38 Hospitality Customer Service jobs in Dubai.

Hiring now: Reservation Agent @ Rixos Hote, Guest Services Agent @ Accorhotel, Front Office Ambassador @ Sofitel, Reservations Agent @ Accor, Reservations Supervisor @ Not Specif, Duty Mgr @ Marriott I, Front Desk Associate @ Careers In, Reservation Agent @ Apt Resour, Guest Relations Officer @ Na, Villa Host @ Anantara.Explore more at jobswithgpt.com.

šŸ”„ Skills

customer service (19) hospitality (9) communication skills (6) guest service (6) guest satisfaction (6) reservations (6) guest experience (5) guest inquiries (4) up-selling (4) check-in (4)

šŸ“ Locations

Dubai (28) Ras Al Khaimah City (10)
šŸ” Go to full job search

Rixos Hotels

Reservation Agent Ras Al Khaimah City
Skills & Focus: hotel services, reservation systems, room rates, communication skills, inventory management, upselling techniques, customer service, sales strategies, guest requirements, hospitality excellence
About the Company: A leading international brand known for its luxury resorts and hotels offering world-class services.
Experience: Previous experience in hotel reservations or customer service is preferred.
Type: Full-time

Accorhotel

Guest Services Agent Ras Al Khaimah City
Skills & Focus: Guest Services, Reservation Management, Administrative Duties, Collaboration, Upselling, Revenue Maximization, Compliance, Customer Satisfaction, Communication, Property Management System

Sofitel

Front Office Ambassador Ras Al Khaimah City
Skills & Focus: guest service, check-in/check-out, telephone etiquette, guest complaints, confidentiality, cashier procedures, Fidelio management system, VIP awareness, financial procedures, internal activities promotion
About the Company: An international hotel chain offering luxury accommodations and services.
Type: Full-time

Accor

Reservations Agent Ras Al Khaimah City
Skills & Focus: Reservations, Guest Experience, Customer Service, Up-selling, Booking, Revenue Maximization, Special Requests, Information Assistance, Rooming Lists, Engaging Service
About the Company: Accor is a global hospitality leader with a portfolio of brands spanning luxury to economy.
Benefits: Employee benefit card offering discounted rates in Accor worldwide; Learning programs through our Academies; Opportunitā€¦

Rixos Hotels

Guest Relations Officer Ras Al Khaimah City
Skills & Focus: guest satisfaction, complaints handling, customer service, hospitality, coordination, VIP procedures, environmental responsibility, quality management, training, communication
About the Company: Rixos Hotels is a luxury hotel chain offering upscale accommodation and services across various locations.

Sofitel

Guest Relations Manager Ras Al Khaimah City
Skills & Focus: guest relations, customer service, hospitality, complaint resolution, vips, public relations, confidentiality, cleanliness, team management, loyalty programs

Accorhotel

Guest Relations Supervisor Ras Al Khaimah City
Skills & Focus: Guest Services, Complaint Handling, Team Leadership, Operational Excellence, VIP Management, Quality Compliance, Service Improvement, Guest Feedback, Training, Communication
Reservations Agent Ras Al Khaimah City
Skills & Focus: guest experience, reservations, service, up-selling, property facilities, information, special requests, booking, rooming lists, system

Accor

Duty Manager Ras Al Khaimah City
Skills & Focus: Guest Services, room allocation, VIP arrival, complaint handling, train team members, upsell, guest loyalty, team management, front desk responsibilities, hospitality
Benefits: Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunitā€¦

Marriott International

Duty Manager Dubai
Skills & Focus: guest check-ins, payment processing, room assignments, billing adjustments, training employees, customer service, safety training, computer operations, supervisory experience, property information
About the Company: Join us on our mission to be ā€˜The Worldā€™s Gathering Placeā€™. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Experience: At least 1 year of related work experience and supervisory experience.
Type: Full Time

Careers International

Front Desk Associate Dubai
Skills & Focus: customer service, front desk operations, membership inquiries, check-ins, payments, customer satisfaction, billing, fitness programs, administrative management, communication
Type: Full time

Accor

Front Desk Supervisor Dubai
Skills & Focus: guest satisfaction, front desk operations, customer service, team spirit, up-selling, complaints resolution, cashiering duties, information management, room allocation, hospitality standards

Apt Resources

Reservation Agent Dubai
Skills & Focus: Reservation Agent, guest inquiries, booking information, customer service, hotel reservation systems, accuracy, multitask, communication skills, fast-paced environment, UAE labor laws
About the Company: A leading recruitment agency
Experience: Previous experience as a Reservation Agent or similar role in a 4 or 5 star hotel
Salary: Basic Salary AED 1700/- + fixed AED 500/- per month towards Service Charge + sharing accommodation + duty meals + language allowance of AED 300
Type: Full-time
Benefits: Sharing accommodation (2 in 1), duty meals, and all other benefits as per UAE labor laws

Accor

Guest Service Agent Dubai
Skills & Focus: guest service, check-in, customer experience, up-selling, promote, initiative, exceptional service, personalized experience, accommodation, accounts
About the Company: Leading hospitality company with a strong global presence.
Benefits: Employee benefit card offering discounted rates at Accor worldwide; Learning programs through our Academies; Corporate ā€¦

Marriott International

Assistant Guest Relations Manager (Russian Speaker) Dubai
Skills & Focus: guest relations, payments, reservations, check-in, accommodations, management, customer service, safety training, hospitality, communication
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: At least 1 year of related work experience.
Type: Full Time

Apt Resources

Restaurant Hostess Dubai
Skills & Focus: customer service, communication skills, restaurant operations, organizational abilities, fast-paced environment, manage multiple priorities, positive attitude, friendly demeanor, greet guests, manage reservation system
About the Company: A well-known recruitment company
Experience: Proven experience as a Restaurant Hostess or in a similar role
Salary: AED 3000 to 3500 + 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Benefits: AED 3000 to 3500 + 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodationā€¦

N/A

Guest Relations Officer Dubai
Skills & Focus: customer service, guest experience, check-in, requests, settle accounts, personalized service, up-selling, hotel facilities, exceptional service, greet guests
Type: Full-time

Marriott International

Assistant Welcome Desk Manager Dubai
Skills & Focus: guest check-ins, reservations, payment processing, customer service, room management, problem solving, staff coordination, safety training, confidentiality, quality standards
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. W Hotelsā€™ mission is to Igā€¦
Experience: At least 1 year of related work experience.
Type: Full Time

Careers International

Spa Receptionist Dubai
Skills & Focus: spa therapy, customer service, communication skills, interpersonal skills, guest inquiries, appointment confirmation, professional manner, telephone inquiries, email queries, receptionist
Experience: 0-1 year
Type: Full time

Apt Resources

Bellboy Dubai
Skills & Focus: customer service, guest experience, hospitality industry, communication skills, interpersonal skills, luggage handling, transportation arrangements, guest requests, professional demeanor, flexibility in working hours
Experience: Fresher or with experience in a 4 star hotel
Salary: Basic Salary AED 1000 + fixed AED 500/- per month towards Service Charge
Benefits: sharing accommodation (4 in 1) plus duty meals and all other benefits as per UAE labor laws. A language allowance of AEā€¦
Waiter/Waitress Dubai
Skills & Focus: Waiter, Waitress, Customer Service, Order Taking, Food Service, Beverage Service, Communication Skills, Teamwork, 4-star Hotel Experience, UAE
Experience: Previous experience as a Waiter/Waitress in a 4-star hotel in UAE
Salary: Basic Salary AED 1200 + fixed AED 500/- per month towards Service Charge
Type: Full-time
Benefits: Sharing accommodation (4 in 1), duty meals, language allowance of AED 300 for speaking Arabic, Russian, French, or Germā€¦

Anantara

Villa Host Dubai
Skills & Focus: guest satisfaction, villa management, personalized service, team collaboration, guest requests, safety procedures, upselling, guest preferences, check-in, check-out
About the Company: Anantara is a luxury hotel and resort brand known for its exceptional personalized service and commitment to guest satisfaction.

Accorhotel

Heartist of the Front Office Dubai
Skills & Focus: Heartist, Front Office, guest service, privacy, cleanliness, complaint management, logbooks, schedules, hygiene, professional appearance

Anantara Dubai Palm Jumeirah Resort & Spa

Guest Relations Officer Dubai
Skills & Focus: Guest Relations, customer satisfaction, check in, check out, guest feedback, guest service, room folios, transportation coordination, safety and security, training and mentoring

Client Restaurant Group

Waitress Dubai
Skills & Focus: hospitality, positive energy, vibrant personality, F&B service, service charge, food allowance, cash tips, health insurance, free accommodation, passion for service
About the Company: A very progressive and successful restaurant group in Dubai
Experience: No prior working experience required, but passion for the job is essential.
Salary: AED 1700 - 2400 + AED 375 Food allowance + AED 250 to 450 (Service charge Avg) + AED 1200 Credit card tips + Cash tips
Type: Full-time
Benefits: Free accommodation, transport, uniforms, health insurance, air ticket (once every two years), paid leave as per UAE laws

Marriott International

Assistant Welcome Desk Manager (German Speaker) Dubai
Skills & Focus: guest services, front desk, management, customer service, team leadership, financial responsibility, training, supervision, operational needs, hotel management
About the Company: Marriott International is an equal opportunity employer dedicated to creating a diverse workforce and sustaining an inclusive, people-first culture, committed ā€¦
Experience: 2 years in guest services, front desk, or related professional area.
Type: Full Time

Fairmont

Front Office Manager Dubai
Skills & Focus: guest satisfaction, training, development, performance management, guest relations, VIP reservations, crisis procedures, cash float, hospitality, team coordination

Banyan Tree

Resort Host (Residences) Dubai
Skills & Focus: guest experience, standard operating procedures, brand service standards, customer service, hospitality, welcoming guests, reception duties, customer satisfaction, hotel information, safety regulations

Minorinternational

Guest Service Agent Dubai
Skills & Focus: guest service, reservations, greeting, registering, guest inquiries, requests, comments, guest satisfaction, account settlement, outstanding service

Banyan Tree

Resort Host (Hotel) Dubai
Skills & Focus: guest journey, standard operating procedures, brand service standards, customer service, hospitality, Occupational Health & Safety, guest satisfaction, telephone etiquette, guest profiles, credit limit check
About the Company: Banyan Tree is a brand known for its exceptional service and commitment to creating memorable guest experiences in hospitality.
Type: Full-time

25hours Hotels

Guest Service Representative Dubai
Skills & Focus: guest queries, service standards, menu knowledge, cleanliness, personal hygiene, hotel security, health and safety, table resetting, special guest requests, attendance compliance
About the Company: 25hours Hotels is a vibrant, innovative hotel chain that emphasizes a fun and creative atmosphere while ensuring high standards in service and hospitality.
Type: Full-time

Delano Dubai

Bellman Dubai
Skills & Focus: guest experience, customer service, luggage assistance, transportation coordination, valet service, room delivery, safety and security, team collaboration, front desk support, concierge services
About the Company: Delano Dubai is a luxury hotel that prides itself on providing an exceptional guest experience and top-notch services.
Type: Full-time
Receptionist Dubai
Skills & Focus: Guest Check-In, Check-Out, Guest Service Excellence, Reservations, Concierge Assistance, Administrative Duties, Collaboration, Safety, Security Protocols, Guest Privacy
About the Company: Delano Dubai is a luxury hotel known for its exceptional guest service and upscale amenities, providing a unique experience for visitors.
Type: Full-time

Fairmont Hotels

Guest Services Agent Dubai
Skills & Focus: guest service, registration process, cash handling, complaint resolution, hotel operations, housekeeping coordination, room turnover, loyalty program, communication skills, safety policies
About the Company: Luxury hotels known for world-class service and hospitality.

So/ Uptown Dubai

Guest Service Agent Dubai
Skills & Focus: guest check-ins, reservations, payment processing, guest calls, housekeeping coordination, daily reports, cashiering, balance receipts, customer service, professional appearance
About the Company: We do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience forā€¦

A Progressive Restaurant Group

Waitress Dubai
Skills & Focus: waitresses, hotel, hospitality, positive energy, vibrant personality, F&B service, passion, service basics, salary structure, benefits
About the Company: A very progressive and successful restaurant group in Dubai
Experience: Not required but a passion for the job is essential
Salary: AED 1700 - 2400 + AED 375 Food allowance + AED 250 to 450 (Service charge Avg) + AED 1200 Credit card tips + Cash tips
Type: Full-time
Benefits: Free accommodation, transport, uniforms, health insurance, air ticket (once every two years), paid leave as per UAE laws

Mama Shelter

Booking Guru Dubai
Skills & Focus: reservations, guest experiences, customize bookings, last-minute changes, room details, communications, industry trends, booking platforms, creativity, problem-solving
About the Company: A hospitality brand focused on creating unique, joyful guest experiences.
Experience: Prior experience in hospitality or booking preferred
Type: Full-time