-time

Careers International

Front Desk Associate

Dubai

  • Skills: customer service, front desk operations, membership inquiries, check-ins, payments, customer satisfaction, billing, fitness programs, administrative management, communication
  • Type: Full time

Rixos Hotels

Rixos is a luxurious hotel chain offering unparalleled hospitality and services.

Reservations Agent

Ras Al Khaimah City

  • Skills: reservations, hospitality, guest services, communication skills, sales techniques, inventory management, customer needs, professionalism, up-selling, team collaboration
  • Type: Full-time

Raffles Dubai

Senior Guest Experience Manager

Dubai

  • Skills: guest satisfaction, luxury service, guest relations, VIP management, personalized service, feedback analysis, training and development, departmental communication, service enhancements, guest complaints

Hyde Hotels

A luxury hotel brand offering upscale accommodations.

Front Desk Agent

Dubai

  • Skills: customer service, check in, check out, cashier, currency exchange, guest complaints, reservation procedures, hotel system, auditing, safety box
  • Type: Full-time

Anantara

Reservations Department Assistant

Dubai

  • Skills: Reservations, Standard Operating Procedures, Upselling, Revenue Targets, Guest Satisfaction, Booking Management, Administrative Procedures, Hotel Policies, Customer Service, Local Knowledge

Unnamed Hotel

A luxury hotel known for providing high-level customer service and maintaining a clean and professional environment.

Guest Relations Executive

Dubai

  • Skills: guest relations, customer service, hospitality, cleanliness, professional image, guest feedback, public relations, hotel services, traffic management, personal appearance
  • Type: Full-time

Accor

Accor is a global hospitality company, offering hotel experiences for guests across the world.

Reservation Agent

Dubai

  • Skills: reservations, customer service, communication skills, attention to detail, multitasking, guest inquiries, hotel facilities, guest complaints, client relations, timely processing

Pullman Dubai Downtown

Guest Experience Intern

Dubai

  • Skills: guest experience, front desk, hotel booking software, hospitality, teamwork, check-ins, check-outs, guest services, housekeeping, food and beverage
  • Type: Internship

SLS Dubai

Front Desk Agent

Dubai

  • Skills: guest services, check-in, reservations, customer service, VIP guests, front desk, guest privacy, up-selling, confidentiality, hotel policy

Raffles

Luxury hotel brand offering exceptional guest service and hospitality.

Guest Relations Manager

Dubai

  • Skills: Guest Relations, customer satisfaction, hospitality, complaints handling, VIP guests, communication, team coordination, guest recognition, service quality, operational efficiency
  • Type: Full-time

Accor

A global hospitality company providing a range of services from luxury to economy hotels.

Guest Service Agent

Dubai

  • Skills: Guest Service, Reception, Check-in, Customer Experience, Hospitality, Upselling, Exceptional Service, Corporate Social Responsibility, Hotel Facilities, Personalized Experience

Rixos Hotels

Front Office Supervisor

Dubai

  • Skills: guest service, check in, check out, cashiering, reservations, guest complaints, hotel operations, customer relations, teamwork, front office management

AccorHotel

Guest Service Agent

Dubai

  • Skills: guest service, check in, check out, cashiering, foreign exchange, guest inquiries, complaints resolution, guest loyalty, administrative procedures, sales efforts

Sofitel Dubai The Palm

A luxury hotel in Dubai, offering diverse international hospitality services.

Hospitality Intern

Dubai

  • Skills: hospitality, guest requests, service, diverse international team, luxury, hotel operations, professional career, internship, customer service, Dubai
  • Type: Internship

AccorHotel

Reservation Agent (Arabic speaker)

Dubai

  • Skills: reservation, customer service, guest inquiries, property management system, upsell, cross-sell, hotel services, complaints handling, guest experience, team collaboration

Mƶvenpick Hotels and Resorts

A global hotel management company known for its upscale accommodations and commitment to service excellence.

Reservations Coordinator

Dubai

  • Skills: reservations, hotel yield, upselling, customer service, hotel standards, corporate clientele, email inquiries, emergency procedures, confidentiality, teamwork

Accor Hotels

Accor Hotels is a global hospitality company managing hotels, resorts, and residences across a variety of brands.

Guest Relations Agent

Dubai

  • Skills: guest engagement, feedback, service excellence, hospitality, coordination, operations, guest satisfaction, communication, VIP handling, concierge
  • Type: Full-time

Sofitel

Front Office Ambassador

Ras Al Khaimah City

  • Skills: Front Office, guest service, check-in, check-out, complaint resolution, cashier, Fidelio, guest privacy, customer satisfaction, hotel procedures

Anantara

Guest Services Associate

Dubai

  • Skills: guest services, communication, customer service, teamwork, emergency procedures, resort knowledge, PABX, guest requests, CID, maintenance

Rixos Hotels

Guest Relations Officer

Ras Al Khaimah City

  • Skills: guest relations, hospitality, guest satisfaction, complaints handling, coordination, VIP procedures, environmental awareness, quality management, communication, training

Sofitel Dubai The Palm

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah. Nestle…

Lobby Host

Dubai

  • Skills: guest experience, guest interaction, customer service, hospitality, communication skills, problem solving, upselling, reception area, safety and security, feedback
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Anantara

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing hea…

Lobby Host

Dubai

  • Skills: hospitality, guest services, reception, communication skills, upselling, customer satisfaction, teamwork, problem-solving, transportation coordination, safety
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Swissotel Al Ghurair

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The …

Guest Service Agent

Dubai

  • Skills: guest services, customer service, hospitality, 5 star hotel, check-in process, guest inquiries, guest relations, Opera system, communication skills, safety standards
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Queen Elizabeth II (QE2)

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertain…

Guest Service Agent

Dubai

  • Skills: guest service, hospitality, Opera, guest satisfaction, luggage management, key control policies, guest inquiries, VIP arrivals, housekeeping coordination, customer information
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Fairmont The Palm

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedic…

Telephone Operator

Dubai

  • Skills: guest services, telephone operator, Arabic language, communication skills, Opera Property Management System, problem solving, fast paced environment, multitasking, hospitality, interpersonal skills
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Oaks Hotels & Resorts

Themes from the adventurer Ibn Battuta's travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ide…

Guest Service Agent

Dubai

  • Skills: guest service, hotel industry, Opera Cloud, customer satisfaction, training, report generation, room inventory, problem solving, public relations, sales
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Anantara Mina Ras Al Khaimah Resort

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is …

Guest Service Ambassador

Ras Al Khaimah City

  • Skills: guest service, hospitality, communication skills, lobby traffic control, information guide, guest interaction, hotel operation knowledge, customer experience, flexibility, positive attitude
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Anantara

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing hea…

Guest Service Agent

Dubai

  • Skills: guest service, hotel operations, reservations, communication skills, PMS, customer service, shift work, hospitality, registration, guest enquiries
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Sofitel Dubai The Palm

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah. Nestle…

Reservations Agent

Dubai

  • Skills: reservations, customer service, hotel, sales, guest satisfaction, data entry, PMS, Accor loyalty programs, communication, complaints management
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Avani Hotels & Resorts

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, Avani Hotels & Resorts provides the right space for guests who value …

Reservations Department Assistant

Dubai

  • Skills: Reservations, Hotel Operations, PMS, RMS, Customer Service, Multitasking, Administrative Procedures, Follow-Up Systems, Attention to Detail, Communication Skills
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}